Call Soft Keys - Avaya 1408 Manual

Phone Keys and Display
Key Description
DROP If you are connected to the call, this option ends the call. If the call is a personal call
alerting, this option sends the call to your forward on busy number if set or else to your
voicemail if enabled. If it is a hunt group call that is alerting, this option sends the call to
the next member of the group.
Related links
Phone Keys and Display

Call Soft Keys

The functions performed by the buttons just below the display change dynamically. Each buttons
current function is shown by the label (if any) above it on the display.
Note that the soft keys only relate to the call represented by the currently highlighted call. That
does not necessarily have to be the connected call.
You can use the up and down cursor keys to change which call is currently highlighted and has its
call details displayed without interrupting the connected call. This allows you to access the soft key
options for that other call
The following are some of the common soft key options. Note that some soft key options are only
be available if enabled by your system administrator.
Label
Account
Answer
CallBack
Connect
Dir
Ignore
Pickup
ToVM
Related links
Phone Keys and Display
March 2023
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Function
Enter an account code to associate with the call.
Answer a page call, turning it into a normal call.
Set an automatic callback on the user that you have called but who has not
answered. When they next end a call, the telephone system will call you and
when answered, will automatically make a call to the user.
Take a call off hold.
Access the directory in order to select a number by name rather than dialing it.
The type of names available in the directory is adjusted to match those suitable
for use by the feature.
Silence the ringer for the current alerting call. The call will continue alerting until
either answered, it goes to voicemail, or the caller abandons the call.
Answer the call that is held or alerting another user.
Send an alerting call to your voicemail.
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Using 1408/1416 Phones on IP Office
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