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Getting started
Support for Nortel License Manager
Service Update (SU) 01 for LinkPlexer 6.0 introduces support for the License
Manager technology in Contact Center Manager. With SU01, LinkPlexer
expects to obtains licenses from Nortel License Manager for applications to
connect to LinkPlexer. The License Manager can be local to or remote from the
LinkPlexer server. LinkPlexer supports both Nodal and Corporate licensing.
SU01 is backwardly compatible with the legacy iButton hardware and software.
LinkPlexer can be configured to use the legacy technology.
Benefits
The main benefits of LinkPlexer 6.0 are:
Migration—LinkPlexer 6.0 facilitates the introduction of Nortel
applications (such as Contact Center Manager Server) into existing
customer CompuCALL or ICM-based networks without the need to
displace the existing applications.
Connectivity—LinkPlexer 6.0 provides conversion of ICM to X.25 and
vice versa, allowing ICM-only applications to be used with existing
CompuCALL links.
Compatibility—LinkPlexer performs no protocol conversion.
Applications conforming to the NIS Q218 CompuCALL/Meridian SCAI
Interface Specification can work in a LinkPlexer integrated environment.
Considerations and limitations
Operating system
The following table illustrates the operating system support of LinkPlexer 6.0
and Contact Center Manager Server.
SCCS 5.0
LinkPlexer 1.2
CCMS 6.0
LinkPlexer 6.0
18
Windows NT
No
Yes
No
No
Windows 2000
No
Yes
No
Yes
Standard 3.02
Windows 2003
Yes
No
Yes
Yes
LinkPlexer
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