Network Connectivity; System Descriptions - Nortel Digital Telephone IP Adapter Installation And Administration Manual

June 2005

Network connectivity

This section identifies some problems that can occur on the data network, and
describes what to do to resolve them.

System descriptions

If you are not able to establish or maintain data network connectivity, perform
troubleshooting as described in the following table:
Symptom
You cannot establish a
connection from your
administration PC to the Digital
Telephone IP Adapter unit.
Digital Telephone IP Adapter Installation and Administration Guide
What to do
1 Ensure that you entered the IP address
correctly when trying to establish the
connection.
2 Ensure that you entered the logon ID
and password correctly when trying to
establish the connection.
3 Ensure the Digital Telephone IP Adapter
unit's IP address, network mask, and
default gateway are correctly configured
in the Digital Telephone IP Adapter unit.
4 PING the Digital Telephone IP Adapter
unit to see if it responds. Refer to "Using
Configuration Manager's PING" on
page 197 for proper procedure.
5 PING the gateway to see if it responds.
6 If the PING still does not work, contact
your data network administrator.
Troubleshooting
193