Install A Device Driver; Configure The Management Host For Serial Communication; Table 7 Supported Terminal Emulator Applications; Table 8 Terminal Emulator Serial Port Hex Codes - Seagate Exos X 4006 Series Hardware Installation And Maintenance Manual

All setup and configuration tasks identified in this section assume you have a direct connection between the management
host and the controller using the supplied or a tested, good serial cable. The connection you establish is an out-of-band
connection, since it does not use a data path to transfer information between the controller and the management host.
The host computer or server can be either Linux- or Windows-based. Certain operating systems require a special mode of
operation or the installation of a device driver.

Install a device driver

Some operating systems, such as a Windows OS that predates Windows 10/Server 2016, require download and installation of a
device driver before the OS recognizes the USB device and can connect to a controller module.
To install a device driver:
1. Navigate to https://www.seagate.com/support/systems/general-support/
2. Download the zip file to the management computer.
3. Unzip the file, then run Setup.exe.
4. Follow all install instruction dialogs, selecting the prompts to run, accept, and install the device driver.
5. After successful completion of the install, close the dialog.
6. (Optional) Reset the management computer if required to complete installation and recognize the device driver.

Configure the management host for serial communication

After you successfully connect the supplied serial cable to the controller module (CM), the management host should detect a
new USB device. The next step is to establish communication between the management host and the CM.
Once you successfully install and run a supported terminal emulator, the controller presents a single serial port that uses the
related USB vendor identification (ID) and product ID hex codes.

Table 7 Supported terminal emulator applications

Operating system
Microsoft Windows (all versions) HyperTerminal, TeraTerm, PuTTY
Linux (all versions)

Table 8 Terminal emulator serial port hex codes

USB vendor identification code type
USB vendor identification code
USB product identification code
Configure Linux for serial communication
If you do not have a terminal emulator, such as Minicom, you must obtain one prior to completion of this task.
IMPORTANT While a Linux system may not require installation of a device driver, it might require USB parameters as
you load the device driver to enable controller recognition.
modprobe usbserial vendor=0x210c product=0xa4a7 use_acm=1
You may also choose to incorporate the same information into the /etc/modules.conf file.
Supported application
Minicom
Hex code
0x210C
0xA4A7
and locate the device driver for download.
Chapter 8 Storage enclosure management
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