Epson WF-C5890 Series User Manual page 58

Preparing the Printer and Making Initial Settings
Devices cannot receive signals from the wireless router because they are too far apart.
Try the following if you can move the device within the setup environment.
After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless
router, and then turn it back on.
When changing the wireless router, the settings do not match the new router.
Make the connection settings again so that they match the new wireless router.
Related Information
"Connecting to the Network from the Control Panel" on page 51
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The SSIDs connected from the computer or smart device and computer are different.
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and
devices are connected to different SSIDs, you cannot connect to the wireless router.
Connect the computer or smart device to the same SSID as the printer.
❏ Check the SSID that the printer is connected to by printing out the network connection check report.
❏ On all of the computers and smart devices you want to connect to the printer, check the name of the Wi-Fi or
network you are connected to.
❏ If the printer and your computer or smart device are connected to different networks, reconnect the device to
the SSID that the printer is connected to.
A privacy separator on the wireless router is available.
Most wireless routers have a separator function that blocks communication between devices within the same SSID.
If you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the separator function on the wireless router. See the manual provided with the wireless
router for details.
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Creating a Network Connection and Making S
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