Sign In
Upload
Manuals
Brands
Epson Manuals
All in One Printer
WF-M21000
Epson WF-M21000 Manuals
Manuals and User Guides for Epson WF-M21000. We have
2
Epson WF-M21000 manuals available for free PDF download: User Manual
Epson WF-M21000 User Manual (609 pages)
Brand:
Epson
| Category:
All in One Printer
| Size: 14.17 MB
Table of Contents
Table of Contents
2
Guide to this Manual
9
Introduction to the Manuals
9
Searching for Information
9
Printing Only the Pages You Need
10
About this Manual
10
Marks and Symbols
10
Notes on Screenshots and Illustrations
11
Operating System References
11
Trademarks
12
Copyright
13
Important Instructions
14
Important Safety Instructions
15
Setting up the Printer
15
Using the Printer
16
Handling the Consumable Products
17
Advisories and Warnings for Using the Touchscreen
17
Advisories and Warnings for Using the Printer with a Wireless Connection
18
Protecting Your Personal Information
18
Disposing of European Printer Models
18
Part Names and Functions
20
Front
21
Rear
23
Guide to the Control Panel
24
Turning the Power on and off
25
Control Panel
25
Home Screen Configuration
26
Guide to the Network Icon
29
Menu Screen Configuration
29
Job/Status Screen Configuration
30
Reserve Job
31
Entering Characters
31
Viewing Animations
32
Loading Paper
33
Paper Handling Precautions
34
Paper Size and Type Settings
34
Setting the Paper Type
35
List of Detected Paper Sizes
36
Loading Paper
36
Loading Envelopes
37
Loading Pre-Punched Paper
37
Loading Long Papers
39
Placing Originals
40
Placing Originals
41
Detecting the Original Size Automatically
43
Originals that Are Not Supported by the ADF
44
Inserting and Removing a Memory Device
45
Inserting an External USB Device
46
Removing an External USB Device
46
Printing
47
Printing Documents
48
Printing from a Computer - Windows
48
Printing a Document Using the Postscript Printer Driver (Windows)
73
Printing from a Computer - Mac os
78
Printing from the Postscript Printer Driver on Mac os
86
Printing PDF Files from a Memory Device
89
Printing Documents from Smart Devices (Ios)
91
Printing Documents from Smart Devices (Android)
91
Printing on Envelopes
93
Printing on Envelopes from a Computer (Windows)
93
Printing on Envelopes from a Computer (Mac OS)
93
Printing Photos
94
Printing JPEG Files from a Memory Device
94
Printing TIFF Files from a Memory Device
95
Printing Web Pages
97
Printing Web Pages from Smart Devices
97
Printing Using a Cloud Service
98
Registering to Epson Connect Service from the Control Panel
98
Copying
100
Available Copying Methods
101
Copying Originals
101
Copying on 2-Sides
101
Copying by Enlarging or Reducing
102
Copying Multiple Originals Onto One Sheet
102
Copying in Page Order
104
Copying Originals Using Good Quality
104
Copying ID Card
105
Copying Books
105
Stacking each Set of Copies by Alternately Rotating 90 Degrees or by Offsetting
106
Copying Bar Codes Clearly
106
Copying with Page Numbers
107
Copying Files and Creating Booklets
108
Inserting Slip Sheets into Copies
109
Copying Using Group Print
109
Basic Menu Options for Copying
109
Density
109
Paper Setting
109
Reduce/Enlarge
110
Original Type
110
2-Sided
110
Multi-Page
111
Finishing
111
Booklet
111
Advanced Menu Options for Copying
112
Cover & Slip Sheet
112
Original Size
112
Mixed Size Originals
113
Orientation (Original)
113
Book →2Pages
113
Continuous Scanning
113
Image Quality
113
Binding Margin
113
Reduce to Fit Paper
114
Remove Shadow
114
Remove Punch Holes
114
ID Card Copy
114
Print Sets
114
Output Tray
114
Page Numbering
114
File Storing
115
Scanning
116
Available Scanning Methods
117
Scanning Originals to a Network Folder
117
Menu Options for Scanning to a Folder
118
Scanning Originals to an Email
121
Menu Options for Scanning to an Email
122
Scanning Originals to a Computer
125
Scanning Originals to a Memory Device
126
Menu Options for Scanning to a Memory Device
126
Scanning Originals to the Cloud
129
Menu Options for Scanning to the Cloud
129
Scanning Originals to Storage
131
Menu Options for Scanning to Storage
131
Scanning Using WSD
133
Setting up a WSD Port
133
Scanning Originals to a Smart Device
135
Faxing (Fax-Capable Printers Only)
136
Before Using Fax Features
137
Overview of this Printer's Fax Features
137
Feature: Sending Faxes
137
Feature: Receiving Faxes
138
Feature: PC-FAX Send/Receive (Windows/Mac OS)
139
Features: Various Fax Reports
140
Feature: Status or Logs for Fax Jobs
140
Feature: Fax Box
141
Feature: Security When Sending and Receiving Faxes
141
Features: Other Useful Features
142
Sending Faxes Using the Printer
142
Selecting Recipients
143
Various Ways of Sending Faxes
144
Receiving Faxes on the Printer
150
Receiving Incoming Faxes
151
Receiving Faxes by Making a Phone Call
152
Saving and Forwarding Received Faxes
154
Viewing Received Faxes on the Printer's LCD Screen
155
Menu Options for Faxing
156
Frequent
156
Recipient
157
Fax Settings
157
Menu
160
Menu Options for Fax Box
161
Inbox/Confidential
161
Stored Documents
164
Polling Send/Board
167
Checking the Status or Logs for Fax Jobs
171
Displaying Information When Received Faxes Are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)
171
Checking Fax Jobs in Progress
172
Checking the Fax Job History
173
Reprinting Received Documents
173
Sending a Fax from a Computer
173
Sending Documents Created Using an Application (Windows)
174
Sending Documents Created Using an Application (Mac OS)
177
Receiving Faxes on a Computer
178
Checking for New Faxes (Windows)
178
Checking for New Faxes (Mac OS)
180
Canceling the Feature that Saves Incoming Faxes to the Computer
180
Using Storage
182
Overview of the Storage Feature
183
About Storage
183
Types of Folders
184
Guide to the Folder Screen
184
Creating Folders
185
Saving Files to Storage
186
Saving to Storage Original Data to be Copied
186
Saving Data on a Memory Device to Storage
186
Saving Documents from a Computer to Storage (Windows)
187
Saving Documents from a Computer to Storage (Mac OS)
187
Using the Files in Storage
188
Printing Data from Storage
188
Saving Data in Storage to a Memory Device
188
Sending Files in Storage by Email
189
Saving Files in Storage to a Network Folder or Cloud Services (Backup)
189
Menu Options for Printing or Saving
190
Managing Folders and Files
194
Searching for Folders and Files
194
Deleting Files Stored in the Folder
195
Changing the Storage Period or Set to Never Delete
195
Deleting Folders
195
Restricting Shared Folder Operations
195
Printing Using Saved Settings (Print Sets)
197
Overview of Print Sets
198
What Is Print Sets
198
Setting Copies and Sets
198
Finishing Types
199
Copying Using Saved Groups
199
Saving Groups for Copying
199
Copying Using Saved Groups
200
Editing Groups for Copying Saved on the Printer
201
Deleting Groups for Copying Saved on the Printer
201
Printing Using Saved Groups (Storage)
201
Saving Groups for Storage
201
Printing Using Saved Groups (Storage)
202
Editing Groups for Storage Saved on the Printer
203
Deleting Groups for Storage Saved on the Printer
203
Printing Using Saved Groups (Computer)
203
Saving a Group for Printing from a Computer
203
Printing Using Saved Groups (Computer)
204
Editing Groups Saved to the Printer Driver
204
Deleting Groups Saved to the Printer Driver
205
Maintaining the Printer
206
Checking the Consumables Status
207
Checking the Ink Levels
207
Checking the Available Space in the Maintenance Box
207
Improving Print, Copy, Scan, and Fax Quality
207
Checking the Clogged Nozzles
207
Preventing Nozzle Clogging
208
Cleaning the Scanner Glass
208
Cleaning the ADF
210
Saving Power
213
Saving Power (Control Panel)
213
Installing or Uninstalling Applications Separately
213
Installing the Applications Separately
214
Installing a Postscript Printer Driver
216
Adding the Printer (for Mac os Only)
217
Uninstalling Applications
217
Updating Applications and Firmware
219
Replacing Maintenance Rollers
221
Solving Problems
222
The Printer Does Not Work as Expected
223
The Printer Does Not Turn on or off
223
Paper Does Not Feed or Eject Correctly
223
Cannot Print
228
Cannot Copy
245
Cannot Start Scanning
245
Cannot Send or Receive Faxes
257
Error Code Is Displayed on the Status Menu
272
Cannot Operate the Printer as Expected
279
A Message Is Displayed on the LCD Screen
283
Paper Gets Jammed
285
Preventing Paper Jams
285
It Is Time to Replace the Ink Cartridges
286
Ink Cartridge Handling Precautions
286
Replacing Ink Cartridge
287
It Is Time to Replace the Maintenance Box
287
Maintenance Box Handling Precautions
287
Replacing a Maintenance Box
288
Printing, Copying, Scanning, and Faxing Quality Is Poor
289
Print Quality Is Poor
289
Copy Quality Is Poor
293
Scanned Image Problems
298
The Quality of the Sent Fax Is Poor
301
Received Fax Quality Is Poor
303
Cannot Solve Problem after Trying All Solutions
303
Cannot Solve Printing or Copying Problems
303
Adding or Replacing the Computer or Devices
305
Connecting to a Printer that Has Been Connected to the Network
306
Using a Network Printer from a Second Computer
306
Using a Network Printer from a Smart Device
307
Re-Setting the Network Connection
307
When Replacing the Wireless Router
307
When Changing the Computer
308
Changing the Connection Method to the Computer
308
Making Wi-Fi Settings from the Control Panel
309
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
312
About Wi-Fi Direct
312
Connecting to an Iphone, Ipad or Ipod Touch Using Wi-Fi Direct
313
Connecting to Android Devices Using Wi-Fi Direct
315
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct
317
Disconnecting Wi-Fi Direct (Simple AP) Connection
319
Changing the Wi-Fi Direct (Simple AP) Settings such as the SSID
320
Checking the Network Connection Status
321
Checking the Network Connection Status from the Control Panel
321
Printing a Network Connection Report
322
Printing a Network Status Sheet
328
Checking the Network of the Computer (Windows Only)
328
List of Optional Items
331
Access Point
334
High Capacity Tray
334
Setting the High Capacity Tray in the Printer Driver
335
Loading Paper in the High Capacity Tray
335
Problems with the High Capacity Tray
336
High Capacity Tray Specification
336
Staple Finisher
337
Staple Finisher Part Names
337
Setting the Staple Finisher in the Printer Driver
338
Printer Settings When Using the Staple Finsher
338
Using the Staple Finisher
339
Problems with the Staple Finisher
348
Menu Options for Printing from a Computer (When Staple Finisher Installed)
350
Menu Options for Printing from Memory Devices or Storage (When Staple Finisher Installed)
351
Menu Options for Copying (When Staple Finisher Installed)
352
Staple Finisher Specifications
352
Booklet Finisher
353
Booklet Finisher Part Names
354
Setting the Booklet Finisher in the Printer Driver
354
Printer Settings When Using the Booklet Finsher
355
Using the Booklet Finisher
355
Ejecting Documents Continuously
368
Problems with the Booklet Finisher
368
Menu Options for Printing from a Computer (When Booklet Finisher Installed)
371
Menu Options for Printing from Memory Devices or Storage (When Staple Finisher Installed)
373
Menu Options for Printing from Storage (When Booklet Finisher Installed)
373
Menu Options for Copying (When Booklet Finisher Installed)
374
Booklet Finisher Specifications
375
Settings Menu List (When Finisher Is Installed)
377
Fax Board (Super G3/G3 Multi Fax Board)
378
Expansion Fax Ports
378
Fax Settings Menu (When Optional Fax Boards Installed)
379
Registering a Recipient to the Contacts List (When Optional Fax Boards Installed)
381
Sending Faxes Using the Printer with Optional Fax Boards
381
Sending Faxes from a Computer Using an Optional Fax Board
382
Checking the Status of the Lines (When Optional Fax Boards Installed)
383
Solving Problems
383
Specifications for Optional Super G3/G3 Multi Fax Board
384
Ethernet Board (10/100/1000 Base-T, Ethernet)
384
Function List When Using an Additional Network
384
Installing an Ethernet Board
386
Settings When Using an Additional Network
387
Solving Problems When Using an Additional Network
392
Menu Options for Network Settings (When Using an Additional Network)
393
Paper Cassette Lock
394
Using the Paper Cassette Lock
394
Problems with the Paper Cassette Lock
395
Product Information
396
Paper Information
397
Available Paper and Capacities
397
Consumable Products Information
401
Ink Cartridge Codes
401
Maintenance Box Code
401
Maintenance Rollers Code
401
Software Information
402
Software for Printing
402
Software for Scanning
407
Software for Faxing
409
Software for Package Creation
410
Software for Making Settings or Managing Devices
410
Software for Updating
412
Settings Menu List
413
General Settings
413
Print Counter
441
Supply Status
442
Maintenance
442
Language
443
Printer Status/Print
443
Contacts Manager
443
User Settings
444
Authentication System
444
Product Specifications
445
Printer Specifications
445
Scanner Specifications
445
ADF Specifications
446
Fax Specifications (Fax-Capable Printers Only)
446
Using Port for the Printer
447
Interface Specifications
449
Network Specifications
449
Postscript Level 3 Compatibility
452
Memory Device Specifications
452
Supported Data Specifications
452
Dimensions
453
Electrical Specifications
453
Environmental Specifications
454
Installation Location and Space
454
Installation Location and Space with Finishers Installed
456
System Requirements
457
Font Specifications
457
Available Fonts for Postscript
458
Available Fonts for PCL (URW)
459
List of Symbol Sets
460
Epson Barcode Fonts (Windows Only)
463
Storage Specifications
472
Regulatory Information
472
Standards and Approvals
472
German Blue Angel
474
Restrictions on Copying
474
Administrator Information
476
Connecting the Printer to the Network
477
Before Making Network Connection
477
Panel
479
Settings to Use the Printer
481
Using the Print Functions
481
Configuring a Mail Server
489
Setting a Shared Network Folder
493
Making Contacts Available
509
Preparing to Scan
519
Making Fax Features Available (Fax-Capable Printers Only)
521
Making Basic Operation Settings for the Printer
537
Problems When Making Settings
540
Managing the Printer
542
Introduction of Product Security Features
542
Administrator Settings
543
Restricting Available Features
553
Disabling the External Interface
555
Making Settings for Processing Saved Data
556
Monitoring a Remote Printer
557
Backing up the Settings
560
Advanced Security Settings
561
Security Settings and Prevention of Danger
561
Making Settings for Password Encryption
562
Controlling Using Protocols
564
Using a Digital Certificate
568
SSL/TLS Communication with the Printer
575
Encrypted Communication Using Ipsec/Ip
577
Filtering
577
Connecting the Printer to an IEEE802.1X Network
588
S/MIME Settings
591
Solving Problems for Advanced Security
593
Using Epson Open Platform
599
Epson Remote Services Information
600
Where to Get Help
602
Technical Support Web Site
603
Contacting Epson Support
603
Before Contacting Epson
603
Help for Users in Europe
603
Help for Users in Taiwan
603
Help for Users in Australia
604
Help for Users in New Zealand
604
Help for Users in Singapore
605
Help for Users in Thailand
605
Help for Users in Vietnam
606
Help for Users in Indonesia
606
Help for Users in Hong Kong
608
Help for Users in Malaysia
608
Help for Users in India
609
Help for Users in the Philippines
609
Advertisement
Epson WF-M21000 User Manual (461 pages)
Brand:
Epson
| Category:
All in One Printer
| Size: 6.32 MB
Table of Contents
Table of Contents
3
WF-C20600/WF-C20750/WF-C21000/WF-M21000 User's Guide
15
Product Basics
16
Product Parts Locations
16
Product Parts - Front and Inside
17
Product Parts - Back
20
Optional Accessories and Replacement Parts
22
Using the Control Panel
23
Control Panel Buttons and Lights
23
Status Icon Information
24
Selecting the Date and Time
25
Selecting Your Country or Region
27
Setting a Password and Locking the Control Panel
28
Entering Characters on the LCD Screen
30
Using Presets
31
Setting User Feature Restrictions (Access Control)
34
Changing LCD Screen Language
35
Adjusting Control Panel Sounds
36
Adjusting the Screen Brightness
37
Turning off the Operation Time out Setting
38
Preventing PC Connection Via USB
39
Checking the Print Counter
40
Checking for Software Updates
41
Using Power Saving Settings
42
Changing the Sleep Timer Settings
42
Changing the Power off Timer Settings
44
Epson Connect Solutions for Smartphones, Tablets, and more
44
Setting up Epson Connect Services
45
Using Epson Email Print
46
Using the Epson Iprint Mobile App
47
Using Epson Remote Print
47
Using Epson Scan to Cloud
48
Android Printing Using the Epson Print Enabler
49
Using Fire os Printing
49
Using the Mopria Print Service
50
Using Windows 10 Mobile Printing
50
Using Epson Print and Scan App with Windows Tablets
51
Wi-Fi or Wired Networking
52
Network Security Recommendations
52
Wi-Fi Infrastructure Mode Setup
53
Selecting Wireless Network Settings from the Control Panel
54
Wi-Fi Direct Mode Setup
56
Enabling Wi-Fi Direct Mode
57
Wi-Fi Protected Setup (WPS)
59
Using WPS to Connect to a Network
59
Printing a Network Status Sheet
61
Printing a Network Connection Report
61
Network Connection Report Codes and Messages
63
Configuring Email Server Settings
69
Changing or Updating Network Connections
70
Accessing the Web Config Utility
70
Changing a USB Connection to a Wi-Fi Connection
71
Changing a Wi-Fi Connection to a Wired Network Connection
71
Connecting to a New Wi-Fi Router
71
Disabling Wi-Fi Features
72
Enabling Epson Universal Print Driver (PCL) or Postscript Printing
74
Installing the Epson Universal Print Driver - Windows
74
Installing the Postscript (PS3) Printer Software - Windows
78
Installing the Postscript (PS3) Printer Software - Mac
78
Selecting PDL (Page Description Language) Settings
79
PDL Print Configuration Options
80
Selecting Printer Language and Interface Settings
82
Printing Language and Interface Options
83
Printing a PCL or PS3 (Postscript) Status Sheet
84
Loading Paper
86
Loading Paper in the Cassettes and Paper Tray
86
Using the Optional Paper Cassette Lock
91
Paper Loading Capacity
92
Double-Sided Printing Capacity
97
Compatible Epson Papers (U.S. and Canada)
99
Compatible Epson Papers (Latin America)
100
Paper or Media Type Settings - Printing Software
100
Selecting the Paper Settings for each Source - Control Panel
101
Paper Type Settings - Control Panel
103
Selecting Default Paper Settings - Administrator
104
Selecting the Default Printer Settings
105
Paper Source Settings Options
106
Selecting the Universal Print Settings
106
Universal Print Settings Options
107
Placing Originals on the Product
109
Placing Originals on the Scanner Glass
109
Placing Originals in the Automatic Document Feeder
111
Copying
115
Copying Documents or Photos
115
Copying Options
117
Saving Groups for Copying
121
Editing or Deleting a Saved Group for Copying
122
Omitting Red Characters in Originals When Copying (WF-C20600/WF-C20750/WF-C21000)
123
Printing from a Computer
125
Printing with the Standard Epson Printer Software - Windows
125
Synchronizing Printer Settings for Optional Units - Windows
126
Selecting Basic Print Settings - Windows
127
Paper Source Options - Windows
130
Print Quality Options - Windows
130
Multi-Page Printing Options - Windows
131
Selecting Double-Sided Printing Settings - Windows
131
Double-Sided Printing Options - Windows
133
Selecting Finishing Options - Windows
134
Finishing Options - Windows
136
Selecting Additional Print Options - Windows
137
Custom Color Correction Options - Windows
138
Image Options and Additional Settings - Windows
139
Header/Footer Settings - Windows
140
Selecting a Printing Preset - Windows
142
Selecting Extended Settings - Windows
142
Extended Settings - Windows
144
Printing Your Document or Photo - Windows
146
Locking Printer Settings - Windows
147
Locked Setting Options
148
Entering a User ID and Password for Printing
150
Selecting Default Print Settings - Windows
151
Changing the Language of the Printer Software Screens
152
Changing Automatic Update Options
153
Printing with the Epson Standard Printer Software - Mac
154
Selecting Basic Print Settings - Mac
154
Paper Source Options - Mac
158
Print Quality Options - Mac
158
Print Options - Mac
159
Selecting Page Setup Settings - Mac
159
Selecting Print Layout Options - Mac
160
Selecting Double-Sided Printing Settings - Mac
160
Double-Sided Printing Options and Adjustments - Mac
161
Managing Color - Mac
161
Color Matching and Color Options - Mac
162
Selecting Finishing Options - Mac
163
Finishing Options - Mac
164
Selecting Printing Preferences - Mac
164
Printing Preferences - Mac
165
Printing Your Document or Photo - Mac
166
Checking Print Status - Mac
167
Printing with the Epson Universal Print Driver - Windows
168
Synchronizing Printer Settings - Epson Universal Print Driver - Windows
169
Selecting Print Settings - Epson Universal Print Driver - Windows
170
Selecting Default Print Settings - Epson Universal Print Driver - Windows
172
Locking Printer Settings - Epson Universal Print Driver - Windows
174
Epson Universal Print Driver Locked Setting Options
175
Adding Network Printers - Epson Universal Print Driver - Windows
176
Printing with the Postscript (PS3) Printer Software - Windows
179
Selecting Basic Print Settings - Postscript Printer Software - Windows
179
Selecting Default Print Settings - Postscript Printer Software - Windows
182
Printing with the Postscript (PS3) Printer Software - Mac
183
Selecting Basic Print Settings - Postscript Printer Software - Mac
184
Cancelling Printing Using the Product Control Panel
188
Scanning
189
Starting a Scan
189
Starting a Scan Using the Product Control Panel
189
Scanning to Email
191
Scanning to a Connected Computer
194
Scanning to a Memory Device
198
Scanning to the Product's Hard Drive
199
Scanning to the Cloud
202
Setting up a WSD Port (Windows 7/Windows Vista)
204
Control Panel Scanning Options
204
Setting up and Scanning to a Network Folder or FTP Server
207
Creating a Shared Network Folder
207
Registering Contacts for Network Folder or FTP Scanning - Web Config
209
Registering Contacts for Email, Network, or FTP Scanning - Control Panel
210
Scanning to a Network Folder or FTP Server
212
Starting a Scan Using the Epson Scan 2 Icon
215
Starting a Scan from a Scanning Program
217
Starting a Scan from a Smart Device
219
Scanning in Epson Scan 2
219
Additional Scanning Settings - Main Settings Tab
223
Additional Scanning Settings - Advanced Settings Tab
224
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2
225
Image Format Options
227
Scan Resolution Guidelines
227
Scanning with Document Capture Pro or Document Capture
228
Scanning with Simple Scan in Document Capture Pro - Windows
228
Scanning with Job Scan in Document Capture Pro - Windows
230
Adding and Assigning Scan Jobs with Document Capture Pro - Windows
231
Scanning Two Originals Onto One Sheet (Stitching Images) - Windows
234
Scanning Multi-Page Originals as Separate Files - Windows
237
Scanning with Document Capture - Mac
240
Adding and Assigning Scan Jobs with Document Capture - Mac
243
Entering a User ID and Password for Scanning
244
Faxing
245
Connecting a Telephone or Answering Machine
245
Setting up Fax Features
251
Setting up Basic Fax Features
251
Using the Fax Setup Wizard
251
Selecting the Line Type
253
Setting the Number of Rings to Answer
254
Selecting Advanced Fax Settings
255
Basic Settings - Fax
256
Send Settings - Fax
259
Receive Settings - Fax
259
Report Settings - Fax
262
Security Settings - Fax
263
Setting up the Fax Utility - Windows
264
Setting up Contacts and Contact Groups
266
Creating a Contact
266
Editing or Deleting a Contact
270
Creating a Contact Group
271
Editing or Deleting a Contact Group
274
Sending Faxes
275
Sending Faxes from the Product Control Panel
276
Sending a Fax Using the Keypad, Contact List, or History
276
Fax Sending Options
279
Sending a Fax at a Specified Time
280
Sending a Fax on Demand
282
Sending a Stored Fax
283
Dialing Fax Numbers from a Connected Telephone
285
Sending Faxes Using the Fax Utility - Windows
285
Sending Faxes Using the Fax Utility - Mac
288
Receiving Faxes
291
Fax Reception
291
Receiving Faxes Automatically
292
Receiving Faxes Manually
292
Forwarding Received Faxes
293
Receiving a Fax by Polling
294
Viewing a Fax on the LCD Screen (Using the Fax Box)
295
Checking Fax Status
297
Printing Fax Reports
298
Fax Report Options
299
Using External USB Devices with Your Product
300
Connecting a USB Device
300
Disconnecting a USB Device
300
Viewing and Printing from the LCD Screen
301
Printing JPEG Photos
301
Print Setting Options - JPEG Mode
303
Printing TIFF and PDF Files
305
Print Setting Options - TIFF Mode
307
Print Setting Options - PDF Mode
309
Transferring Files on a USB Device
310
Setting up USB Device Access
311
Using Your Product's Internal Storage
312
Storage Folder Types
312
Printing a Stored File
314
Saving Groups for Printing from Storage
316
Editing or Deleting a Saved Group
319
Saving Stored Files to an External USB Device
322
Emailing Stored Files
327
Saving Stored Files to a Network Folder
331
Saving Stored Files to Cloud Services
336
Storage Menu Options
338
Searching for Folders and Files
341
Deleting Folders and Files from Storage
342
Changing the Storage Period of Files
344
Restricting Shared Folder Access
345
Replacing Ink Cartridges and Maintenance Boxes
346
Check Cartridge and Maintenance Box Status
346
Checking Ink Status on the LCD Screen
347
Checking Ink and Maintenance Box Status with Windows
348
Checking Cartridge and Maintenance Box Status - Mac
351
Purchase Epson Ink Cartridges and Maintenance Box (U.S. and Canada)
353
Purchase Epson Ink Cartridges and Maintenance Box (Latin America)
353
Ink Cartridge and Maintenance Box Part Numbers
353
Removing and Installing Ink Cartridges
354
Replacing the Maintenance Box
356
Adjusting Print Quality
358
Print Head Maintenance
358
Checking the Nozzles Using the Product Control Panel
358
Cleaning the Print Head Using the Product Control Panel
361
Cleaning and Transporting Your Product
363
Cleaning Your Product
363
Cleaning the Scanner Glass
363
Cleaning the Automatic Document Feeder
365
Moving or Transporting Your Product
369
Solving Problems
370
Viewing the Help Screen
370
Product Status Messages
371
Job Status Error Codes
374
Running a Product Check
379
Resetting Control Panel Defaults
381
Solving Setup Problems
383
Product Does Not Turn on or off
383
Noise after Ink Installation
383
Software Installation Problems
383
Solving Network Problems
384
Product Cannot Connect to a Wireless Router or Access Point
385
Network Software Cannot Find Product on a Network
386
Wireless Network Connection Is Unstable on a Mac
387
USB 3.0 Connection Is Unstable When Using a USB 2.0 Cable
388
Wired Network Connection Becomes Unstable
388
Product Does Not Appear in Mac Printer Window
389
Cannot Print over a Network
389
Cannot Scan over a Network
391
Solving Copying Problems
392
Product Cannot Copy
392
Product Makes Noise, but Nothing Copies
392
Product Makes Noise When It Sits for a While
393
Solving Copy Quality Problems
393
Copies Have Incorrect or Faint Colors
393
Position, Size, or Margins of Copies Are Incorrect
394
Solving Paper Problems
394
Paper Feeding Problems
395
Originals Do Not Feed from the Automatic Document Feeder
396
Paper Jam Problems
397
Paper Ejection Problems
397
Solving Problems Printing from a Computer
397
Nothing Prints
398
Product Icon Does Not Appear in Windows Taskbar
399
Printing Is Slow
400
Solving Page Layout and Content Problems
401
Inverted Image
402
Too Many Copies Print
402
Blank Pages Print
402
Incorrect Margins on Printout
403
Incorrect Characters Print
403
Incorrect Image Size or Position
404
Slanted Printout
405
Solving Print Quality Problems
405
White or Dark Lines in Printout
405
Blurry or Smeared Printout
406
Faint Printout or Printout Has Gaps
408
Grainy Printout
408
Incorrect Colors
409
Solving Scanning Problems
411
Scanning Software Does Not Operate Correctly
411
Cannot Start Epson Scan 2
411
Solving Scanned Image Quality Problems
412
Image Consists of a few Dots Only
413
Line of Dots Appears in All Scanned Images
413
Straight Lines in an Image Appear Crooked
413
Scanned Image Quality Problems
414
Image Colors Are Patchy at the Edges
415
Ripple Patterns Appear in an Image
416
Scanned Image Edges Are Cropped
416
Solving Faxing Problems
416
Cannot Send or Receive Faxes
417
Cannot Receive Faxes with a Telephone Connected to Your Product
419
Fax Memory Full Error Appears
419
Fax Quality Is Poor
420
Sent Fax Is Received in an Incorrect Size
421
Received Fax Is Not Printed
422
Solving USB Device Problems
422
Cannot View or Print from a USB Device
422
Cannot Save Files on a USB Device
423
Cannot Transfer Files to or from a USB Device
423
Uninstall Your Product Software
424
Uninstalling Product Software - Windows
424
Uninstalling Product Software - Mac
425
Where to Get Help (U.S. and Canada)
425
Where to Get Help (Latin America)
426
Technical Specifications
429
Windows System Requirements
429
Mac System Requirements
430
Paper Specifications
431
Printable Area Specifications
433
Scanning Specifications
434
Automatic Document Feeder (ADF) Specifications
435
Fax Specifications
435
Ink Cartridge Specifications
436
Dimension Specifications
437
Electrical Specifications
439
Environmental Specifications
440
Interface Specifications
440
External USB Device Specifications
441
Network Interface Specifications (U.S. and Canada)
442
Network Interface Specifications (Latin America)
444
Safety and Approvals Specifications (U.S. and Canada)
445
Safety and Approvals Specifications (Latin America)
446
Notices
448
Important Safety Instructions
448
General Product Safety Instructions
448
Ink Cartridge Safety Instructions
451
Wireless Connection Safety Instructions
452
LCD Screen Safety Instructions
452
Telephone Equipment Safety Instructions
453
FCC Compliance Statement
453
Binding Arbitration and Class Waiver
456
Trademarks
459
Copyright Notice
460
Libtiff Software Acknowledgment
460
A Note Concerning Responsible Use of Copyrighted Materials
461
Default Delay Times for Power Management for Epson Products
461
Copyright Attribution
461
Advertisement
Related Products
Epson WorkForce Enterprise WF-M20590 Series
Epson WorkForce WF-M20590D4TW
Epson WorkForce WF-M1560
Epson WF-M5694
Epson WF-M5690
Epson WorkForce Pro WF-M5690DWF
Epson WorkForce Pro WF-M5799DWF
Epson WF-2530
Epson WF-2750
Epson WF-7515
Epson Categories
Printer
Projector
All in One Printer
Scanner
Printer Accessories
More Epson Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL