Page 1 User's Guide Printing Copying Scanning Faxing Maintaining the Printer Solving Problems NPD6923-02 EN...
Page 2: Table Of Contents
Contents Job/Status Screen Configuration....32 Guide to This Manual Reserve Job......33 Introduction to the Manuals.
Page 3 Making Fax Features Available... . . 116 Printing Using a Cloud Service....199 Problems when Making Settings....138 Copying Hints to Solving Problems.
Page 4 Installing a PostScript Printer Driver..277 Receiving Faxes by Making a Phone Call..237 Adding a Genuine Epson Printer (for Mac OS Saving and Forwarding Received Faxes..239 Only).
Page 5 Replacing Pickup Rollers for the Optional (Epson Scan 2)......360 Paper Cassette Units.....341 Application for Configuring Fax Operations Cannot Operate the Printer as Expected.
Page 6 System Requirements....412 Using Epson Open Platform....482 Font Specifications.
Page 7 Help for Users in Singapore....488 Help for Users in Thailand....488 Help for Users in Vietnam.
Page 8 Guide to This Manual Introduction to the Manuals......... . . 9 Guide to Web Movie Manuals.
Page 9: Guide To This Manual
Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
Page 10: Printing Only The Pages You Need
Guide to This Manual > Printing Only the Pages You Need Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
Page 11: About This Manual
Guide to This Manual > > About This Manual Operating System References About This Manual This section explains the meaning of marks and symbols, notes on descriptions, and operating system reference information used in this manual. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
Page 12: Trademarks
In this manual, "Mac OS" is used to refer to Mac OS X 10.9.5 or later as well as macOS 11 or later. Trademarks ❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ®...
Page 13: Copyright
Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 14 Copyright Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 15: Important Instructions
Important Instructions Safety Instructions..........16 Printer Advisories and Warnings.
Page 16: Safety Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols/ ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 17: Printer Advisories And Warnings
Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Setting Up the Printer ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏...
Page 18: Advisories And Warnings For Using The Printer
Important Instructions > > … Printer Advisories and Warnings Advisories and Warnings for Using the Printer with Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏...
Page 19: Advisories For Using Memory Devices
Important Instructions > > Printer Advisories and Warnings Notes on the Administrator Password Advisories for Using Memory Devices When you connect a memory device to the printer, any device that is on the same network as the printer might be able to access the data on the memory device.
Page 20: Protecting Your Personal Information
Initializing the Administrator Password You can return the administrator password to the default settings from the administrator settings menu. If you have forgotten your password and cannot return to the default settings, you need to contact Epson Support to request service.
Page 21: Part Names And Functions
Part Names and Functions Front............22 Inside.
Page 22: Front
Part Names and Functions > Front Front ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF edge guides Feeds originals straight into the printer. Slide to the edges of the originals. ADF input tray Feeds originals automatically. ADF output tray Holds originals ejected from the ADF.
Page 23 Part Names and Functions > Front Paper tray cover Prevents foreign substance from entering the printer. Usually keep this cover closed. Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Paper tray (B) Loads paper.
Page 24: Inside
Part Names and Functions > Inside Inside Document cover Blocks external light while scanning. Scanner glass Place the originals. You can place originals that are not fed from the ADF such as envelopes or thick books.
Page 25 Part Names and Functions > Inside Scanner unit (J) Scans placed originals. Open to remove jammed paper. This unit should usually be kept closed. Print head Fires ink. Ink tray Sets an ink supply unit. Ink cover (A) Open when replacing ink supply units. Cover lock Locks the ink cover.
Page 26: Rear
Part Names and Functions > Rear Rear LAN port Connects a LAN cable. USB port Connects a USB cable to connect with a computer. Service USB port USB port for future use. Do not remove the sticker. LINE port Connects a phone line. EXT.
Page 27: Guide To The Control Panel
Guide to the Control Panel Control Panel........... . . 28 Home Screen Configuration.
Page 28: Control Panel
Guide to the Control Panel > Control Panel Control Panel Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays setting items and messages. When no operations are performed for a specific length of time, the printer enters sleep mode and the display turns off.
Page 29: Home Screen Configuration
Guide to the Control Panel > Home Screen Configuration Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory. Home Screen Configuration This is displyed when a firmware update is available. Tap it to update the firmware to improve the printer's features.
Page 30: Guide To The Network Icon
Guide to the Control Panel > > Home Screen Configuration Guide to the Network Icon Displays each menu. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save them to a memory device or a computer. ❏...
Page 31: Menu Screen Configuration
Guide to the Control Panel > Menu Screen Configuration The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode. Menu Screen Configuration Returns to the previous screen. Switches the list of settings using the tabs. The Basic Settings tab displays frequently used items. The Advanced tab displays other items that you can set as necessary.
Page 32: Job/Status Screen Configuration
(5 days of repeated operation and sleep / off + 2 days of sleep / off). This value is used as a reference value to comply with the "International Energy Star Program". *2 This value is calculated independently by Epson based on the TEC standard of the International Energy Star Program measurement method. See the Epson website for the measurement conditions.
Page 33: Reserve Job
Guide to the Control Panel > > Job/Status Screen Configuration Guide to the Job Icon Related Information “Error Code is Displayed on the Status Menu” on page 327 & Reserve Job You can reserve jobs during copying or printing when you are not using the ADF or the Scanner Glass. You do not need to perform any special actions to reserve jobs.
Page 34: Entering Characters
Guide to the Control Panel > Viewing Animations Entering Characters You can enter characters and symbols by using on-screen keyboard when you make network settings, and so on. Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case or numbers and symbols. Switches the character type.
Page 35 Guide to the Control Panel > Viewing Animations ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
Page 36: Preparing The Printer And Making Initial Settings
Preparing the Printer and Making Initial Settings Summary of Preparing the printer and Making Initial Settings....37 Installing the Optional Paper Cassette Units....... 39 Mounting an Authentication Device.
Page 37: Summary Of Preparing The Printer And Making Initial Settings
Preparing the Printer and Making Initial Settings > … Summary of Preparing the printer and Making Summary of Preparing the printer and Making Initial Settings This section explains the work required to connect the printer to a network and use it as a shared printer. This work should be done by the printer administrator.
Page 38: Summary Of The Necessary Preparations For Each Feature
Several methods are available when you make settings for the printer. Related Information “Setting from the Printer's Control Panel” on page 39 & “Setting Using Web Config from a Computer” on page 39 & “Setting Using Epson Device Admin from a Computer (Windows Only)” on page 39 &...
Page 39: Installing The Optional Paper Cassette Units
“Application for Configuring Printer Operations (Web Config)” on page 362 & Setting Using Epson Device Admin from a Computer (Windows Only) Use Epson Device Admin when setting up multiple printers in a batch. Installing the Optional Paper Cassette Units You can install up to 3 paper cassette units.
Page 40 Preparing the Printer and Making Initial Settings > Installing the Optional Paper Cassette Units Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏...
Page 41 Preparing the Printer and Making Initial Settings > Installing the Optional Paper Cassette Units 4. Remove the part on the back of the printer. 5. Remove the optional paper cassette unit from its box, and then remove any protective materials. 6.
Page 42 Preparing the Printer and Making Initial Settings > Installing the Optional Paper Cassette Units 9. Stack the optional paper cassette units on top of the lowest optional paper cassette unit, and then secure them with the screws using a screwdriver. 10.
Page 43 Preparing the Printer and Making Initial Settings > Installing the Optional Paper Cassette Units 11. Lower the printer gently onto the optional paper cassette units aligning the corners, and then secure them with the screws using a screwdriver. 12. Secure the optional paper cassette units and the printer at the back and the right side with the screws using a screwdriver.
Page 44 Preparing the Printer and Making Initial Settings > Installing the Optional Paper Cassette Units 13. Attach the part that you removed in step 4 to the back of the lowest optional paper cassette unit. 14. Place the sticker indicating the cassette number. 15.
Page 45: Mounting An Authentication Device
Preparing the Printer and Making Initial Settings > > … Mounting an Authentication Device Confir Mounting an Authentication Device Connecting the Authentication Device You can connect the authentication device by using a USB cable. Note: The authentication device can be used when using an authentication system. Caution: Connect an authentication device with the same model number as the authentication device that was used to confirm the authentication card.
Page 46: Confirming The Authentication Card Is Recognized
Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S Printer's control panel Settings > Authentication Device Status Web Config You can confirm from either of the following menus. ❏ Status tab > Product Status > Card Reader Status ❏...
Page 47: Changing The Administrator Password
Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S Changing the Administrator Password An administrator password is set for the printer. We recommend changing the initial password before using the printer. If you forget the administrator password, you will not be able to change the settings for items that have been locked using Panel Lock , and you will need to contact service support to have it unlocked.
Page 48: Protecting Settings Using Panel Lock
Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S 3. Select Product Security-Change Administrator Password. 4. Enter a password inCurrent password and New Password and Confirm New Password. Enter the user name, if necessary. Note: See the related information below for the default of administrator password.
Page 49: Connecting The Printer To The Network
Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S 2. Enter the password, and then click OK. 3. Select in the following order. Device Management tab > Control Panel 4. On the Panel Lock, select ON. 5.
Page 50 For the following functions, the printer directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating ❏ Port number to...
Page 51 Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S We recommend managing devices other than the IP address and communicating with protocols that can follow the IP address. Note: When you use the IP address reservation function of the DHCP, you can assign the same IP address to the devices at any time.
Page 52 Set up the proxy server if both of the following are true. ❏ The proxy server is built for Internet connection. ❏ When using a function in which a printer directly connects to the Internet, such as Epson Connect service or another company's cloud services.
Page 53 Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S 1. Connect the printer and hub (LAN switch) by Ethernet cable. 2. Select Settings on the home screen. 3. Select General Settings > Network Settings > Connection Check. The connection diagnosis result is displayed.
Page 54 Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S Note: If you are using an wireless router with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the wireless router, or see the documentation provided with the wireless router.
Page 55 Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S 1. Tap on the home screen. 2. Select Router. 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi connection.
Page 56: Troubleshooting Network Connections
Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S Troubleshooting Network Connections Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router. 1.
Page 57 Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
Page 58 Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S Devices cannot receive signals from the wireless router because they are too far apart. Try the following if you can move the device within the setup environment. After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 59 Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a.
Page 60 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. https://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 61 Preparing the Printer and Making Initial Settings > … Creating a Network Connection and Making S Solutions: Make sure the wireless router’s security type is set to one of the following. If it is not, change the security type on the wireless router, and then reset the printer’s network settings.
Page 62 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. https://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
Page 63 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. https://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 64: Preparing And Setting Up The Printer According To Use
Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Message on the Network Environment Message Solution The Wi-Fi environment needs to be After moving the printer closer to the wireless router and removing any improved.
Page 65 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right- click on your printer, or press and hold it, select Printer properties, and then click the Optional Settings tab.
Page 66: Preparing To Send An E-Mail
Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 2. Select the optional device in the Installable Options setting. 3. Click OK. Setting Available Optional Items - Mac OS 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 67 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 4. Enter a value for each item. 5. Select OK. The settings you have selected are displayed. Related Information “Default Value of the Administrator Password” on page 19 &...
Page 68 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Items Settings and Explanation Certificate Validation The certificate is validated when this is enabled. We recommend this is set to Enable. To set up, you need to import the CA Certificate to the printer. POP3 Server Address If you select POP before SMTP as the Authentication Method, enter the POP3 server address between 0 and 255 characters using A-Z a-z 0-9 .
Page 69 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Messages Cause POP3 server communication error. This message appears when Check the following. - Network ❏ The printer is not connected to a network Settings ❏...
Page 70: Preparing A Shared Network Folder
Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Messages Cause Sender's Email Address is incorrect. This message appears when the specified sender’s Email address is wrong. Change to the email address for your email service.
Page 71 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 4. Check whether Turn on file and printer sharing is selected on File and Printer Sharing. If already selected, click Cancel and close the window. When you change the settings, click Save Changes and close the window.
Page 72 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 3. Create the folder on the root of drive, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters. If the character limit of the folder name is exceeded, you may not be able to access it normally by the varied environment.
Page 73 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 5. Click Advanced Sharing on the Sharing tab.
Page 74 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 75 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder.
Page 76 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
Page 77 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down.
Page 78 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin ❏ Folder path: C:\Users\xxxx\Desktop\scan_folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1.
Page 79 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 5. Click Advanced Sharing on the Sharing tab.
Page 80 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
Page 81 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder.
Page 82 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down.
Page 83 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 3. Click Edit.
Page 84 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name.
Page 85 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK.
Page 86 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 4. Enable Use Microsoft network sharing. 5. Set each item if necessary. 6. Click Next. 7. Confirm the settings, and then click OK. Related Information “Default Value of the Administrator Password”...
Page 87 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Messages Solutions Communication error. Check the Wi-Fi/ Cannot communicate with a network folder that is registered on the contacts list. network connection. Check the following. ❏...
Page 88: Contacts Registration
Destination for scan data and fax forwarding data Network Folder/FTP Contacts Configuration Comparison There are three tools for configuring the printer's contacts: Web Config, Epson Device Admin, and the printer’s control panel. The differences between three tools are listed in the table below. Features...
Page 89 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Registering Destinations to Contacts You can register up to 200 destinations to the contacts list in total. Registering a Destination to Contacts from Web Config 1.
Page 90 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Destination Setting Items Items Settings and Explanation Common Settings Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank.
Page 91 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Items Settings and Explanation User Name Enter a user name to access a network folder in 30 characters or less in Unicode (UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). Password Enter a password to access a network folder in 20 characters or less in Unicode (UTF-8).
Page 92 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Registering a Destination to Contacts from the Printer's Control Panel 1. Select the menus on the printer's control panel as described below. Settings > Contacts Manager 2.
Page 93 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 4. Select the number that you want to register, and then click Edit. 5. Select a group from Type. 6. Click Select for Contact(s) for Group. The available destinations are displayed.
Page 94 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 4. Select the destination type as the Type option. Note: You cannot change the Type option after registration is complete. If you want to change the type, delete the destination and then register again.
Page 95 ❏ You can import your contacts to multiple printers in bulk. This is useful when you are replacing your printers and want to transfer the contacts from the old printers to the new printers. For more information, see the documentation or help of Epson Device Admin Exporting and Importing Contacts Using Web Config Related Information “Default Value of the Administrator Password”...
Page 96 Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 97 9. Click OK. Check that the file is saved to the specified place. Related Information “Software for Managing Devices on the Network (Epson Device Admin)” on page 364 & Importing Contacts Using Epson Device Admin Import the contacts information from the file.
Page 98: Settings To Use Your Cloud Service As Forwarding Fax Destinations
By using the Epson Connect service available on the internet, you can forward received faxes to your cloud accounts. To use this service, you need to register the user, the printer, and your cloud destinations in Epson Connect, and then register the destinations in the printer.
Page 99: Settings To Use Users Information On The Ldap Server As Destinations
Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin 3. Select in the following order. Fax tab > Cloud Destination List 4. Select the number that you want to register, and then click Edit. 5.
Page 100 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Related Information “Default Value of the Administrator Password” on page 19 & LDAP Server Setting Items Items Settings and Explanation Use LDAP Server Select Use or Do Not Use. LDAP Server Address Enter the address of the LDAP server.
Page 101 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Items Settings and Explanation Realm (Domain) Enter the realm of the Kerberos authentication in 255 characters or less in ASCII (0x20-0x7E). If you do not register this, leave it blank. KDC Address Enter the address of the Kerberos authentication server.
Page 102 Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Items Settings and Explanation User name Display Attribute Specify the attribute name to display as the user name. Enter between 0 and 255 characters in Unicode (UTF-8). The first character should be a-z or A-Z. Example: cn, sn Fax Number Attribute Specify the attribute name to display when searching for fax numbers.
Page 103: Sending Faxes Using A Fax Server
Preparing the Printer and Making Initial Settings > … Preparing and Setting Up the Printer Accordin Messages Explanation Connection test failed. This message appears for the following reasons: ❏ The LDAP server address or the port number is incorrect. Check the settings. ❏...
Page 104: Settings For Printing, Scanning, Copying And Faxing
Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa A: Fax server B: Public Switched Telephone Network (PSTN) C: E-mail with fax data attached You need a fax server with the following features. ❏...
Page 105 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Features: ❏ The print job starts immediately because the print job is sent to the printer directly. ❏ You can print as long as the printer runs. Server / Client Connection Settings This is the connection that the server computer shares with the printer.
Page 106 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 2. Add a printer. Click Add printer, and then select The printer that I want isn't listed. 3. Add a local printer. Select Add a local printer or network printer with manual settings, and then click Next. 4.
Page 107 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP. You can confirm the printer name from the network status screen on the printer's control panel or network status sheet.
Page 108 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 1. Select Control Panel > View devices and printers on the print server. 2. Right-click the printer icon that you want to share with the clients, and then click Printer Properties > Sharing tab.
Page 109 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa ❏ Width Set the horizontal length of the user-defined size. The range you can enter here depends on the paper source, which is indicated on the side of Width. When you select mm in Unit, you can enter up to one decimal place.
Page 110 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Related Information “Default Value of the Administrator Password” on page 19 & Setting Errors Set the displaying error for the device. 1. Enter the printer's IP address into a browser to access Web Config. Enter the printer's IP address from a computer that is connected to the same network as the printer.
Page 111 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 3. Select in the following order. Print tab > Universal Print Settings 4. Set each item. 5. Check the settings, and then click OK. Related Information “Default Value of the Administrator Password”...
Page 112 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Items Explanation 2-Sided Printing Set whether printing 2-sided. PCL Menu Items Explanation Font Source Select whether to use the font installed on the printer or download it. Font Number Specify the font number you want to use.
Page 113: Preparing Scanning Or Copying
Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 5. Read the message displayed, and then click the link. 6. Follow the on-screen instructions to register the printer. If the registration status displays Registered on the Web Config screen after registration, then setup is complete.
Page 114 Install it on the server computer. For more information on Document Capture Pro Server, contact your local Epson office. Setting Server Mode To use Document Capture Pro Server, set up Server Mode from Web Config.
Page 115 It is installed on the client computer. The jobs registered on a network computer where Document Capture Pro/ Document Capture is installed can be called and run from the device's control panel. You can scan over the network from a computer. Epson Scan 2 is required to scan. Confirming that Network Scan is Enabled You can set the network scan service when you scan from a client computer over the network.
Page 116: Making Fax Features Available
3. Select in the following order. Scan/Copy tab > Network Scan 4. Make sure that Enable scanning of EPSON Scan is selected. If it is selected, this task is completed. Close Web Config. If it is cleared, select it and go to next step.
Page 117 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa ❏ Solving Problems when making fax settings “Troubleshooting Fax Problems” on page 134 Connecting the Printer to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems.
Page 118 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Connecting to DSL or ISDN Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the printer.
Page 119 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. Depending on the model of the phone device, the fax function cannot be completely disabled, so you may not be able to use it as an external phone.
Page 120 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 4. Pick up the handset. If a message to start sending or receiving faxes is displayed as shown on the following screen, the connection has been established.
Page 121 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 2. Select General Settings > Fax Settings > Fax Setting Wizard. 3. Following the on-screen instructions, enter the sender name such as your company name, your fax number. Note: Your sender name and your fax number appear as the header for outgoing faxes.
Page 122 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Making Settings for the Printer's Fax Features According to Use You can configure the printer's fax features individually using the printer's control panel according to use. The settings made using Fax Setting Wizard can also be changed.
Page 123 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 4. Select the Access Code box, and then select Use. 5. Tap the Access Code input box, enter the external access code used for your phone system, and then tap OK. 6.
Page 124 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 5. Select OK to apply the settings. Related Information “Basic Settings” on page 377 & Settings to Save and Forward Received Faxes The printer is set to print received faxes by default. Besides printing, you can set the printer to save and/or forward received faxes without conditions.
Page 125 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 3. Make settings for the saving destinations, the inbox and/or an external memory device. ❏ To save received faxes to the Inbox: Select Save to Inbox to set this to On. If a message is displayed, check the content, and then select OK.
Page 126 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Forwarding Settings to Receive Faxes You can make forwarding settings to up to five destinations, email addresses, shared folders, your cloud accounts and/or another fax machine regardless of the sender or time. Note: ❏...
Page 127 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Select Forward. Select Yes. To print the documents automatically while forwarding them, select Yes and Print instead. Select Destination > Add Entry, and then select forwarding destinations from the contacts list or the cloud destination list.
Page 128 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa “Forwarding Settings to Receive Faxes with Specific Conditions” on page 130 & Making Saving Settings to Receive Faxes with Specific Conditions You can make settings to save received faxes to the inbox and an external memory device from a specified sender or at a specified time.
Page 129 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 5. Select Save/Forward Destination and then make settings for the target destination, box, and/or an external memory device. ❏ To save the received faxes to the Inbox or a confidential box: Select Save to Fax Box.
Page 130 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa “Viewing Received Faxes on the Printer's LCD Screen” on page 240 & Forwarding Settings to Receive Faxes with Specific Conditions You can make forwarding settings to receive faxes from a specified sender or at a specified time. When multiple conditions (Conditional Save/Forward) are set, they are referenced in the order of the items, and the Conditional Save/Forward that matches first is executed.
Page 131 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa 4. Select the Condition(s) box to make a condition setting. ❏ Sender Fax ID match: If the incoming fax number matches the conditions you selected in this item, the printer saves and forwards the received faxes.
Page 132 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Note: To print received faxes at the same time, tap Print to set this to On. 6. Select OK to complete the Save/Forward Destination Settings. Note: You can set the printer to send emails to people you want to notify about the results of forwarding faxes when the forwarding process is complete.
Page 133 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Behavior for Rejecting Faxes The printer behaves as follows. ❏ Ring tone rings ❏ Communication error is sent to the sender ❏ The action is recorded in Job History You can access the job history from the following: Job/Status >...
Page 134 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/ Forward > Save to Computer Making Save to Computer Setting to Also Print on the Printer to Receive Faxes You can make the setting to print received faxes on the printer as well as save them on a computer.
Page 135 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Connected to a DSL phone line without DSL filter. Solutions To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL filter, or install a separate DSL filter to the line.
Page 136 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa The subaddress and password are wrong. Solutions When receiving faxes using the subaddress feature, check that the subaddress and password are correct. Check with the sender that the subaddress and password match. To change the subaddress or the password, select the menus on the control panel as described below, select the confidential box corresponding to the settings, and then set the correct Condition(s).
Page 137 Preparing the Printer and Making Initial Settings > … Settings for Printing, Scanning, Copying and Fa Cannot Save Received Faxes to a Memory Device Saving received faxes to external memory is disabled. Solutions Select Settings > General Settings > Fax Settings > Receive Settings, and then enable Save to Memory Device in each menu.
Page 138: Problems When Making Settings
Preparing the Printer and Making Initial Settings > > … Problems when Making Settings Hints to S “Making Settings for Blocking Junk Faxes” on page 132 Problems when Making Settings Hints to Solving Problems ❏ Checking the error message When trouble has occurred, first check whether there are any messages on the printer's control panel or driver screen.
Page 139 Preparing the Printer and Making Initial Settings > > … Problems when Making Settings Hints to S Web browser does not support the Encryption Strength for SSL/TLS. Solutions SSL/TLS has the Encryption Strength. You can open Web Config by using a web browser that supports bulk encryptions as indicated below.
Page 140 Loading Paper Paper Handling Precautions......... .141 Paper Size and Type Settings.
Page 141: Paper Handling Precautions
Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 142: List Of Paper Type
List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver, PostScript Printer Epson Universal Printer Driver Driver Smart device Epson Bright White Plain paper Plain paper...
Page 143: Loading Paper
Thick2 Thick-Paper2 (161 to 256 g/m2) For smart devices, these media types can be selected when printing using Epson Smart Panel. Loading Paper You can load paper or envelopes by referring to the animations displayed on the printer's LCD screen.
Page 144: Loading Various Paper
Loading Paper > > Loading Various Paper Loading Long Papers Loading Various Paper Loading Pre-punched Paper Load a single sheet of pre-punched paper in the paper tray. Paper size: A4, B5, A5, A6, Letter, Legal ❏ Adjust the print position of your file to avoid printing over the holes. ❏...
Page 145 Loading Paper > > Loading Various Paper Loading Long Papers ❏ Do not touch paper that is being fed or ejected. It could injure your hand or cause print quality to decline. Related Information “Available Paper and Capacities” on page 350 &...
Page 146: Placing Originals
Placing Originals Precautions When Placing Originals on the Scanner Glass....147 Placing Originals..........147 Originals that are not Supported by the ADF.
Page 147: Precautions When Placing Originals On The Scanner Glass
Placing Originals > Placing Originals Precautions When Placing Originals on the Scanner Glass Read the following instructions before placing originals. ❏ When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. ❏ If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
Page 148 Placing Originals > Placing Originals Important: ❏ When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. ❏ Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. Note: ❏...
Page 149: Originals That Are Not Supported By The Adf
Placing Originals > Originals that are not Supported by the ADF “Originals that are not Supported by the ADF” on page 149 & Originals that are not Supported by the ADF Important: Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original.
Page 150: Inserting And Removing A Memory Device
Inserting and Removing a Memory Device Inserting an External USB Device........151 Removing an External USB Device.
Page 151: Inserting An External Usb Device
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Inserting an External USB Device Insert an external USB device into the external interface USB port. Related Information “Memory Device Specifications” on page 408 & Removing an External USB Device Remove the external USB device.
Page 152 Inserting and Removing a Memory Device > Sharing Data on a Memory Device Important: When sharing a memory device inserted in the printer between computers connected by USB or over a network, write access is only allowed to the computers that are connected by the method you selected on the printer. To write to the memory device, enter Settings >...
Page 153: Printing
Printing Printing Documents..........154 Printing on Envelopes.
Page 154: Printing Documents
Printing > > Printing Documents Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Printing Using Easy Settings Note: Operations may differ depending on the application.
Page 155 Printing > > Printing Documents Printing from a Computer - Windows 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏...
Page 156 Printing > > Printing Documents Printing from a Computer - Windows Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Main Tab Printing Presets: Add/Remove Presets:...
Page 157 Printing > > Printing Documents Printing from a Computer - Windows Paper Type: Select the type of paper on which you print. Quality: Select the pint quality you want to use for printing. Available settings depend on the paper type you select.
Page 158 Printing > > Printing Documents Printing from a Computer - Windows Job Arranger Lite: Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. More Options Tab Printing Presets: Add/Remove Presets: You can add or remove your own presets for frequently used print settings.
Page 159 Job Arranger Lite: Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Monitor 3: Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables.
Page 160 Software Update: Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support: If the manual is installed on your computer, the manual is displayed. If it is not installed, you can connect to the Epson Web site to check the manual and available technical support.
Page 161 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 162 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 163 Printing > > Printing Documents Printing from a Computer - Windows 2. Click Settings, select Booklet, and then select Center Binding or Side Binding. ❏ Center Binding: Use this method when printing a small number of pages that can be stacked and easily folded in half.
Page 164 Printing > > Printing Documents Printing from a Computer - Windows 3. Set the other items on the Main and More Options tabs as necessary, and then click OK. “Main Tab” on page 156 “More Options Tab” on page 158 4.
Page 165 Printing > > Printing Documents Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. On the printer driver's Main tab, select the document size from the Document Size setting. 2.
Page 166 Printing > > Printing Documents Printing from a Computer - Windows 1. On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. 2. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide.
Page 167 Printing > > Printing Documents Printing from a Computer - Windows 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2.
Page 168 Printing > > Printing Documents Printing from a Computer - Windows 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5.
Page 169 Printing > > Printing Documents Printing from a Computer - Windows 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 170 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 171 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1.
Page 172 Printing > > Printing Documents Printing from a Computer - Windows 2. Select Settings, select the items you want to print, and click OK. Note: ❏ To specify the first page number, select Page Number from the position you want to print in the header or footer, and then select the number in Starting number.
Page 173 Printing > > Printing Documents Printing from a Computer - Windows Related Information “Loading Paper” on page 143 & “Printing Using Easy Settings” on page 154 & Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel.
Page 174 Printing > > Printing Documents Printing from a Computer - Windows Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.
Page 175 Printing > > Printing Documents Printing from a Computer - Windows ❏ Paper Type: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain paper, or Thick paper 1 ❏ Quality: Standard or a higher quality ❏...
Page 176 Printing > > Printing Documents Printing from a Computer - Windows 1. On the printer driver's More Options tab, select the method of color correction from the Color Correction setting. ❏ Automatic: This setting automatically adjusts the tone to match the paper type and print quality settings. ❏...
Page 177: Printing A Document Using The Postscript Printer Driver (Windows)
You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper Type: Plain paper, Letterhead, Recycled, Color, Preprinted, High Quality Plain Paper, Thick paper, Epson Photo Quality Ink Jet, Epson Matte, or Envelope ❏ Quality: Standard 1.
Page 178 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
Page 179 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) Paper Source: Select the paper source from which the paper is fed. Select Automatically Select to automatically select the paper source selected in the Paper Setting on the printer. Media: Select the type of paper on which you print.
Page 180 Printing > > Printing Documents Printing a Document Using the PostScript Printer Driver (Windows) Save Access Control settings: Allows you to enter a user name and password. User Name: Enter a user name. Password: Enter a password. Reserve Job Settings: Make settings for print jobs stored in the printer's memory.
Page 181: Printing From A Computer - Mac Os
Printing > > Printing Documents Printing from a Computer - Mac OS TrueType Font: Sets the font substitute to TrueType Font. Document Options: Advanced Printing Features: Allows you to make detailed settings for printing features. PostScript Options: Allows you to make optional settings. Printer Features: Set the following menu items.
Page 182 If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra (10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), the Epson printer driver has not been installed correctly. Enable it from the following menu.
Page 183 Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls: Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color.
Page 184 Printing > > Printing Documents Printing from a Computer - Mac OS Scale to fit paper size: Prints to fit to the paper size you loaded. ❏ Destination Paper Size: Select the paper size to print on. ❏ Scale down only: Select this when you want to reduce the size only if the print data is too large for the paper size loaded in the printer.
Page 185 Printing > > Printing Documents Printing from a Computer - Mac OS PhotoEnhance: Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data. Off (No Color Adjustment): Print without enhancing or adjusting the color in any way. Menu Options for Two-sided Printing Settings Two-sided Printing: Prints on both sides of the paper.
Page 186 Printing > > Printing Documents Printing from a Computer - Mac OS Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. “Paper for 2-Sided Printing”...
Page 187 Printing > > Printing Documents Printing from a Computer - Mac OS Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. 1. Select Layout from the pop-up menu. 2. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. “Menu Options for Layout”...
Page 188 Printing > > Printing Documents Printing from a Computer - Mac OS 2. Select Paper Handling from the pop-up menu. 3. Select Scale to fit paper size. 4. Select the paper size you loaded in the printer as the Destination Paper Size setting. 5.
Page 189: Printing From The Postscript Printer Driver On Mac Os
If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance. 1. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. 2. Select Color Options from the pop-up menu, and then select one of the available options.
Page 190 Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS 4. Select Print Features from the pop-up menu. 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information “Available Paper and Capacities”...
Page 191 Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS Reverse page orientation: Rotates pages 180 degrees before printing. Flip horizontally: Inverts the image so that it prints as it would appear in a mirror. Menu Options for Color Matching ColorSync/In Printer: Select the method for color adjustment.
Page 192 Printing > > Printing Documents Printing from the PostScript Printer Driver on Mac OS Menu Options for Cover Page Print Cover Page: Select whether or not to print a cover page. When you want to add a back cover, select After document.
Page 193: Printing Pdf Files From A Memory Device
Printing > > Printing Documents Printing PDF Files from a Memory Device Quality: You can select a CMYK ink color to simulate when you print by reproducing the CMYK ink color of the offset press. Others: Ink Save Mode: Conserves ink by reducing the print density. Printing PDF Files from a Memory Device You can print PDF files from a memory device connected to the printer.
Page 194: Printing Documents From Smart Devices
Printing Using Epson Smart Panel Epson Smart Panel is an application that allows you to perform printer operations easily including printing, copying, or scanning from a smart device such as a smartphone or tablet. You can connect the printer and smart device over a wireless network, check the ink levels and printer status, and check for solutions if an error occurs.
Page 195: Printing On Envelopes
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 196: Printing On Envelopes From A Computer (Mac Os)
Printing > > Printing Photos Printing JPEG Files from a Memory Device 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Printing on Envelopes from a Computer (Mac OS) 1.
Page 197: Printing Tiff Files From A Memory Device
Printing > > Printing Photos Printing TIFF Files from a Memory Device Paper Setting: Specify the paper source settings which you want to print on. Color Mode: Select a color setting whether you normally print in B&W or Color. Advanced Menu Options for JPEG Settings Layout: Select the way of layout the JPEG files.
Page 198: Printing Web Pages
Select the format of the date the photo was taken or saved. The date is not printed for some layouts. Printing Web Pages Printing Web Pages from Smart Devices Install Epson Smart Panel from the following URL or QR code. https://support.epson.net/smpdl/...
Page 199: Printing Using A Cloud Service
Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
Page 200: Copying
Copying Available Copying Methods......... . 201 Basic Menu Options for Copying.
Page 201: Available Copying Methods
Copying > > Available Copying Methods Copying Originals Available Copying Methods Place the originals on the scanner glass or the ADF, and then select the Copy menu on the home screen. Copying Originals You can copy the originals of fixed size or custom size by color or monochrome. 1.
Page 202: Copying On 2-Sides
Copying > > Available Copying Methods Copying by Enlarging or Reducing Copying on 2-Sides Copy multiple originals on both sides of the paper. 1. Place all originals face up in the ADF. Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. “Originals that are not Supported by the ADF”...
Page 203: Copying Multiple Originals Onto One Sheet
Copying > > Available Copying Methods Copying Multiple Originals onto One Sheet 5. Tap Copying Multiple Originals onto One Sheet You can copy the multiple originals onto a single sheet. 1. Place all originals face up in the ADF. Place them in the direction shown in the illustration. ❏...
Page 204: Copying In Page Order
Copying > > Available Copying Methods Copying Originals Using Good Quality 2. Select Copy on the home screen. 3. Select the Advanced tab, select Multi-Page, and then select 2-up or 4-up. 4. Specify the layout order and the original orientation. 5.
Page 205: Copying Id Card
Copying > Basic Menu Options for Copying Copying ID card Scans both sides of an ID card and copies onto one side of a paper. 1. Place the originals. “Placing Originals” on page 147 2. Select Copy on the home screen. 3.
Page 206: Original Type
Copying > Basic Menu Options for Copying ❏ Auto Enlarge or reduce the original size automatically to the magnification of the paper size. For example, if you set the original size to A6 and set the paper size to A4, the magnification automatically adjusts to 200%.
Page 207: Advanced Menu Options For Copying
Copying > Advanced Menu Options for Copying Advanced Menu Options for Copying Note: The items may not be available depending on other settings you made. Multi-Page: Select the copy layout. ❏ Single Page Copies a single-sided original onto a single sheet. ❏...
Page 208: Binding Margin
Copying > Advanced Menu Options for Copying ❏ Saturation Adjust the vividness of the colors. ❏ Red Balance, Green Balance, Blue Balance Adjust the density for each color. ❏ Sharpness Adjust the outline of the image. ❏ Hue Regulation Adjust the color tone of the skin. Tap + to make it cold (increase green) and tap - to make it warm (increase red).
Page 209: Scanning
Scanning Available Scanning Methods......... 210 Scanning Originals to a Network Folder.
Page 210: Available Scanning Methods
Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson Smart Panel application on the smart device. “Scanning Originals to a Smart Device” on page 218 Scanning Originals to a Network Folder Check the following before scanning.
Page 211: Destination Menu Options For Scanning To A Network Folder
Scanning > > Scanning Originals to a Network Folder Destination Menu Options for Scanning to a Network Folder Note: Make sure the printer's Date/Time and Time Difference settings are correct. Access the menus from Settings > General Settings > Basic Settings > Date/Time Settings. 1.
Page 212: Scanning Originals To An Email
Scanning > > Scanning Originals to an Email Recipient Menu Options for Scanning to an Email Contacts: Select a destination from the contacts list. You can search for a contact from the contacts list. Enter the search keyword into the box at the top of the screen.
Page 213: Scanning Originals To A Computer
❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications. Windows 11: Click the start button, and then check the All apps > Epson Software folder > Document Capture Pro, and the EPSON folder > Epson Scan 2.
Page 214: Scanning Originals To A Memory Device
Note: Select to save your settings as a preset. 5. Tap Scanning Originals to the Cloud Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1. Place the originals.
Page 215: Menu Options For Scanning
Scanning > Menu Options for Scanning Note: Select to save your settings as a preset. 5. Tap Menu Options for Scanning Some items may not be available depending on the scanning method you have selected or other settings you have made.
Page 216: Orientation (Original)
Scanning > Scanning Using WSD Orientation (Original): Select the orientation of the original. Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Frame: Remove the shadows at the edge of the original. ❏...
Page 217: Setting Up A Wsd Port
Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a...
Page 218: Scanning Originals To A Smart Device
Select the printer name when using with WSD. Scanning Originals to a Smart Device Note: Before scanning, install Epson Smart Panel on your smart device. 1. Place the originals. “Placing Originals” on page 147 2. Start Epson Smart Panel on your smart device.
Page 219: Faxing
Faxing Before Using Fax Features......... . . 220 Overview of this Printer's Fax Features.
Page 220: Before Using Fax Features
Faxing > > Overview of this Printer's Fax Features Feature: Sending Faxes Before Using Fax Features When you want to check the status of the fax settings, print a Fax Settings List by selecting Fax > (More) > Fax Report > Fax Settings List. If your organization has a printer administrator, contact your administrator to check the status or conditions of the connection and settings.
Page 221: Feature: Receiving Faxes
Faxing > > Overview of this Printer's Fax Features Feature: Receiving Faxes Sending Methods ❏ Sending automatically When you scan an original by tapping (Send), the printer dials the recipients and sends the fax. “Sending Faxes Using the Printer” on page 227 ❏...
Page 222 Faxing > > Overview of this Printer's Fax Features Feature: Receiving Faxes Setting Receive Mode ❏ Manual Mainly for phoning, but also for faxing “Usage of Manual Mode” on page 236 ❏ Auto - Only for faxing (external phone device is not required) - Mainly for faxing, and sometimes phoning “Usage of Auto Mode”...
Page 223: Feature: Pc-Fax Send/Receive (Windows/Mac Os)
Faxing > > Overview of this Printer's Fax Features Feature: PC-FAX Send/Receive (Windows/Mac OS) “Inbox settings:” on page 387 “Viewing Received Faxes on the Printer's LCD Screen” on page 240 Output when conditions match: You can set up destinations for received faxes to the inbox or a confidential box, an external memory, an email, a folder, or another fax when specific conditions are met.
Page 224: Features: Various Fax Reports
Faxing > > Overview of this Printer's Fax Features Feature: Fax Box Features: Various Fax Reports You can check the status of sent and received faxes in a report. “Report Settings” on page 390 “Fax Send Settings:” on page 242 “Transmission Log:”...
Page 225: Feature: Security When Sending And Receiving Faxes
Faxing > > Overview of this Printer's Fax Features Feature: Security when Sending and Receiving Faxes Inbox and confidential boxes You can store received faxes in the inbox or confidential boxes. “Inbox/Confidential” on page 245 Stored Documents Box You can send faxes using documents saved in this box. “Stored Documents:”...
Page 226: Features: Other Useful Features
Faxing > > Overview of this Printer's Fax Features Features: Other Useful Features “Menu Options for Fax Box” on page 245 Features: Other Useful Features Blocking Junk Faxes You can reject junk fax. “Making Settings for Blocking Junk Faxes” on page 132 Receiving Faxes After Dialing After dialing to another fax machine, you can receive the document from the fax machine.
Page 227: Sending Faxes Using The Printer
Faxing > Sending Faxes Using the Printer Sending Faxes Using the Printer You can send faxes by entering fax numbers for recipients on the control panel. Note: ❏ When sending a fax in monochrome, you can preview the scanned image on the LCD screen before sending. ❏...
Page 228: Selecting Recipients
Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Selecting Recipients You can specify recipients on the Recipient tab to send the fax using the following methods. Entering Fax Number Manually Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-).
Page 229 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes You can preview the scanned image on the LCD screen before sending the fax. (Monochrome faxes only) 1. Place the originals. “Placing Originals” on page 147 2. Select Fax on the home screen. 3.
Page 230 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes 5. Tap to send the fax. Related Information “Sending Faxes Dialing from the External Phone Device” on page 230 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
Page 231 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes 4. Select OK to apply the settings. Storing a Document in the Polling Send Box 1. Select Fax Box on the home screen, and then select Polling Send/Board. 2.
Page 232 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes 5. Select OK to apply the settings. To display the screen for changing settings or deleting registered boxes, select the box you want to change/delete, and then tap Storing a Document in the Bulletin Board Box 1.
Page 233 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Related Information “Checking the Status or Logs for Fax Jobs” on page 252 & Sending Faxes in Monochrome at Specified Time of the Day (Send Fax Later) You can set to send a fax at a specified time.
Page 234 Faxing > > Sending Faxes Using the Printer Various Ways of Sending Faxes Sending a Fax with a Subaddress(SUB) and Password(SID) You can send faxes to the confidential boxes or the relay boxes in the recipient's fax machine when the recipient's fax machine has the feature to receive confidential faxes or relay faxes.
Page 235: Receiving Faxes On The Printer
Faxing > > Receiving Faxes on the Printer Receiving Incoming Faxes Sending Faxes Using the Stored Document Feature 1. Select Fax Box on the home screen, and then select Stored Documents. 2. Select the document you want to send, check the content of the document, and then select Start Sending. When the message Delete this document after sending? is displayed, select Yes or No.
Page 236 Faxing > > Receiving Faxes on the Printer Receiving Incoming Faxes Related Information “Usage of Manual Mode” on page 236 & “Usage of Auto Mode” on page 236 & Usage of Manual Mode This mode is mainly for making phone calls, but is also for faxing. Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset.
Page 237: Receiving Faxes By Making A Phone Call
Faxing > > Receiving Faxes on the Printer Receiving Faxes by Making a Phone Call ❏ When you pick up the handset within the number of rings set in Rings to Answer: - If the ringing is for a fax: Hold the line until the printer automatically starts receiving the fax. Once the printer starts receiving the fax, you can hang up the handset.
Page 238 Faxing > > Receiving Faxes on the Printer Receiving Faxes by Making a Phone Call Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service.
Page 239: Saving And Forwarding Received Faxes
Faxing > > Receiving Faxes on the Printer Saving and Forwarding Received Faxes Related Information “Contacts Registration” on page 88 & Saving and Forwarding Received Faxes Summary of the Features If your organization has a printer administrator, contact your administrator to check the status of the printer settings.
Page 240: Viewing Received Faxes On The Printer's Lcd Screen
Faxing > > Receiving Faxes on the Printer Viewing Received Faxes on the Printer's LCD Screen Note: ❏ Fax data is saved in PDF or TIFF format, except for cloud services and other fax machines. ❏ Fax data is saved in PDF or JPEG format for cloud services. ❏...
Page 241: Menu Options For Faxing
Faxing > > Menu Options for Faxing Fax Settings 6. Select whether to print or delete the document you have viewed, and then follow the on-screen instructions. Important: If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have already read or printed.
Page 242 Faxing > > Menu Options for Faxing Fax Settings Original Type: Select the type of your original. Remove Background: Detects the paper color (background color) of the original document, and removes or lightens the color. Depending on the darkness and vividness of the color, it may not be removed or lightened Sharpness: Enhances or defocuses the outline of the image.
Page 243 Faxing > > Menu Options for Faxing Fax Settings Add Sender Information: ❏ Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information.
Page 244: More
Faxing > > Menu Options for Faxing More More Selecting in Fax on the home screen displays the More menu. Transmission Log: You can check the history of sent or received fax jobs. Note that you can also check the history of sent or received fax jobs from Job/Status. Fax Report: Last Transmission: Prints a report for the previous fax that was sent or received through polling.
Page 245: Menu Options For Fax Box
Faxing > > Menu Options for Fax Box Inbox/Confidential “Sending Faxes on Demand (Bulletin Board Box)” on page 231 When you leave the Fax menu, the setting returns to Off (default). Store Fax Data: When this is set to On, and you tap on the Fax Settings tab, you can scan and store documents to the Stored Documents box.
Page 246 Faxing > > Menu Options for Fax Box Inbox/Confidential preview screen ❏ : Reduces or enlarges. ❏ : Rotates the image to the right by 90 degrees. ❏ : Moves the screen in the direction of the arrows. ❏ : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons.
Page 247: Stored Documents
Faxing > > Menu Options for Fax Box Stored Documents: ❏ Options when memory is full: Select one option to print or to decline incoming faxes after the Inbox is full. ❏ Inbox Password Settings: You can set a password or change it. ❏...
Page 248: Polling Send/Board
Faxing > > Menu Options for Fax Box Polling Send/Board (Preview menu) ❏ Save to Memory Device ❏ Forward(Email) ❏ Forward(Network Folder) ❏ Forward(Cloud) ❏ Print When the message Delete When Complete is displayed, select On to delete faxes after completing processes such as Save to Memory Device or Forward(Email).
Page 249 Faxing > > Menu Options for Fax Box Polling Send/Board Polling Send Box: Displays the setting items and values in Settings in (Menu). Add Document: Displays the screen for the Fax > Fax Settings tab. Tapping on the screen starts scanning documents to store them in the box.
Page 250 Faxing > > Menu Options for Fax Box Polling Send/Board Related Information “Sending Faxes on Demand (Polling Send Box)” on page 230 & “Checking the Fax Job History” on page 253 & Unregistered Bulletin Board: You can find Unregistered Bulletin Board in Fax Box > Polling Send/Board. Select one of the Unregistered Bulletin Board boxes.
Page 251 Faxing > > Menu Options for Fax Box Polling Send/Board Add Document: Displays the screen for the Fax > Fax Settings tab. Tapping on the screen starts scanning documents to store them in the box. When a document is in the box, Check Document is displayed instead. Check Document: Displays the preview screen when a document is in the box.
Page 252: Checking The Status Or Logs For Fax Jobs
Faxing > > … Checking the Status or Logs for Fax Jobs Displaying Information when Received Faxes are Unprocessed (Unr Delete Box: Deleles the selected box clearing the current settings and deleting all stored documents. Related Information “Unregistered Bulletin Board:” on page 250 &...
Page 253: Checking Fax Jobs In Progress
Faxing > > Checking the Status or Logs for Fax Jobs Checking the Fax Job History : When you have not set any of the fax save/forward settings, or when you have set to print received documents while saving them to an external memory device or a computer. : When you have set to save documents that could not be forwarded in the inbox, there are unread documents that failed to be forwarded in the inbox.
Page 254: Reprinting Received Documents
“Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 361 “Application for Sending Faxes (PC-FAX Driver)” on page 361 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
Page 255: Sending Documents Created Using An Application (Windows)
Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) Sending Documents Created Using an Application (Windows) By selecting a printer fax from the Print menu of an application like Microsoft Word or Excel, you can directly transmit data such as documents, drawings, and tables you have created, with a cover sheet.
Page 256 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Windows) ❏ Selecting a recipient (name, fax number and so on) from the contacts on the printer: If the recipient is saved in the contacts on the printer, do the steps below. Click the Contacts on Printer tab.
Page 257: Sending Documents Created Using An Application (Mac Os)
Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Mac OS) ❏ When you have selected Attach a cover sheet checkbox, specify the content of the cover sheet in the Cover Sheet Settings window. Select a cover sheet from samples in the Cover Sheet list.
Page 258 Faxing > > Sending a Fax from a Computer Sending Documents Created Using an Application (Mac OS) 4. Make settings for each item. ❏ Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent. ❏...
Page 259: Receiving Faxes On A Computer
❏ Check if the FAX Utility has been installed and the FAX Utility settings have been made before using this feature. “Application for Configuring Fax Operations and Sending Faxes (FAX Utility)” on page 361 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software).
Page 260: Checking For New Faxes (Mac Os)
Faxing > > Receiving Faxes on a Computer Checking for New Faxes (Mac OS) 1. Check the icon. ❏ : Standing by. ❏ : Checking for new faxes. ❏ : Importing new faxes is complete. 2. Right-click the icon, and then click View Receiving Fax Record. The Receiving Fax Record screen is displayed.
Page 261: Canceling The Feature That Saves Incoming Faxes To The Computer
Faxing > > Receiving Faxes on a Computer Canceling the Feature that Saves Incoming Faxes to the Computer ❏ Notification that new faxes have been received Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor > Preferences in the FAX Utility, the fax receive monitor icon on the Dock jumps to notify you that new faxes have arrived.
Page 262: Maintaining The Printer
Maintaining the Printer Checking the Consumables Status........263 Improving Print, Copy, Scan, and Fax Quality.
Page 263: Checking The Consumables Status
❏ You can also check the approximate ink levels and the approximate service life of the maintenance box from the computer. For Windows users, note that you need to install EPSON Status Monitor 3 to enable this feature. ❏ You can continue printing while the ink low message is displayed. Replace the ink supply units when required.
Page 264: Checking And Cleaning The Print Head
We recommend turning off the printer by using the button. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Page 265: Preventing Nozzle Clogging
Click Print Head Nozzle Check on the Maintenance tab. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Print Head Nozzle Check Preventing nozzle clogging Always use the power button when turning the printer on and off.
Page 266: Aligning The Print Head
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the Scanner Glass Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. 1. Select Maintenance on the printer's control panel. 2.
Page 267: Cleaning The Adf
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 268 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 1. Open the ADF cover. 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. Important: ❏ Using a dry cloth may damage the surface of the roller. ❏...
Page 269 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the ADF 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. Repeat cleaning until there is no dirt remaining. Important: ❏...
Page 270: Cleaning The Translucent Film
Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the Translucent Film Note: If a black line appears when copying from the ADF, location (B) shown in the illustration below may be dirty. Place the copy result on the scanner glass and wipe away any dirt on the surface of the glass at the point extending from where the black line appears in the copy result.
Page 271 Maintaining the Printer > > Improving Print, Copy, Scan, and Fax Quality Cleaning the Translucent Film 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
Page 272: Cleaning The Printer
Maintaining the Printer > Cleaning the Printer Note: To prevent the smear from spreading, frequently replace the cotton swab with a new one. 6. Repeat steps 4 and 5 until the film is not smeared. 7. Visually check that the film is not smeared. Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water.
Page 273: In These Situations
In These Situations When the Software Disk is not Available....... . .274 When Replacing a Computer.
Page 274: When The Software Disk Is Not Available
Access the following website, and then enter the product name. Go to Setup, and then start setting up. Follow the on-screen instructions. https://epson.sn When Replacing a Computer The following should only be performed if user operations are permitted.
Page 275 & Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to...
Page 276 ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Drivers tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
Page 277: Installing A Postscript Printer Driver
Installing a PostScript Printer Driver Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 278: Adding A Genuine Epson Printer (For Mac Os Only)
Follow the on-screen instructions to connect the printer to the computer. 5. Follow the on-screen instructions to install the PostScript printer driver. Installing a PostScript Printer Driver - Mac OS Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 279 If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
Page 280: Making Settings For Connecting To The Computer
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Page 281: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)
Note: For iOS or Android users, it is convenient to set up from Epson Smart Panel. You only need to make these settings for the printer and the device that you want to connect to once. Unless you disable Wi- Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
Page 282: Disconnecting Wi-Fi Direct (Simple Ap) Connection
Note: If you are using an iOS device, you can also connect by scanning the QR code with the standard iOS camera. See the link below https://epson.sn. Disconnecting Wi-Fi Direct (Simple AP) Connection Note: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected.
Page 283: Changing The Wi-Fi Direct (Simple Ap) Settings Such As The Ssid
In These Situations > > … Connecting a Smart Device and Printer Directly (Wi-Fi Direct) Changing the Wi-Fi Direct ( 1. Tap on the printer's home screen. 2. Select Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Tap Start Setup. 4.
Page 284: Changing The Connection From Wi-Fi To Usb
In These Situations > Changing the Connection from Wi-Fi to USB Restore Default Settings Restore all Wi-Fi Direct (simple AP) settings to their defaults. The Wi-Fi Direct (simple AP) connection information of the smart device saved to the printer is deleted. Changing the Connection from Wi-Fi to USB Follow the steps below if the Wi-Fi you are using is unstable, or if you want to change to a more stable USB connection.
Page 285: Using A Printer With The Access Control Feature Enabled
In These Situations > > … Using a Printer with the Access Control Feature Enabled Logging on to the Printer from t Using a Printer with the Access Control Feature Enabled When you see on the printer’s control panel, users are restricted by the printer administrator. In this situation, users cannot make changes to printer settings and cannot use some of the printer's features.
Page 286: Registering A User Account On The Printer Driver (Windows)
Epson Scan 2. If you do not know the password, contact your printer administrator. 1. Start Epson Scan 2. 2. On the Epson Scan 2 screen, make sure that your printer is selected in the Scanner list. 3. Select Settings from the Scanner list to open the Scanner Settings screen.
Page 287: Transporting And Storing The Printer
In These Situations > Transporting and Storing the Printer Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer. Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury.
Page 288 In These Situations > Transporting and Storing the Printer 6. Make sure there are no originals on the printer. 7. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 8. Close the scanner unit. 9.
Page 289 In These Situations > Transporting and Storing the Printer 10. Secure the ink tray by attaching the supplied protective material with tape so that the tray can not open. 11. Close the ink cover. 12. Uninstall the optional paper cassette unit if it is installed. 13.
Page 290 In These Situations > Transporting and Storing the Printer 14. Remove the output tray from the printer. 15. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the print head and the protective material attached on the ink tray.
Page 291 Solving Problems Problem Solving..........292 Cannot Print, Copy, Scan, or Fax.
Page 292: Problem Solving
Solving Problems > > Problem Solving Check the printer connection. Problem Solving If any problems occur, check the following in order to find the cause. Check the printer's error status. Check if there is a problem with the printer itself. Check Point Solution Is there an error on the printer?
Page 293: Check The Printer Settings
Check the printer settings. Check point Solution Is the printer's information displayed on your You can use Epson Status Monitor 3 to check the connection status computer? between the computer and the printer. See the related information for details. If you cannot check the printer status, the correct port may not be selected.
Page 294: Cannot Print, Copy, Scan, Or Fax
There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
Page 295 Solutions Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the Epson website. There is still a job waiting to be printed.
Page 296 There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
Page 297: The Printer Cannot Connect By Usb
Solving Problems > > Cannot Print, Copy, Scan, or Fax The Application or Printer Driver do not Work Properly Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume. User feature restrictions are enabled for the printer.
Page 298: Cannot Copy
Solving Problems > > Cannot Print, Copy, Scan, or Fax Cannot Send or Receive Faxes There is a problem with the USB hub. Solutions If you are using a USB hub, try to connect the printer directly to the computer. There is a problem with the USB cable or the USB inlet.
Page 299 Solving Problems > > Cannot Print, Copy, Scan, or Fax Cannot Send or Receive Faxes Sending faxes without entering an access code in an environment in which a PBX is installed. Solutions If your phone system requires an external access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a fax number when sending.
Page 300 Solving Problems > > Cannot Print, Copy, Scan, or Fax Cannot Send or Receive Faxes The subaddress and password are wrong. Solutions When sending faxes using the subaddress feature, check that the subaddress and password are correct. Check with the recipient that the subaddress and password match. Cannot Send Faxes After Trying the Solutions Above Solutions If you cannot solve the problem, contact your printer administrator.
Page 301 Solving Problems > > Cannot Print, Copy, Scan, or Fax Cannot Send or Receive Faxes Cannot Receive Faxes After Trying the Solutions Above Solutions If you cannot solve the problem, contact your printer administrator. For printer administrators, see the following section to troubleshoot fax problems. “Cannot Receive Faxes”...
Page 302 Solving Problems > > Cannot Print, Copy, Scan, or Fax Cannot Send or Receive Faxes There is dust or dirt on the scanner glass. Solutions When scanning from the control panel and selecting auto scan area cropping function, remove any trash or dirt from the scanner glass and document cover.
Page 303 Make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 304: Paper Does Not Feed Or Eject Correctly
Solving Problems > > Cannot Print, Copy, Scan, or Fax Paper Does Not Feed or Eject Correctly The software is not installed. Solutions Make sure that the PC-FAX driver have been installed on the computer. The PC-FAX driver is installed with FAX Utility.
Page 305 Solving Problems > > Cannot Print, Copy, Scan, or Fax Paper Does Not Feed or Eject Correctly Paper handling is inappropriate. Solutions Follow paper handling precautions. “Paper Handling Precautions” on page 141 & Too many sheets are loaded in the printer. Solutions Do not load more than the maximum number of sheets specified for the paper.
Page 306 Solving Problems > > Cannot Print, Copy, Scan, or Fax Paper Does Not Feed or Eject Correctly Paper Out Error Occurs Paper is not loaded in the center of the paper tray. Solutions When a paper out error occurs although paper is loaded in the paper tray, reload paper in the center of the paper tray.
Page 307: Printing, Copying, Scanning, And Faxing Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor The original slips when paper dust adheres to the roller. Solutions Clean the inside of the ADF. “Cleaning the ADF” on page 267 & Originals are not detected.
Page 308 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Colored Banding Appears at Intervals of Approximately 3.3 cm The following causes can be considered. The paper type setting does not match the paper loaded. Solutions Select the appropriate paper type setting for the type of paper loaded in the printer.
Page 309 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. “Adjusting the Print Quality” on page 263 &...
Page 310 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Multiple sheets of paper are fed into the printer at the same time. Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time. “Several Sheets of Paper are Fed at a Time”...
Page 311 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as theThick paper and envelopes setting.
Page 312 Color correction has been applied. Solutions When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. ❏ Control panel Change the Fix Photo setting from Auto to any other option.
Page 313 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor Printed Characters Are Incorrect or Garbled The following causes can be considered. The USB cable is not connected correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a job waiting to be printed.
Page 314 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Print Quality is Poor ❏ Mac OS Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints Images or photos with a low resolution were printed. Solutions When printing images or photos, print using high-resolution data.
Page 315: Copy Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
Page 316 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Blurry Copies, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. “Adjusting the Print Quality”...
Page 317 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor The print settings and the paper size loaded in the printer are different. Solutions Change the print settings according to the paper size loaded in the printer. Load paper in the printer that matches the print settings.
Page 318 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor The Position, Size, or Margins of the Copies are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. The originals are not placed correctly.
Page 319 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image The following causes can be considered. The paper path is dirty. Solutions Load and eject paper without printing to clean the paper path.
Page 320 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Copy Quality is Poor Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears.
Page 321: Scanned Image Problems
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
Page 322 Check the following if you have tried all of the solutions and have not solved the problem. There are problems with the scanning software settings. Solutions Use Epson Scan 2 Utility to initialize the settings for the scanner software. Note: Epson Scan 2 Utility is an application supplied with the scanner software.
Page 323: The Quality Of The Sent Fax Is Poor
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
Page 324 Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor The Quality of the Sent Fax is Poor Straight Lines Appear when Sending Faxes from the ADF The following causes can be considered. There is dust or dirt on the ADF or originals. Solutions Clean the ADF, and remove any dust or dirt that adheres to the originals.
Page 325: Received Fax Quality Is Poor
Solving Problems > > Printing, Copying, Scanning, and Faxing Quality is Poor Received Fax Quality is Poor An Image of the Reverse Side of the Original Appears in the Sent Fax The following causes can be considered. When scanning thin originals, images on the back may be scanned at the same time. Solutions Place the original on the scanner glass and then place a piece of black paper over it.
Page 326: A Message Or Error Code Is Displayed On The Lcd Screen
Turn the power off and on again, and then reinsert the paper cassette. If print from another cassette. the error message is still displayed, contact Epson support or an authorised Epson service provider to request repairs. The pickup roller in XX is nearing the end of its The pickup rollers need to be replaced periodically.
Page 327: Error Code Is Displayed On The Status Menu
To use cloud services, update the root certificate Contact your printer administrator. from the Epson Web Config utility. Check that the printer driver is installed on the Make sure the printer port is selected correctly in Property > Port from computer and that the port settings for the the Printer menu as follows.
Page 328 Solving Problems > > … A Message or Error Code is Displayed on the LCD Screen Error Code is Displayed on the Sta Code Problem Solution ❏ Select Settings > General Settings > System Collated printing has failed due to a lack of available memory.
Page 329 Error in the printer's HDD. The job has been canceled. Contact Epson support or an authorized Epson service provider to replace the HDD. Printing is not performed because the login user...
Page 330 Solving Problems > > … A Message or Error Code is Displayed on the LCD Screen Error Code is Displayed on the Sta Code Problem Solution ❏ Print received faxes from Job in Job/Status . The memory is full. ❏ Delete received faxes saved in the inbox from Job in Job/Status.
Page 331 Solving Problems > > … A Message or Error Code is Displayed on the LCD Screen Error Code is Displayed on the Sta Code Problem Solution ❏ Select Settings > General Settings > Network A DNS error has occurred. Settings > Advanced > TCP/IP, and then check the DNS settings.
Page 332 Solving Problems > > … A Message or Error Code is Displayed on the LCD Screen Error Code is Displayed on the Sta Code Problem Solution ❏ Increase the storage space in the specified folder. There is not enough storage space available in the specified folder.
Page 333 Solving Problems > > … A Message or Error Code is Displayed on the LCD Screen Error Code is Displayed on the Sta Code Problem Solution ❏ Reinsert the memory device. An error occurred while saving the data to the memory device.
Page 334: Paper Gets Jammed
❏ Do not store the ink supply units in high or freezing temperatures. ❏ Epson recommends using the ink supply unit before the date printed on the package. ❏ For best results, store ink supply unit packages with their bottom down.
Page 335 Solving Problems > > It is Time to Replace Ink Supply Units Ink Supply Unit Handling Precautions ❏ After bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at least 12 hours before using it.
Page 336: Replacing Ink Supply Units
Because this feature is only available for approximately five days, replace the expended ink supply unit as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
Page 337 Solving Problems > > It is Time to Replace Ink Supply Units Temporarily Printing with Black Ink ❏ When the following window is displayed, select Print in Black. ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel.
Page 338: Conserving Black Ink When The Black Ink Is Low (For Windows Only)
You can continue printing while preparing a replacement black ink supply unit. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
Page 339: It Is Time To Replace The Maintenance Box
Maintenance Box Handling Precautions Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
Page 340: Replacing A Maintenance Box
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 341: Replacing Pickup Rollers For The Optional Paper Cassette Units
See the slip sheet supplied with the pickup roller's carton box to replace the pickup rollers for the optional paper cassette units. You can also watch the procedure in the Web Movie Manuals. Access the following website. https://support.epson.net/publist/vlink.php?code=NPD6985 Related Information “Pickup Rollers Code” on page 355 &...
Page 342: Operations Are Slow
Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow Power Turns Off Automatically The Power Off Settings or Power Off Timer feature is enabled. Solutions ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings.
Page 343: Lcd Screen Gets Dark
Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow ❏ Control panel Select on the home screen, and then select Off. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏...
Page 344: Cannot Operate From The Control Panel
Solutions You can print photos by saving the image files on the memory device to your computer or smart device. For smart devices, you can print using Epson Smart Panel. Memory Device Is not Recognized The memory device is set to disabled.
Page 345: Operation Sounds Are Loud
EPSON Status Monitor 3 is disabled. Solutions On the printer driver's Maintenance tab, click Extended Settings, and then select Enable EPSON Status Monitor 3. However, it may not be available when the printer is accessed over a network or is used as a shared...
Page 346: The Print Settings Menu Is Not Displayed (Mac Os)
(10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9), the Epson printer driver has not been installed correctly. Enable it from the following menu. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 347: Answering Machine Cannot Answer Voice Calls347
“A Lot of Junk Faxes Have Been Received” on page 137 Cannot Solve Problem If you cannot solve the problem after trying all of the solutions, contact Epson support. If you cannot solve printing or copying problems, see the following related information.
Page 348 ❏ Check that you are using genuine Epson ink supply units. Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.
Page 349: Product Information
Product Information Paper Information..........350 Consumable Products Information.
Page 350: Paper Information
Note: ❏ Genuine Epson paper is not available when printing with the Epson universal printer driver. ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for 2-sided printing.
Page 351 Size Loading Capacity (Sheets) Paper Paper Paper Tray Cassette 1 Cassette 2 to Epson Ultra Glossy Photo Paper A4, 20x25 cm (8x10 in.) 10x15 cm (4x6 in.), 13x18 cm (5x7in.) Epson Premium Glossy Photo A4, 20x25 cm (8x10 in.) Paper 10x15 cm (4x6 in.), 16:9...
Page 352 Product Information > > Paper Information Available Paper and Capacities Size Loading Capacity (Sheets) Paper Cassette 1 Paper Cassette 2 to 4 Paper Tray User Defined (mm) 100 to 215.9×148 to 355.6 User Defined (mm) 64 to 215.9×125 to 6000 Copying or printing from the control panel is not available.
Page 353 – – Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Business Paper ❏ Epson Bright White Ink Jet Paper Related Information “Available Paper and Capacities” on page 350 & Commercially Available Paper Only use the paper tray to print 2-sided print jobs manually.
Page 354: Consumable Products Information
The following are the codes for genuine Epson ink supply units. Note: ❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support. ❏ Not all ink supply units are available in all regions.
Page 355: Maintenance Box Code
T11F3 T11F4 T11F1 Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following are the codes. For all countries except for India, Bangladesh, Bhutan, Maldives, Sri Lanka and Nepal C12C938211 For India, Bangladesh, Bhutan, Maldives, Sri Lanka and Nepal...
Page 356: Information On Optional Items
Optional Single Cassette-P2 (C12C937911) Software Information This section introduces some of the applications available for your printer. For a list of supported software, see the following Epson website or launch Epson Software Updater for confirmation. You can download the latest applications. http://www.epson.com Related Information “Application for Updating Software and Firmware (Epson Software Updater)”...
Page 357: Application For Printing From A Computer (Mac Os Printer Driver)
Product Information > > Software Information Application for Printing from a Computer (Mac OS Printer Driver) ❏ Windows 11 Click on the start button, and then select All apps > Windows Tools > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
Page 358: Application That Can Print Postscript Fonts (Windows Postscript Printer Driver)
Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Application that can print PostScript Fonts (Windows PostScript...
Page 359: Application That Can Print Postscript Fonts (Mac Os Postscript Printer Driver)
Product Information > > … Software Information Application that can print PostScript Fonts (Mac OS PostScript Pr Accessing the printer driver from the control panel To make settings that apply to all of the applications, access from the control panel. ❏...
Page 360: Application That Can Print Pcl Language (Pcl Printer Driver)
Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.
Page 361: Application For Configuring Fax Operations And Sending Faxes (Fax Utility)
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2. Starting on Mac OS Select Go > Applications > Epson Software > Epson Scan 2.
Page 362: Application For Configuring Printer Operations (Web Config)
Product Information > > Software Information Application for Configuring Printer Operations (Web Config) Note: ❏ Windows Server operating systems are not supported. ❏ Check if PC-FAX driver has been installed. See "Accessing from Windows" or "Accessing from Mac OS" below. ❏...
Page 363: Application For Updating Software And Firmware (Epson Software Updater)
Click the start button, and then select All Programs (or Programs) > EPSON Software > Epson Software Updater. Note: You can also start Epson Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 364: Software For Managing Devices On The Network (Epson Device Admin)
Epson Device Admin. Epson Authentication System (Epson Print Admin) Epson Print Admin is an authentication system that allows you to manage Epson devices, as well as support cost reduction and operational efficiency thereby ensuring security. There are features listed below.
Page 365 Product Information > > Settings Menu List General Settings Sounds: Mute: Select On to mute sounds such as those emitted by Button Press. Normal Mode: Select the volume such as Button Press. Fax: Select the volume for the following fax functions. Ring Tone: Set the volume for when the printer receives a fax.
Page 366 Product Information > > Settings Menu List General Settings Ring Tone: Set the volume for when the printer receives a fax. Receive Completion Notice: Set the volume for when fax reception is complete. Print Completion Notice: Set the volume for when printing the received fax is complete. Receiver: Set the volume for the dial sound when the printer sends the fax.
Page 367 Select this setting to turn the printer off after a specified period of time when all ports including the LINE port are disconnected. This feature may not be available depending on your region. See the following website for the specified period of time. https://www.epson.eu/energy-consumption Date/Time Settings: Date/Time: Enter the current date and time.
Page 368 Product Information > > Settings Menu List General Settings Remove Icon: Remove an icon from the home screen. Move Icon: Move an icon on the home screen. Restore Default Icon Display: Reset the home screen icons display to their defaults. Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time.
Page 369 Product Information > > Settings Menu List General Settings Auto Select Settings: If you enable Paper Setting > Auto, paper is automatically fed from a paper source that has the same settings as the paper settings for the current print job when paper runs out. In this menu, you can set automatic selection for every paper source for each function in copy, fax, or other.
Page 370 Product Information > > Settings Menu List General Settings Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing.
Page 371 Product Information > > Settings Menu List General Settings Number of Copies: Set the number of copies to print. Binding Margin: Select the binding position. Auto Paper Ejection: Select On to eject paper automatically when printing is stopped during a print job. 2-Sided Printing: Select On to perform 2-sided printing.
Page 372 Product Information > > Settings Menu List General Settings CR Function: Select the line feed command when printing with a driver from a specific operating system. LF Function: Select the line feed command when printing with a driver from a specific operating system.
Page 373 Product Information > > Settings Menu List General Settings File Sharing: Select whether to give write access to the memory device from a USB-connected computer or a network-connected computer. Thick Paper: Select On to prevent ink from smearing on your printouts, however, this may lower the print speed. Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed.
Page 374 Select the frequency band for Wi-Fi Direct connection. Changing the frequency disconnects the connected device. The availability of these channels and use of the product outdoors over these channels varies by location. http://support.epson.net/wifi5ghz/ ❏ Disable Wi-Fi Direct Disables the Wi-Fi Direct function. ❏ Restore Default Settings...
Page 375 Product Information > > Settings Menu List General Settings Wired LAN Setup: Set up or change a network connection that uses a LAN cable and router. When this is being used, Wi-Fi connections are disabled. Network Status: Wired LAN/Wi-Fi Status: Displays the printer's network information.
Page 376 Settings > General Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. For usage guides, see the following portal website.
Page 377 Product Information > > Settings Menu List General Settings Fax Settings Select the menus on the control panel as described below. Settings > General Settings > Fax Settings Note: ❏ You can also access Fax Settings from Web Config. Click the Fax tab on the Web Config screen. ❏...
Page 378 Product Information > > Settings Menu List General Settings Dial Mode: Select the type of phone system to which you have connected the printer. When set to Pulse, you can temporarily switch the dialing mode from pulse to tone by pressing ("T" is entered) while entering numbers on the fax top screen.
Page 379 Product Information > > Settings Menu List General Settings Remote Receive: Remote Receive: When you answer an incoming fax call on a phone connected to the printer, you can start receiving the fax by entering the code using the phone. Start Code: Set the start code of Remote Receive.
Page 380 Allows editing the PDF file. Cloud Destination List When using Epson Connect, you can register up to five addresses to the cloud service that is being administered by Epson Connect. You can upload document data as a file when forwarding faxes by specifying the registered address as a destination.
Page 381 Product Information > > Settings Menu List General Settings Time Set the time to wait for the next original. Fax Preview Display Time: Fax Preview Display Time: Enable this to start sending the fax after the specified time has passed without performing any operations after displaying the preview screen.
Page 382 To forward to an email address, configure the email server settings. To forward to a cloud account, register the user, the printer, and cloud destination to Fax to Cloud > Destination List in Epson Connect, and add a forwarding destination to Cloud Destination List from the printer's control panel beforehand.
Page 383 Product Information > > Settings Menu List General Settings Email Notifications: Sends an email notification when the process you select below is complete. You can use the features below at the same time. Recipient: Set the destination of the process completion notification. Notify on Receive: Sends a notification when receiving a fax is complete.
Page 384 Product Information > > Settings Menu List General Settings Sender Fax ID match: Sender Fax ID match: When the ID of the sender, such as the fax number, matches, the received fax is saved and forwarded. Enter the ID of the sender such as the fax number. Subaddress(SUB) perfect match: Subaddress(SUB) perfect match: When the subaddress (SUB) matches perfectly, the received fax is saved and forwarded.
Page 385 To forward to a cloud account, register the user, the printer, and cloud destination to Fax to Cloud > Destination List in Epson Connect, and add a forwarding destination to Cloud Destination List from the printer's control panel beforehand.
Page 386 Product Information > > Settings Menu List General Settings control panel. Select (Preview menu) > Forward(Cloud) for a fax box in which any scanned image has been saved, select the destination, and then start forwarding. Options When Forwarding Failed: You can select whether to print the failed fax or save it to the Inbox. Print: Prints received faxes.
Page 387 Product Information > > Settings Menu List General Settings Notify on Forward: Sends a notification when forwarding a fax is complete. Transmission Report: Prints a transmission report automatically after you save or forward a received fax. Selecting Print on Error prints a report only when you save or forward a received fax and an error occurs.
Page 388 Product Information > > Settings Menu List General Settings Menu: You can find on the printer's control panel by accessing the following menus in order. Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Note: You cannot print the list from the Web Config screen.
Page 389 Product Information > > Settings Menu List General Settings Overlapping Width: Data that exceeds this value is printed over. Acting Print: Make print settings when the document size of the received fax is larger than the size of the paper loaded in the printer.
Page 390 Product Information > > Settings Menu List General Settings Print Suspend Time: Print Suspend Time: During the specified time period, the printer saves documents received in the printer's memory without printing them. This feature can be used for noise prevention at night or to prevent confidential documents from being disclosed while you are away.
Page 391 Product Information > > Settings Menu List General Settings Print on Error prints a report only when an error occurs. Attach Fax image to report: Prints a Transmission Report with an image of the first page of the sent document. Select On(Large Image) to print the upper part of the page without reducing.
Page 392 Product Information > > Settings Menu List General Settings Confirm Address List: Selecting On displays a recipient confirmation screen before starting the transmission. You can select the recipients from All or Only for Broadcasting. Backup Data Auto Clear: Backup copies of sent and received documents are usually temporarily stored in the printer's memory to prepare for an unexpected power failure due to an electricity failure or incorrect operations.
Page 393 Product Information > > Settings Menu List General Settings Confirm Recipient: Check destination before scanning. Document Capture Pro: When scanning using the Computer menu on the control panel, set the operation mode and other settings to match the computer on which Document Capture Pro is installed. Operation Mode: Set the operation mode.
Page 394 Product Information > > Settings Menu List General Settings View Options: Change the way the contact list is displayed. Search Options: Change the method for searching contacts. Periodic Cleaning: Enable this setting to perform periodic head cleaning when a certain number of pages have been printed or the printer detects that head cleaning is necessary.
Page 395 Customer Research: Provide usage data: Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Country/Region: Select the country or region in which you are using your printer. If you change the country or region, your fax settings return to their defaults and you must select them again.
Page 396: Print Counter
Product Information > > Settings Menu List Supply Status Scan Settings: Resets the scan setting to the default. Fax Settings: Resets the fax setting to the default. Clear All Data and Settings: Clears all the personal information stored in the printer's memory and resets all settings to their defaults.
Page 397: Maintenance
Product Information > > Settings Menu List Maintenance Settings > Supply Status Displays the approximate level of the ink and service life of the maintenance box. When is displayed, the ink is running low or the maintenance box is nearly full. When is displayed, you need to replace the item as ink is expended or the maintenance box is full.
Page 398: Language
Product Information > > Settings Menu List Contacts Manager Language Select the menus on the control panel as described below. Settings > Language Select the language used on the LCD screen. Printer Status/Print Select the menus on the control panel as described below. Settings >...
Page 399: User Settings
Product Information > > Settings Menu List Authentication Device Status Print Contacts: Print your contact list. View Options: Change the way the contact list is displayed. Search Options: Change the method for searching contacts. User Settings Select the menus on the control panel as described below. Settings >...
Page 400: Epson Open Platform Information
Displays the status of the authentication device. Epson Open Platform Information Select the menus on the control panel as described below. Settings > Epson Open Platform Information Displays the status of the Epson Open Platform. Product Specifications Printer Specifications Print Head Nozzle Placement...
Page 401: Scanner Specifications
Product Information > > Product Specifications ADF Specifications 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 18.0 mm (0.71 in.) 47.0 mm (1.85 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution...
Page 402: Fax Specifications
Product Information > > Product Specifications Using Port for the Printer Fax Specifications Fax Type Walk-up black and white and color fax capability (ITU-T Super Group Supported Lines Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) Resolution Monochrome ❏...
Page 403 SMTP SSL/TLS (TCP) SMTP STARTTLS (TCP) POP before SMTP connection (When scan to POP server POP3 (TCP) mail is used from the printer) When Epson Connect is used Epson Connect HTTPS Server XMPP 5222 Collecting user information (Use the contacts...
Page 404: Interface Specifications
Product Information > > Product Specifications Network Specifications Destination Protocol Port (Server) Number Discover the printer from an application such Printer ENPC (UDP) 3289 as EpsonNet Config, printer driver, and scanner driver. Collect and set up the MIB information from Printer SNMP (UDP) an application such as EpsonNet Config,...
Page 405 Product Information > > Product Specifications Network Specifications Ireland, United Kingdom, Austria, Germany, “Table B” on page 405 Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, North Macedonia, Serbia, Slovenia, Malta, Bosnia and Herzegovina, Kosovo, Montenegro, Albania, Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Turkey, Israel, Australia, New Zealand, China, Hong Kong,...
Page 406 IPv4, IPv6 ✓ IPP Printing (Windows, Mac IPv4, IPv6 PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X Mavericks (10.9.5) or later...
Page 407: Postscript Level 3 Compatibility
✓ Document Capture Pro IPv4 (Windows) Document Capture (Mac OS) ✓ Document Capture Pro IPv4, IPv6 Server (Windows) ✓ Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 OS X Mavericks (10.9.5) or later ✓ Send a fax IPv4 ✓...
Page 408: Supported Third Party Services
You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF version 1.0 or 2.0...
Page 409: Dimensions
Product Information > > Product Specifications Electrical Specifications Note: "×" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed. Dimensions Dimensions Condition Paper Cassette 1...
Page 410: Environmental Specifications
Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the temperature (°C) and humidity (%) ranges shown in the graph, and in an environment without condensation.
Page 411 Product Information > > Product Specifications Installation Location and Space Important: Do not place the printer in the following locations; otherwise a malfunction may occur. ❏ Subject to direct sunlight ❏ Subject to rapid changes in temperature and humidity ❏ Subject to fire ❏...
Page 412: System Requirements
Product Information > > Font Specifications Available Fonts for PostScript System Requirements ❏ Windows Windows Vista, Windows 7, Windows 8/8.1, Windows 10, Windows 11 or later Windows XP SP3 (32-bit) Windows XP Professional x64 Edition SP2 Windows Server 2003 (SP2) or later ❏...
Page 413: Available Fonts For Pcl (Urw)
Product Information > > Font Specifications Available Fonts for PCL (URW) Font Name Family HP Equivalent Palladio Roman, Bold, Italic, Bold Italic Palatino URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman URW Century Schoolbook Roman, Bold, Italic, Bold Italic...
Page 414 Product Information > > Font Specifications Available Fonts for PCL (URW) Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow Palladio Roman, Bold, Italic, Bold Italic Palatino URW Gothic Book, Demi, Book Oblique, Demi Oblique...
Page 415: List Of Symbol Sets
Product Information > > Font Specifications List of Symbol Sets Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable. Print a sample and make sure the fonts can be read before printing large quantities. List of Symbol Sets Your printer can access a variety of symbol sets.
Page 416 Product Information > > Font Specifications List of Symbol Sets Symbol Set Attribute Font Classification Name ✓ ✓ ✓ VeMath ✓ ✓ ✓ ✓ 8859-10ISO ✓ ✓ ✓ DeskTop ✓ ✓ ✓ ✓ ✓ Math-8 ✓ ✓ ✓ ✓ Roman-8 ✓...
Page 417: Regulatory Information
Product Information > > Regulatory Information Standards and Approvals Symbol Set Attribute Font Classification Name ✓ ✓ Pc8Grk ✓ ✓ ISOGrk ✓ ✓ Pc866Ukr ✓ ✓ Hebrew7 ✓ ✓ 8859-8 ISO ✓ ✓ Hebrew8 ✓ ✓ Pc862Heb ✓ ✓ PC-862, Hebrew ✓...
Page 418 Manufacturer: Seiko Epson Corporation Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 419: German Blue Angel
> Regulatory Information Restrictions on Copying Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C642E Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 420 Product Information > > Regulatory Information Restrictions on Copying Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law.
Page 421: Administrator Information
Using Epson Open Platform......... 482 Epson Remote Services Information........484...
Page 422: Managing The Printer
Administrator Information > > Managing the Printer Setting the Control Panel Managing the Printer Checking Information for a Remote Printer You can check the following information of the operating printer from Status by using Web Config. ❏ Product Status Check the status, cloud service, product number, MAC address, etc. If you have registered information in Administrator Name/Contact Information on the Device Management tab, administrator information is displayed on the Status tab.
Page 423: Controlling The Panel Operation
Administrator Information > > Managing the Printer Controlling the Panel Operation ❏ Operation Timeout If you select ON, when you log in as the access control user or administrator, you are automatically logged out and go to the initial screen if there is no activity for a certain period of time. You can set between 10 seconds and 240 minutes by the second.
Page 424 Administrator Information > > Managing the Printer Controlling the Panel Operation You can set each user’s availability as necessary, such as registering or changing the contacts, displaying job history, etc. 1. Select Settings on the printer's control panel. 2. Select General Settings > System Administration > Security Settings > Restrictions. 3.
Page 425: Managing The Network Connection
Administrator Information > > Managing the Printer Managing the Network Connection Related Information “Operating Display and Function Setting Individually” on page 423 & “Settings Menu List” on page 364 & Managing the Network Connection You can check or configure the network connection. Checking or Configuring Basic Network Settings 1.
Page 426 Administrator Information > > Managing the Printer Managing the Network Connection Items Setting value and Description IP Address Enter the IP Address. Enter in the format xxx.xxx.xxx.xxx. Enter a number from 0 to 255 for xxx. Make sure that the IP Address is unique and does not conflict with any other device on the network.
Page 427 Administrator Information > > Managing the Printer Managing the Network Connection Items Setting value and Description IPv6 Setting You can specify whether or not to enable IPv6 Setting. IPv6 Privacy Extension You can specify whether or not to enable IPv6 Privacy Extension. IPv6 DHCP Server Setting You can specify whether or not to enable IPv6 DHCP Server Setting.
Page 428 Administrator Information > > Managing the Printer Managing the Network Connection Wi-Fi You can check the Wi-Fi or Wi-Fi Direct connection status. To display the Wi-Fi Direct status, click Wi-Fi Direct tab. Note: For models that support Wi-Fi, this item is displayed when the Wireless LAN Interface is installed. ❏...
Page 429: Configuring Email Notifications When Events Occur
Administrator Information > > Managing the Printer Configuring Email Notifications When Events Occur Configuring Wi-Fi Direct Settings You can check or configure the Wi-Fi Direct Settings. Note: For models that support Wi-Fi, this item is displayed when the Wireless LAN Interface is installed. 1.
Page 430 Administrator Information > > Managing the Printer Configuring Email Notifications When Events Occur To use this function, you need to set up the mail server before setting up notifications. Set up the email server on the network to which you want to send the email. 1.
Page 431: Power Saving Settings During Inactivity
Administrator Information > > Managing the Printer Power Saving Settings During Inactivity Related Information “Default Value of the Administrator Password” on page 19 & “Configuring a Mail Server” on page 66 & Items for Email Notification Items Settings and Explanation Ink supply unit(s) to be replaced Notice when the ink is expended.
Page 432: Setting The Sound
Select this setting to turn the printer off after a specified period of time when all ports including the LINE port are disconnected. This feature may not be available depending on your region. See the following website for the specified period of time. https://www.epson.eu/energy-consumption Note: You can also set up from the printer’s control panel.
Page 433: Backing Up And Importing Printer Settings
Administrator Information > > Managing the Printer Backing Up and Importing Printer Settings 3. Select in the following order. Device Management tab > Sound 4. Set up the following items as necessary. ❏ Normal Mode Set the sound when the printer is set to Normal Mode. ❏...
Page 434 Administrator Information > > Managing the Printer Backing Up and Importing Printer Settings 5. Enter a password to encrypt the exported file. You need the password to import the file. Leave this blank if you do not want to encrypt the file. 6.
Page 435: Updating The Firmware
While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.
Page 436 You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.
Page 437: Synchronizing The Date And Time With Time Server
Administrator Information > > Managing the Printer Clearing Internal Memory Data Synchronizing the Date and Time with Time Server When synchronizing with the time server (NTP server), you can synchronize the time of the printer and the computer on the network. The time server may be operated within the organization or published on the Internet. When using the CA certificate or Kerberos authentication, time-related trouble can be prevented by synchronizing with the time server.
Page 438: Managing Your Contacts
Administrator Information > > Managing the Printer Configuring Periodic Cleaning 3. Select in the following order. Device Management tab > Clear Internal Memory Data 4. Click Delete for PDL Font, Macro, and Working Area. Managing your Contacts You can make settings for viewing and searching the contact list. 1.
Page 439: Controlling The Power Supply To The Printer Using Web Config
Administrator Information > > Managing the Printer Restore Default Settings Related Information “Default Value of the Administrator Password” on page 19 & “Periodic Cleaning:” on page 394 & Controlling the Power Supply to the Printer Using Web Config You can turn off or restart the printer from a computer using Web Config even when the computer is located remotely away from the printer.
Page 440: Product Security Settings
4. Click Add for the number you want to register. Important: When using the printer with the authentication system of Epson or other companies, register the user name of the restriction setting in number 2 to number 10. Application software such as the authentication system uses number one, so that the user name is not displayed on the printer's control panel.
Page 441 Administrator Information > > Product Security Settings Restricting Available Features ❏ Select the check box to enable or disable each function. Select the function that you permit to use. 6. Click Apply. Return to the user setting list after a specific length of time. Check that the user name you registered on User Name is displayed and changed Add to Edit.
Page 442 Administrator Information > > Product Security Settings Restricting Available Features 3. Select in the following order. Product Security tab > Access Control Settings > User Settings 4. Click Edit for the number you want to delete. 5. Click Delete. Important: When clicking Delete, the user account will be deleted without a confirmation message.
Page 443: Restricting Usb Connections And Use Of External Memory
Administrator Information > > … Product Security Settings Restricting USB Connections and Use of External M Restricting USB Connections and Use of External Memory You can disable the interface that is used to connect the device to the printer. Make the restriction settings to restrict printing and scanning other than via network.
Page 444: Encrypting The Password
Administrator Information > > Product Security Settings Using the Audit Log Feature Related Information “Default Value of the Administrator Password” on page 19 & Encrypting the Password Password encryption allows you to encrypt confidential information (all passwords, certificate private keys) stored in the printer.
Page 445: Restricting File Operations From Pdl
Administrator Information > > … Product Security Settings Changing the Administrator Password Using Web 4. Change the settings as necessary. ❏ Audit log setting Select ON, and then click OK to enable this feature. Note: You can also set up from the printer’s control panel. Settings >...
Page 446: Enabling Program Verification On Start Up
Administrator Information > > Product Security Settings Enabling Program Verification on Start Up You can check the IP address of the printer from the following menu. Settings > General Settings > Network Settings > Network Status > Wired LAN/Wi-Fi Status 2.
Page 447: Configuring Domain Restrictions
Administrator Information > > Network Security Settings Controlling Using Protocols Configuring Domain Restrictions By applying restriction rules to domain names, you can reduce the risk of information leaks due to accidental transmissions. 1. Enter the printer's IP address into a browser to access Web Config. Enter the printer's IP address from a computer that is connected to the same network as the printer.
Page 448 Administrator Information > > Network Security Settings Controlling Using Protocols 3. Select in the following order. Network Security tab > Protocol 4. Configure each item. 5. Click Next. 6. Click OK. The settings are applied to the printer. Related Information “Default Value of the Administrator Password”...
Page 449 Administrator Information > > Network Security Settings Controlling Using Protocols Protocol Description SNMPv3 Settings You can specify whether or not to enable SNMPv3. This is used to set up encrypted devices, monitoring, etc. Related Information “Controlling Using Protocols” on page 447 &...
Page 450 Administrator Information > > Network Security Settings Controlling Using Protocols Items Setting value and Description Device Name Displays the WSD device name. Location Displays the WSD location name. LLTD Settings Items Setting value and Description Enable LLTD Select this to enable LLTD. The printer is displayed in the Windows network map.
Page 451 Enter 0 to 32 ASCII (0x20 to 0x7E) characters. Community Name (Read/Write) Enter 0 to 32 ASCII (0x20 to 0x7E) characters. Allow access from Epson tools Set whether or not to allow information to be written by Ep- son tools such a Epson Device Admin. SNMPv3 Settings...
Page 452: Using A Digital Certificate
Administrator Information > > Network Security Settings Using a Digital Certificate Items Setting value and Description Enable SNMPv3 SNMPv3 is enabled when the box is checked. User Name Enter between 1 and 32 characters using 1 byte characters. Authentication Settings Algorithm Select an algorithm for an authentication for SNMPv3.
Page 453 Administrator Information > > Network Security Settings Using a Digital Certificate ❏ CA Certificate This is a certificate that is in chain of the CA-signed Certificate, also called the intermediate CA certificate. It is used by the web browser to validate the path of the printer's certificate when accessing the server of the other party or Web Config.
Page 454 Administrator Information > > Network Security Settings Using a Digital Certificate 5. Enter a value for each item. Note: Available key length and abbreviations vary by a certificate authority. Create a request according to rules of each certificate authority. 6. Click OK. A completion message is displayed.
Page 455 Administrator Information > > Network Security Settings Using a Digital Certificate Related Information “Obtaining a CA-signed Certificate” on page 453 & Importing a CA-signed Certificate Import the obtained CA-signed Certificate to the printer. Important: ❏ Make sure that the printer’s date and time is set correctly. Certificate may be invalid. ❏...
Page 456 Administrator Information > > Network Security Settings Using a Digital Certificate Note: Click Confirm to verify the certificate information. Related Information “Default Value of the Administrator Password” on page 19 & “Deleting a CA-signed Certificate” on page 456 & CA-signed Certificate Importing Setting Items Items Settings and Explanation Server Certificate or Client Certificate...
Page 457 Administrator Information > > Network Security Settings Using a Digital Certificate 4. Select one of the following. ❏ SSL/TLS > Certificate ❏ IPsec/IP Filtering > Client Certificate ❏ IEEE802.1X > Client Certificate 5. Click Delete. 6. Confirm that you want to delete the certificate in the message displayed. Related Information “Default Value of the Administrator Password”...
Page 458 Administrator Information > > Network Security Settings Using a Digital Certificate Related Information “Default Value of the Administrator Password” on page 19 & Configuring a CA Certificate When you set the CA Certificate, you can validate the path to the CA certificate of the server that the printer accesses.
Page 459: Ssl/Tls Communication With The Printer
Administrator Information > > Network Security Settings SSL/TLS Communication with the Printer 3. Select in the following order. Network Security tab > CA Certificate 4. Click Delete next to the CA Certificate that you want to delete. 5. Confirm that you want to delete the certificate in the message displayed. 6.
Page 460 Administrator Information > > Network Security Settings SSL/TLS Communication with the Printer 5. Click Next. A confirmation message is displayed. 6. Click OK. The printer is updated. Related Information “Default Value of the Administrator Password” on page 19 & Configuring a Server Certificate for the Printer 1.
Page 461: Encrypted Communication Using Ipsec/Ip Filtering
Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering Encrypted Communication Using IPsec/IP Filtering About IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of the filtering, you can configure the printer to accept or block specified clients and specified data. Additionally, you can improve security level by using an IPsec.
Page 462 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Access Control Configure a control method for traffic of IP packets. Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through. Refuse Access Select this to refuse configured IP packets to pass through.
Page 463 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the printer is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
Page 464 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.
Page 465 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
Page 466 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering 7. Click OK. The printer is updated. Related Information “Default Value of the Administrator Password” on page 19 & Group Policy Setting Items Items Settings and Explanation Enable this Group Policy You can enable or disable a group policy.
Page 467 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Transport Protocol If you select Port Number for Method of Choosing Port, you need to configure an encapsulation mode. Items Settings and Explanation Any Protocol Select this to control all protocol types. Select this to control data for unicast.
Page 468 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
Page 469 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the printer on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the printer on the Internet-capable network such as IPsec-VPN, select this option.
Page 470 Admin, a printer driver and the a scanner driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin, the Epson printer driver and the Epson scanner driver Any port Forwarding LPR data RAW (Port9100) 9100...
Page 471 HTTP(S) server (forwarding data of Web Config and WSD) HTTPS (Local) Any port HTTP (Remote) Any port HTTP(S) client (communicating between Epson Connect, firmware HTTPS (Remote) Any port updating and root certificate updating) Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only.
Page 472 Administrator Information > > Network Security Settings Encrypted Communication Using IPsec/IP Filtering Group Policy: Do not configure. Receiving printing data and printer settings This example allows communications of printing data and printer configuration from specified services. Default Policy: ❏ IPsec/IP Filtering: Enable ❏...
Page 473: Connecting The Printer To An Ieee802.1X Network
Administrator Information > > Network Security Settings Connecting the Printer to an IEEE802.1X Network 3. Select in the following order. Network Security tab > IPsec/IP Filtering > Client Certificate 4. Import the certificate in Client Certificate. If you have already imported a certificate published by a Certification Authority, you can copy the certificate and use it in IPsec/IP Filtering.
Page 474 Administrator Information > > Network Security Settings Connecting the Printer to an IEEE802.1X Network IEEE802.1X Network Setting Items Items Settings and Explanation IEEE802.1X (Wired LAN) You can enable or disable settings of the page (IEEE802.1X > Basic) for IEEE802.1X (Wired LAN).
Page 475 Administrator Information > > Network Security Settings Connecting the Printer to an IEEE802.1X Network Configuring a Certificate for IEEE802.1X Configure the Client Certificate for IEEE802.1X. When you set it, you can use EAP-TLS and PEAP-TLS as an authentication method of IEEE802.1x. If you want to configure the certification authority certificate, go to CA Certificate.
Page 476: Network Security Issues
Administrator Information > > Network Security Settings Network Security Issues Status ID IEEE802.1X Status Server Certificate Error Authentication has failed since there are the following errors in the server certificate. ❏ The server certificate is out of date. ❏ The chain of the server certificate is incorrect. CA Certificate Error Authentication has failed since there are the following errors in a CA certificate.
Page 477 Administrator Information > > Network Security Settings Network Security Issues Problems Using Network Security Features Forgot a Pre–shared Key Re-configure a pre-shared key. To change the key, access Web Config and select the Network Security tab > IPsec/IP Filtering > Basic > Default Policy or Group Policy.
Page 478 Administrator Information > > Network Security Settings Network Security Issues If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP address registered for the printer's Web Config (Network Security tab > IPsec/IP Filtering > Basic > Group Policy >...
Page 479 Administrator Information > > Network Security Settings Network Security Issues Cannot Access the Printer after Configuring IEEE802.1X The settings of IEEE802.1X are incorrect. Disable IEEE802.1X and Wi-Fi from the printer’s control panel. Connect the printer and a computer, and then configure IEEE802.1X again.
Page 480 Administrator Information > > Network Security Settings Network Security Issues Related Information “Updating a Self-signed Certificate” on page 457 & Cannot Create a CSR The Common Name has not been entered. The Common Name must be entered. Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province.
Page 481 Administrator Information > > Network Security Settings Network Security Issues Messages Cause/What to do Invalid password. Cause: The password set for CA certificate and entered password do not match. What to do: Enter the correct password. Invalid file. Cause: You are not importing a certificate file in X509 format. What to do: Make sure that you are selecting the correct certificate sent by a trusted certificate authority.
Page 482: Using Epson Open Platform
“Importing a CA-signed Certificate” on page 455 & “Deleting a CA-signed Certificate” on page 456 & Using Epson Open Platform Epson Open Platform Overview Epson Open Platform is a platform to use Epson printers with the function provided by the server of the authentication system.
Page 483: Configuring Epson Open Platform
You can acquire the logs of each device and user in cooperation with the server, and configure restrictions on the device and functions that can be used for each user and group. It can be used with Epson Print Admin (Epson Authentication System) or a third-party authentication system.
Page 484: Epson Remote Services Information
❏ Web Config A product key has been entered in the Epson Open Platform tab > Product Key or License Key > Product Key or License Key, and the Epson Open Platform tab > Authentication System is displayed on the left of the menu tree.
Page 485: Where To Get Help
Contacting Epson Support........
Page 486: Technical Support Web Site
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 487: Help For Users In Taiwan
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 488: Help For Users In New Zealand
Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 489: Help For Users In Vietnam
Where to Get Help > > Contacting Epson Support Help for Users in Indonesia World Wide Web http://www.epson.co.th Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Call Centre Phone: 66-2460-9699 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏...
Page 490: Help For Users In Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Page 491: Help For Users In The Philippines
+91 96400 00333 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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