Palm Treo 700WX User Manual page 359

I Have Problems Sending and Receiving Email
Short periods of time when email is unavailable are common due to server
problems or poor wireless coverage. If you have problems sending or receiving
mail for an extended period of time, check with your ISP or email service provider
to verify that the service is working properly, and check with Sprint Customer
Service for outage information in your area.
Auto Sync Is Not Working
If Auto Sync is occurring and you turn your device off or the connection to your
email service provider is disconnected, the Auto Sync fails.
Check the synchronization schedule to make sure that Auto Sync is set to
occur at the expected day and time (see "Setting the Synchronization
Schedule" on page 265 for details).
Press Start
Press Menu
verify password setting is on. This is required for over-the-air
synchronization.)
I Have Problems Sending Email
If you are able to receive email messages but cannot send them, try these steps,
in turn:
Make sure your ISP or email provider allows you to access email on a smart
device. Some providers do not offer this option at all; other providers require
an upgrade to access email on a smart device.
Turn on ESMTP. Many services require authenticated access, or ESMTP, to use
their SMTP servers.
Section 7A: Help
, select Programs, and then select ActiveSync
(right softkey) and select Configure Server. (Make sure the
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