Chapter 8 Appendix; Troubleshooting - Bosch VideoJet 8008 Installation And Operating Manual

VideoJet 8008 | Installation and Operating Manual
Appendix

Troubleshooting

If you cannot resolve a fault, please contactyour supplier or system integrator or
go direct to Bosch Security Systems Customer Service.
The version numbers of the internal processors can be viewed on a special
page. Please note this information before contacting Customer Service.
– In the address bar of your browser, after the unit IP address enter
/version.htm (for example 192.168.0.80/version.htm).
– Write down the information or print out the page.
The following table is intended to help you identify the causes of malfunctions
and correct them where possible.
Malfunction
No connection
between the unit and
terminal program.
No image
transmission to
remote location.
Bosch Security Systems | 2005-06 | V2.0
Possible causes
Incorrect cable connections. Check all cables, plugs, contacts
The computer's serial
interface is not connected.
Interface parameters do not
match.
Defective camera.
Faulty cable connections.
Solution
and connections.
Check the other serial interfaces.
Select a different interface if
necessary and make sure that the
computer's interface parameters
match those of the unit. If
necessary try the following
standard parameters: 19,200 baud,
8 data bits, no parity, 1 stop bit.
Then disconnect the unit from the
mains and reconnect it again after
a few seconds.
Connect a local monitor to the
camera and check the camera
function.
Check all cables, plugs, contacts
and connections.
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8
Appendix