Palm Treo 700WX User Manual page 337

Tip: You can also do a soft reset by unplugging your device from a power
source (if connected) and then removing the battery and reinserting it.
Performing a Hard Reset
A hard reset erases all personal information, such as appointments, contacts, and
tasks, as well as programs you have added, such as third-party software on your
smart device. Never do a hard reset without first trying a soft reset. You can
restore previously synchronized information the next time you sync.
Review the following important information before performing a hard reset:
Synchronize to restore your Outlook data, such as Outlook email, Calendar,
Contacts, Notes, and Tasks. You can use a backup and restore solution (make
sure it's an application that's approved by Palm) to restore configurations and
preferences such as speed-dials, SMS entries, call log information, and
personal settings.
Some third-party applications do not create a backup on your computer when
you synchronize. If you do a hard reset, you may lose information in these
applications and you need to reinstall the application on your device after the
hard reset. Please contact the developer to find out if your information is
backed up during synchronization.
When you synchronize after a hard reset, the source folder in My Documents
changes from Treo My Documents to WM_your name.
Your device might not re-establish a Sprint PCS Vision session after a hard
reset. To manually establish a new Sprint PCS Vision session, open the Web
browser to access a Web site.
Section 7A: Help 321