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October 2007
Question
Can Symposium Call Center
Server 5.0 and Contact Center
Manager Server 6.0 use LinkPlexer
concurrently?
Installation and Configuration Guide
Answer
Yes, both Symposium Call Center
Server 5.0 and Contact Center
Manager Server 6.0 can act as
concurrent clients to LinkPlexer 6.0
but they must both use the same log
on parameters to the CS 2x00/DMS.
Note: Only one application should
attempt to control an individual CDN.
Ensure that Contact Center Manager
Server does not share the same CDN
as Symposium Call Center Server.
Troubleshooting
125
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