Table of Contents
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October 2007
O
optional configuration items
P
Password
97
PBX Link connection
configuring
117
pcAnywhere
changing Windows access rights
configuring
41
co-resident server
installing
37
starting
39
uninstalling
49
PEP
installing
82
Port
94
R
requirements for TCP/IP
requirements for X.25
restarting
the contact center
129
RetryIntervalSecs
93
S
SCAICOMS table
155
,
SCAIGRP table
157
SCAIPROF table
162
SCAISSRV table
162
server requirements
30
Service Updates
installing
82
ServiceID
96
services
stopping
129
ServiceVersion
96
session management
starting
LinkPlexer
102
Installation and Configuration Guide
88
40
36
31
,
30
31
,
130
,
161
161
16
pcAnywhere
39
Tracker application
static configuration items
supported modems
31
switch requirements
32
SwitchAddress
94
SwitchContinuityIntervalSecs
SwitchContinuityTest
SwitchLinkType
94
SwitchPort
94
SwitchReplyTimeout-MilliSecs
Symposium Call Center Server
T
table definitions
BGDATA
161
CUSTNTWK
162
IPHOST
163
IPNETWRK
163
IPTHRON
164
LIUINV
163
MPC
151
MPCLINK
152
,
SCAICOMS
155
,
SCAIGRP
157
161
SCAIPROF
162
SCAISSRV
162
TCP/IP connections
configuring
107
TCP/IP requirements
TcpLinkSetName
98
Tracker
components
76
starting
75
troubleshooting
common problems
Eicon X.25 card
124
U
uninstalling
LinkPlexer
103
pcAnywhere
49
upgrading
75
88
,
52
95
95
94
125
161
31
120
Index
191
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