Cannot Print, Copy, Scan, Or Fax; The Application Or Printer Driver Do Not Work Properly - Epson WF-C5890 Series User Manual

Solving Problems
Check point
Cannot fax.
Cannot copy or scan.
Related Information
"There is still a job waiting to be printed." on page 295
&
"The printer is pending or offline." on page 294
&
"Using Port for the Printer" on page 402
&
"Cannot Copy" on page 298
&
"Cannot Scan Even Though a Connection has been Correctly Established" on page 297
&
"Cannot Send or Receive Faxes" on page 298
&

Cannot Print, Copy, Scan, or Fax

The Application or Printer Driver do not Work Properly

Cannot Print Even Though a Connection has been Established (Windows)
The following causes can be considered.
The printer is pending or offline.
Solutions
Click Print Queue on the printer driver's Maintenance tab.
If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
There is a problem with the software or data.
Solutions
❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson
printer driver is not installed, the available functions are limited. We recommend using a genuine
Epson printer driver.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
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Cannot Print, Copy, Scan, or Fax

Solution
If you have any problems when faxing, see the solutions to fax related
problems.
If you have any problems when copying or scanning, see the solutions to
copy or scan related problems.
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The Application or Printer Driver do not Work Properly
294