Problems When Sending Faxes - Konica Minolta PagePro 1390 MF User Manual

Problems When Sending Faxes

If the fax cannot be sent correctly, refer to the following table, and then per-
form the indicated operation. If the fax still cannot be sent correctly, even after
performing the described operations, contact your technical representative.
For details on the error messages, refer to "Error Messages on the
Display" on page 68. For details on troubleshooting procedures for
document misfeeds, paper misfeeds, poor print quality, or empty toner,
refer to the Printer/Copier/Scanner User's Guide.
Symptom
The document is not
scanned.
The document is
scanned at an angle.
The fax received by the
recipient is blurry.
The fax received by the
recipient is blank.
66
Cause
The document is too
thick, too thin or too
small.
The document guides
are not adjusted to the
width of the document.
The document is incor-
rectly positioned.
The flatbed glass is dirty. Clean the flatbed glass.
The text in the document
is written too faint.
There may be a problem
with the telephone con-
nection or with the recip-
ient's fax machine.
The document was sent
with the front side facing
down (when the ADF is
used).
Problems When Sending Faxes
Solution
Use the flatbed glass to
send the fax.
Slide the document
guides to fit the width of
the document.
Position the document
correctly.
Adjust the brightness
and the resolution
Make a copy to check
that this machine is
operating correctly, and
then, if the copy was
printed correctly, try
sending the fax again.
Load the document to be
faxed facing up.