Palm Treo 700wx Setting Up

Setting up email on your smartphone
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Setting Up Email on
®
Your Palm
Treo
700wx Smartphone

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Summary of Contents for Palm Treo 700wx

  • Page 1 Setting Up Email on ® ™ Your Palm Treo 700wx Smartphone...
  • Page 2 Disclaimer and limitation of liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software.
  • Page 3: Table Of Contents

    Contents Getting started ............1 Which email application should I use? .
  • Page 5: Getting Started

    Getting started ® Your Palm Treo™ 700wx smartphone comes with four options for sending and receiving email. Just like on your computer, you can choose one of the email applications to help you manage your email. (Additional fees may apply for email services.) This guide shows you the various...
  • Page 6: Which Email Application Should I Use

    Which email application should I use? I can use … Exchange ActiveSync Messaging Pocket browser G E T T I N G S T A R T E D W H I C H E M A I L A P P L I C A T I O N S H O U L D I U S E ? For Exchange ActiveSync to work with your smartphone, your corporate email system must be set up in a certain way.
  • Page 7: Chapter 1: Setting Up Exchange Activesync

    Setting up Exchange ActiveSync If your corporation uses Microsoft Exchange Server 2003, you may be able to use Microsoft Exchange ActiveSync your smartphone to send and receive corporate email. With Exchange ActiveSync, you can wirelessly synchronize email, contacts, and other information on your smartphone directly with Microsoft Exchange Server 2003.
  • Page 8: Setting Up Your Smartphone For An Exchange Server

    S E T T I N G U P E X C H A N G E A C T I V E S Y N C Setting up your smartphone for an Exchange server 1 On your smartphone, press Power/End to wake up the screen, and then press Center 2 Press Phone/Send...
  • Page 9 6 Press Menu (right action key) and select Add Server Source. If you have already set up an Exchange Server account, Add Server Source does not appear on the menu; Configure Server appears instead. If you are already receiving email on your smartphone from the server, your server settings are entered correctly and you can skip the rest of this procedure.
  • Page 10 S E T T I N G U P E X C H A N G E A C T I V E S Y N C 9 If you want to enter your password each time you access this account, do not check the Save password box.
  • Page 11 Change the maximum size of each • message that can be downloaded; select All to download the entire message regardless of size. Include attachments when • downloading messages. Press OK if you have finished, and • go to step 14, or select Advanced to enter security options and go to step 13.
  • Page 12: Displaying Sent Items

    S E T T I N G U P E X C H A N G E A C T I V E S Y N C Press OK when you have finished entering advanced settings. 14 Press Finish When the setup is complete, you can synchronize to retrieve email messages.
  • Page 13 3 Press Messaging (left action key). 4 Press Left on the 5-way until your Exchange Server account appears in the title bar. 5 Press Menu (right action key) and select Tools > Manage Folders. S E T T I N G U P E X C H A N G E A C T I V E S Y N C 6 Check the box to the left of the Sent Items folder icon.
  • Page 14: Installing A Security Certificate

    S E T T I N G U P E X C H A N G E A C T I V E S Y N C Installing a security certificate If your SSL connection requires a security certificate, follow these steps to install the required certificate from your computer to your smartphone.
  • Page 15 ® S E T T I N G U P E X C H A N G E A C T I V E S Y N C 6 On your smartphone, press Start 7 Select File Explorer. and select Programs. I N S T A L L I N G A S E C U R I T Y C E R T I F I C A T E...
  • Page 16 S E T T I N G U P E X C H A N G E A C T I V E S Y N C 8 Select My Documents, and then select Personal. I N S T A L L I N G A S E C U R I T Y C E R T I F I C A T E ®...
  • Page 17: Chapter 2: Setting Up Messaging

    Setting up Messaging You can send and receive email messages with an email account that you have with an Internet service provider (ISP), an email account that you access using a VPN (virtual private network) server connection (such as a work account), or any other IMAP (Internet Message Access Protocol) or POP3 (Post Office Protocol) email account.
  • Page 18: Getting Help With Email Setup

    S E T T I N G U P M E S S A G I N G Getting help with email setup If you need help with email account setup in the Messaging application, go to www.palm.com/treo700wxqsm-support and click the link for email setup. Setting up your account 1 On your smartphone, press Power/End...
  • Page 19 5 Enter the email address that you want to enter settings for, and then press Next (right action key). As you are setting up an account, NOTE the name of the account you were last using is displayed at the top of the screen (the default is Outlook E-mail).
  • Page 20 S E T T I N G U P M E S S A G I N G Your account settings are case- sensitive. Be sure to enter uppercase and lowercase letters properly. 8 If you want to enter your password each time you access this account, leave the Save password box unchecked.
  • Page 21 12 Enter the name of the incoming and outgoing mail servers you obtained from your email provider or system administrator. Do not enter anything in Domain; it is not needed for POP3 or IMAP accounts. If the setup application recognizes your email provider based on your email address, your server settings may already be entered.
  • Page 22 S E T T I N G U P M E S S A G I N G S E T T I N G U P Y O U R A C C O U N T Press Finish (right action key) when you have finished entering your options.
  • Page 23: Setting Up A Vpn

    See “Installing applications” in the user guide (located in the Palm folder on your computer) for S E T T I N G U P M E S S A G I N G installation instructions. If the third-party...
  • Page 24 S E T T I N G U P M E S S A G I N G 3 On the Tasks tab, select Add a new VPN server connection. 4 On the following series of screens, enter the settings provided by your corporate system administrator.
  • Page 25: Chapter 3: Accessing A Hotmail Account

    Accessing a Hotmail account Pocket MSN enables you to quickly access an MSN Hotmail account. You can also manage your Hotmail folders. Do the following: BEFORE YOU BEGIN Make sure you have subscribed to data • services from your wireless provider. Contact your service provider for more information.
  • Page 26 A C C E S S I N G A H O T M A I L A C C O U N T 4 Press Start 5 Select Pocket MSN. 6 Select MSN Hotmail. and select Programs. 7 Enter your account email address and in the Messaging application.
  • Page 27: Chapter 4: Using The Web Browser To Access Email

    To learn more about using the web browser, see the user guide (located in the Palm folder on your computer). Make sure you have BEFORE YOU BEGIN subscribed to data services from your wireless provider.
  • Page 28 U S I N G T H E W E B B R O W S E R T O A C C E S S E M A I L 5 Highlight the address line and enter the mobile web address. These addresses vary slightly from the web address you would enter on your computer.
  • Page 29 8 Select Add to save the favorite. 9 To access your email the next time you open the web browser, press Menu (right action key) and select Favorites. Press Down the page you want to view in the list, and then press Center selected page.
  • Page 30 U S I N G T H E W E B B R O W S E R T O A C C E S S E M A I L...

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