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October 2007
Internet Protocol address
An identifier for a computer or device on a TCP/IP network. Networks use TCP/
IP to route messages based on the IP address of the destination. For customers
using Network Skill-Based Routing, site IP addresses must be unique and
correct. The format of an IP address is a 32-bit numeric address written as four
values separated by periods. Each value can be 0 to 255. For example,
1.160.10.240 can be an IP address.
IOC
IO controller.
IP address
See Internet Protocol address.
IVR
See Interactive Voice Response.
L
LAN
See local area network.
LinkPlexer
A Windows 2003 Server application that enables multiple ICM clients to share
the same session and CS 2x00/DMS resources, by acting as a proxy server
between the ICM client application and the CS 2x00/DMS switch.
local area network
A computer network that spans a relatively small area. Most LANs connect
workstations and personal computers and are confined to a single building or
group of buildings.
M
MPC
Multi-Protocol Controller.
N
network interface card
An expansion board that enables a PC to connect to a local area network (LAN).
Installation and Configuration Guide
Glossary
185
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