Ricoh IM CW2200 User Manual page 233

Message
"Insufficient memory.
Reduce the scanning
area."
"Invalid Winsock version.
Please use version 1.1 or
higher."
"Scanner is not available.
Check the scanner
connection status."
"Scanner is not available
on the specified device."
Cause
The memory allocated
for the scanner function
is insufficient.
Winsock is corrupted.
An access mask is
specified.
The power of the
machine is not turned
on, or the machine is not
connected to the
network correctly.
The firewall function is
enabled on the
computer.
The IP address of the
machine could not be
resolved from the host
name.
The IPv6 address could
not be obtained when
only IPv6 is enabled on
the machine.
The TWAIN scanner
function is disabled on
the machine.
When a Message Appears While Using the Scanner Function
Solution and reference
• Reduce the scan size or resolution. You
may be able to resolve the error also by
reducing the brightness value when
Duotone (black and white) or a high
resolution is specified.
• Specify [No Compression] on [Details]
[Compression] in the TWAIN driver.
Restore Winsock on the computer.
Consult your administrator.
Check that the machine is turned on, and
connected to the network correctly.
Configure the firewall function of the computer
to allow communication of the application
used, or disable the firewall function.
Check that the host name of the machine is
configured in Network Connection Tool that is
installed with the TWAIN driver.
See "Installing the TWAIN Driver", User Guide
(Full Version).
Log in to Web Image Monitor in the
administrator mode, and select [Active] in
[IPv4] "LLMNR" under [Device
Management] [Configuration]
"Network".
The TWAIN scanner function cannot be used.
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