Before You Begin; Identifying Why A Problem Occurred - Nortel Digital Telephone IP Adapter Installation And Administration Manual

Troubleshooting

Before you begin

If you experience problems in setting up or running your Digital Telephone IP
Adapter unit, this chapter can help you to isolate and solve the problem.

Identifying why a problem occurred

Before you begin, ask yourself the questions listed in the following table:
Question
Is this a new
installation?
Did the Digital Telephone
IP Adapter unit work, then
suddenly stop working?
184
IF you
answered THEN do the following
yes
no
yes
no
Digital Telephone IP Adapter Installation and Administration Guide
1 Perform troubleshooting in the
sequence presented in this chapter.
2 PING the unit to confirm that it is
accessible on the network. Refer to
"Using Configuration Manager's
PING" on page 197.
Answer the next question.
Answer the next question.
1 Perform troubleshooting in the
sequence presented in this chapter.
2 PING the unit to confirm that it is
accessible on the network. Refer to
"Using Configuration Manager's
PING" on page 197.
Standard 3.0