Epson WF-C5290 Series User Manual
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Epson WF-C5290 Series User Manual

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User's Guide
NPD5812-00 EN

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Summary of Contents for Epson WF-C5290 Series

  • Page 1 User's Guide NPD5812-00 EN...

  • Page 2: Table Of Contents

    Introduction to the Manuals....5 Menu Options for Epson Open Platform Using the Manual to Search for Information..5 Information.
  • Page 3 Application for Configuring Printer Operations Using Epson iPrint..... . . 74 (Web Config)......92 Using Epson Print Enabler.
  • Page 4 Technical Support Web Site....140 Contacting Epson Support....140 Printer Does Not Print While Using PostScript Printer Driver.

  • Page 5: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.
  • Page 6 User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.

  • Page 7: Marks And Symbols

    User's Guide About This Manual Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections.
  • Page 8 User's Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, "Mac OS"...

  • Page 9: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 10: Printer Advisories And Warnings

    User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏...

  • Page 11: Advisories And Warnings For Using The Printer

    User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏...
  • Page 12 User's Guide Important Instructions Settings > General Settings > System Administration > Restore Default Settings > All Settings...

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Control panel Operates the printer. You can change the angle of the control panel. Paper cassette 1 or Paper cassette (C1) Loads paper. Paper cassette 2 (C2) Optional paper cassette unit. Loads paper.
  • Page 14 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Rear paper feed (B) Loads paper.
  • Page 15 User's Guide Printer Basics Printer cover (J) Open when removing jammed paper inside the printer. Print head Fires ink. Ink supply unit tray Sets an ink supply unit. Front cover (A) Open when replacing ink supply units. Front cover lock Locks the front cover.

  • Page 16: Control Panel

    User's Guide Printer Basics LAN port Connects a LAN cable. USB port Connects a USB cable. Service USB port USB port for future use. Do not remove the sticker. AC inlet Connects the power cord. Rear Cover (D) Open when removing jammed paper. Rear Cover (E) Open when removing jammed paper.

  • Page 17: Basic Screen Configuration

    User's Guide Printer Basics Basic Screen Configuration Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access each setting menu. This action bar is displayed on the home screen only. Displays each mode.

  • Page 18: Basic Operations

    User's Guide Printer Basics Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.

  • Page 19: Entering Characters

    User's Guide Printer Basics u d l r To enter the value, name, address, and so on, move the focus to the input field using the buttons, and then press the OK button to display the on-screen keyboard. Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.

  • Page 20: Viewing Animations

    User's Guide Printer Basics Enters a space. Enters character. Deletes a character to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select on the home screen: Displays the help screen. Select How To and then select the items that you want to view.

  • Page 21: Preparing The Printer

    Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver. Media Name Size Loading Capacity (Sheets) 2-Sided Print-...
  • Page 22 Preparing the Printer Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
  • Page 23 User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper Feed Plain paper, Copy *1*2 Letter , A4, Ex- Auto, Manual Up to the line indicated by the paper ecutive , B5, A5, symbol on the edge guide.
  • Page 24 User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper Feed Thick paper *1*4 Letter , A4, Ex- Auto, Manual ecutive , B5, A5, (91 to 160 g/m2) SP1 (210×270 mm), 16K (195×270 mm) Legal, 8.5×13 in,...

  • Page 25: Paper Handling Precautions

    User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Print- Paper Cassette Paper Cassette Rear Paper Feed Thick paper Legal, 8.5×13 in, – – Manual Letter , A4, Ex- (161 to 256 g/m2) ecutive , B5, A5, Half letter , A6, B6, SP1 (210×270...

  • Page 26: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
  • Page 27 User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.

  • Page 28: Loading Paper In The Rear Paper Feed

    User's Guide Preparing the Printer Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the symbol inside the edge guide. For thick paper, do not load above the line indicated by the symbol inside the edge guide.
  • Page 29 User's Guide Preparing the Printer 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.

  • Page 30: Loading Envelopes And Precautions

    User's Guide Preparing the Printer 4. Slide the edge guides to the edges of the paper. 5. On the control panel, set the size and type of the paper you loaded in the rear paper feed. Note: You can also display the paper size and paper type settings screen by pressing the button on the control panel.

  • Page 31: Loading Long Papers

    User's Guide Preparing the Printer Load envelopes in the paper cassettewith the flap facing up, and then slide the edge guides to the edges of the envelopes. ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading.

  • Page 32: List Of Paper Type

    List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver PostScript Printer Epson Universal Printer Driver Driver Epson Bright White Plain paper plain papers Plain...
  • Page 33 User's Guide Preparing the Printer You cannot change settings that have been locked by your administrator. LCD Brightness: Adjust the brightness of the LCD screen. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations.

  • Page 34: Printer Settings

    User's Guide Preparing the Printer Related Information “Saving Power” on page 42 & “Entering Characters” on page 19 & Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources.
  • Page 35 User's Guide Preparing the Printer Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back margin of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing.
  • Page 36 User's Guide Preparing the Printer PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default font source. The available number varies depending on the settings you made.

  • Page 37: Network Settings

    User's Guide Preparing the Printer ❏ Binary Select On when printing data that contains binary images. The application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled. ❏...

  • Page 38: Web Service Settings

    Select the menus on the control panel as described below. Settings > General Settings > Web Service Settings You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect.

  • Page 39: Menu Options For Print Counter

    User's Guide Preparing the Printer You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings. ❏ Suspend/Resume ❏ Unregister For details, see the following web site. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Google Cloud Print Services:...

  • Page 40: Menu Options For Maintenance

    User's Guide Preparing the Printer Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Print Quality Adjustment: Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality.

  • Page 41: Menu Options For Language

    Select the menus on the control panel as described below. Settings > Authentication Device Status Displays the status of the authentication device. Menu Options for Epson Open Platform Information Select the menus on the control panel as described below. Settings > Epson Open Platform Information...

  • Page 42: Saving Power

    User's Guide Preparing the Printer Displays the status of the Epson Open Platform. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.

  • Page 43: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
  • Page 44 User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5.

  • Page 45: Printing On 2-Sides

    “Available Paper and Capacities” on page 21 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 46: Printing Several Pages On One Sheet

    User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 43 & “Main Tab” on page 60 &...

  • Page 47: Printing And Stacking In Page Order (Reverse Order Printing)

    User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information “Printing Basics”...

  • Page 48: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Related Information “Printing Basics” on page 43 & “More Options Tab” on page 61 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.
  • Page 49 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 50 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 51 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 52 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 53 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 54: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 55: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 43 & “More Options Tab” on page 61 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 56: Printing Password-Protected Files

    User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Settings on the home screen of the printer's control panel, and then select Confidential Job.

  • Page 57: Printing Using The Color Universal Print Feature

    User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.

  • Page 58: Adjusting The Print Color

    User's Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.

  • Page 59: Printing Clear Bar Codes

    User's Guide Printing “More Options Tab” on page 61 & Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions.

  • Page 60: Main Tab

    User's Guide Printing Note: Menus vary depending on the option you selected. Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs.

  • Page 61: Maintenance Tab

    Job Arranger Lite Opens the Job Arranger Lite window. You can save and edit data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.

  • Page 62: Printing From The Postscript Printer Driver On Windows

    Changes the language to be used on the printer driver window. To apply the settings, close the printer driver, and then open it again. Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet. Technical Support Allows you to access the Epson technical support website.

  • Page 63: Menu Options For The Postscript Printer Driver

    User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click OK to close the printer driver for details. 7. Click Print. Related Information “Available Paper and Capacities” on page 21 &...

  • Page 64: Canceling Printing

    User's Guide Printing Access Control Settings Tab Printer usage may have been restricted by the administrator. Printing is available after registering your account to the printer driver. Contact the administrator for details on your user account. Access Control Settings User Registration Allows you to enter a user name and password.

  • Page 65: Printing From The Printer Driver On Mac Os

    3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 66: Printing On 2-Sides

    User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information “Available Paper and Capacities” on page 21 & “Loading Paper in the Paper Cassette” on page 26 &...

  • Page 67: Printing Several Pages On One Sheet

    User's Guide Printing Related Information “Printing Basics” on page 65 & “Menu Options for Two-sided Printing Settings” on page 71 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu.

  • Page 68: Printing A Reduced Or Enlarged Document

    User's Guide Printing Print Settings Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting. Related Information “Printing Basics” on page 65 & “Menu Options for Paper Handling” on page 70 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 69: Adjusting The Print Color

    These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.
  • Page 70 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 71: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts an image to print as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually. In Advanced Settings, you can select detailed settings. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

  • Page 72: Mac Os

    User's Guide Printing Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded.

  • Page 73: Menu Options For The Postscript Printer Driver

    User's Guide Printing Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet.

  • Page 74: Canceling Printing

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same...
  • Page 75 User's Guide Printing wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service. Related Information “Printing Using a Network Service” on page 100 &...
  • Page 76 Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
  • Page 77 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.

  • Page 78: Using Epson Print Enabler

    You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.

  • Page 79: Using Airprint

    1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.

  • Page 80: Replacing Ink Supply Units And Other Consumables

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Checking the Status of the Remaining Ink and the Maintenance Box - Mac OS 1.

  • Page 81: Ink Supply Unit Codes

    The following are the codes for genuine Epson ink supply units. Note: ❏ Ink supply unit codes may vary by location. For the correct codes in your area, contact Epson support. ❏ Not all ink supply units are available in all regions.
  • Page 82 User's Guide Replacing Ink Supply Units and Other Consumables ❏ Epson recommends using the ink supply unit before the date printed on the package. ❏ For best results, store ink supply unit packages with their bottom down. ❏ After bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at least 12 hours before using it.

  • Page 83: Replacing Ink Supply Units

    & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T6716 Maintenance Box Handling Precautions Read the following instructions and Important Safety Instructions (paper manual) before replacing the maintenance box.

  • Page 84: Temporarily Printing With Black Ink

    Because this feature is only available for approximately five days, replace the expended ink supply unit as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 85: Temporarily Printing With Black Ink - Windows

    User's Guide Replacing Ink Supply Units and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2.

  • Page 86: Temporarily Printing With Black Ink - Mac Os

    You can continue printing while preparing a replacement black ink supply unit. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
  • Page 87 Replacing Ink Supply Units and Other Consumables Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 88: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 89: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information “Loading Paper in the Paper Cassette” on page 26 & Checking and Cleaning the Print Head - Windows 1.
  • Page 90 User's Guide Maintaining the Printer 2. Select Maintenance on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 3. Select Print Head Alignment. 4.

  • Page 91: Cleaning The Paper Path For Ink Smears

    User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1.

  • Page 92: Network Service And Software Information

    User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.

  • Page 93: Running Web Config On Windows

    User's Guide Network Service and Software Information IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 74 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 94: Software Update Tools (Software Updater)

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 95: Installing A Postscript Printer Driver

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (Software Updater)” on page 94 &...
  • Page 96 2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...

  • Page 97: Installing A Postscript Printer Driver Using Network Interface - Windows

    2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...

  • Page 98: Installing A Postscript Printer Driver - Mac Os

    Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver.

  • Page 99: Uninstalling Applications

    User's Guide Network Service and Software Information 1. Download the executable file of the driver from the Epson support website. http://www.epson.eu/Support (Europe only) http://support.epson.net/ 2. Double-click the executable file. 3. Follow the on-screen instructions for the rest of the installation.

  • Page 100: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 101 This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...

  • Page 102: Solving Problems

    Turn the power off and on again, and then reinsert the paper cassette. If print from another cassette. the error message is still displayed, contact Epson support or an authorised Epson service provider to request repairs. You need to replace Ink Supply Unit(s).

  • Page 103: Checking The Printer Status - Windows

    2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 104: Paper Does Not Feed Correctly

    User's Guide Solving Problems Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. Important: Remove the jammed paper carefully.

  • Page 105: Several Sheets Of Paper Are Fed At A Time

    User's Guide Solving Problems Related Information “Loading Paper in the Paper Cassette” on page 26 & “Loading Paper in the Rear Paper Feed” on page 28 & Several Sheets of Paper are Fed at a Time When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.

  • Page 106: Lcd Screen Gets Dark

    User's Guide Solving Problems Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Operate from the Control Panel When the user feature restriction is enabled, a user ID and password are required to print.

  • Page 107: Checking The Software And Data

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 108 User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 109: Checking The Printer Status From The Computer (Windows)

    Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 110: Cannot Print From An Iphone Or Ipad

    User's Guide Solving Problems ❏ Make sure the printer status is not Pause. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume (or Resume Printer). Cannot Print from an iPhone or iPad ❏...

  • Page 111: Printout Is Scuffed Or Color Is Missing

    User's Guide Solving Problems ❏ This pattern allows you to perform alignment if vertical ruled lines appear misaligned. Find and select the number for the pattern that has the least misaligned vertical line. ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern.

  • Page 112: Colored Banding Appears At Intervals Of Approximately 3.3 Cm

    User's Guide Solving Problems The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Checking and Cleaning the Print Head” on page 88 &...

  • Page 113: Print Quality Is Poor

    Checking the ink supply unit ❏ Try to use genuine Epson ink supply units. This product is designed to adjust colors based on the use of genuine Epson ink supply units. The use of non-genuine ink supply units may cause print quality to decline.

  • Page 114: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems Related Information “Adjusting the Print Quality” on page 110 & “Available Paper and Capacities” on page 21 & “List of Paper Type” on page 32 & “Paper Handling Precautions” on page 25 & Paper Is Smeared or Scuffed ❏...

  • Page 115: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems “Cleaning the Paper Path for Ink Smears” on page 91 & Paper is Smeared During Automatic 2-Sided Printing When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer.

  • Page 116: The Printed Image Is Inverted

    User's Guide Solving Problems ❏ If there are any paused print jobs, printed characters may be corrupted. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏...

  • Page 117: Other Printing Problems

    User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.

  • Page 118: Postscript Printer Driver Problems

    User's Guide Solving Problems PostScript Printer Driver Problems Note: The menu items and text on the printer driver vary depending on your computer's environment. Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏...

  • Page 119: Operation Sounds Are Loud

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 140 &...

  • Page 120: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 800 Color ink nozzles: 800 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb)

  • Page 121: Interface Specifications

    IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...

  • Page 122: Ethernet Specifications

    User's Guide Appendix Frequency Range 2.4 GHz Maximum Radio-Frequency 19.8 dBm (EIRP) Power Transmitted Coordination Modes *3*4 Infrastructure, Wi-Fi Direct (Simple AP) Wireless Securities WEP (64/128bit), WPA2-PSK (AES) , WPA2-Enterprise Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. IEEE802.11n is only available for the HT20.

  • Page 123: Supported Third Party Services

    User's Guide Appendix Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Google Cloud Print Dimensions Only the printer Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth : 535 mm (21.1 in.) ❏...

  • Page 124: Electrical Specifications

    Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 125: System Requirements

    User's Guide Appendix System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64- bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2 or later/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/ Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 SP2 or later ❏...

  • Page 126: Available Fonts For Pcl (Urw)

    User's Guide Appendix Font Name Family HP Equivalent URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook Nimbus Roman Medium, Bold, Italic, Bold Italic Times URW Chancery Medium Italic ITC Zapf Chancery Italic Symbol Symbol...
  • Page 127 User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 Palladio Roman, Bold, Italic, Bold Italic Palatino URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde Gothic URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook...

  • Page 128: List Of Symbol Sets

    User's Guide Appendix List of Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. When you are considering which font to use, you should also consider which symbol set to combine with the font. Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer's settings.
  • Page 129 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ ✓ ✓ Math-8 ✓ ✓ ✓ ✓ Roman-8 ✓ ✓ ✓ WiE.Europe ✓ ✓ ✓ Pc1004 ✓ ✓ ✓ ✓ 8859-15ISO ✓ ✓ ✓ PcTk437 ✓ ✓ ✓ Windows ✓...

  • Page 130: Installing The Optional Units

    User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ Hebrew7 ✓ ✓ 8859-8 ISO ✓ ✓ Hebrew8 ✓ ✓ Pc862Heb ✓ ✓ PC-862, Hebrew ✓ Arabic8 ✓ HPWARA ✓ Pc864Ara ✓ Symbol ✓ Wingdings 579L ✓ ZapfDigbats ✓ OCR A ✓...

  • Page 131: Installing The Optional Paper Cassette Units

    User's Guide Appendix Installing the Optional Paper Cassette Units Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏...
  • Page 132 User's Guide Appendix 6. Place the sticker indicating the cassette number. 7. Reconnect the power cord and any other cables, and then plug in the printer. 8. Turn on the printer by pressing the button. 9. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setting screen.

  • Page 133: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause...

  • Page 134: German Blue Angel

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 135: Transporting The Printer

    User's Guide Appendix Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏...
  • Page 136 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink supply units installed. Removing the ink supply units can dry out the print head and may prevent the printer from printing.
  • Page 137 User's Guide Appendix 7. Close the printer cover. 8. Uninstall the optional paper cassette if it is installed.

  • Page 138: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 139: Trademarks

    User's Guide Appendix Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 140: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 141: Help For Users In Europe

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
  • Page 142 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 143: Help For Users In Singapore

    User's Guide Appendix Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.

  • Page 144: Help For Users In Indonesia

    Epson Hotline Phone: +62-1500-766 Fax: +62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS JAKARTA Ruko Mall Mangga Dua No.

  • Page 145: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

  • Page 146: Help For Users In Malaysia

    Fax: 603-5628 8388/603-5621 2088 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 147 User's Guide Appendix Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663...

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