Faq - Canon imageRUNNER ADVANCE C3330 Series Service Manual

4. When the above-shown setting values are enabled, [Service Browser] is displayed in the Service Mode screen.
NOTE:
Generally, once service browsing is enabled, to stop the service browsing, execute BRWS-ACT again, turn OFF and then ON the
main power of this machine.
■ Initializing E-RDS settings
It is possible to clear the FLASH data of E-RDS and change the E-RDS setting back to the default value.
● Initialization procedure
1. Start Service Mode at Level 1.
2. Select COPIER > Function > CLEAR > ERDS-DAT and then touch [OK].
● Setting values and data to be initialized
The following E-RDS settings, internal data, and Alarm filtering information are initialized.
• COPIER > Function > INSTALL > E-RDS
• COPIER > Function > INSTALL > RGW-ADR
• COPIER > Function > INSTALL > RGW-PORT
• COPIER > Function > INSTALL > COM-LOG
CAUTION:
In case of replacing the CA certificate file, even if initialization of E-RDS is executed, the status is not returned to the factory
default.
When installing the certificate file other than the factory default CA certificate file, it is required to delete the certificate file
after E-RDS initialization and install the factory default CA certificate file.
For detailed procedures, see

FAQ

No.1
Q: In what case does a communication test with UGW fail?
A: The following cases can be considered in the becoming "NG!" case.
• Name resolution was failed due to an incorrect host name or DNS server has been halted.
• Network cable is blocked off.
• Proxy server settings is not correct.
No.2
Q: When does E-RDS send counter information to UGW? How many data is sent?
A: The schedule of data transmitting, the start time are determined by settings in the UGW side. The send time cannot be specified
on the E-RDS side. Data is sent once every 16 hours.
The data size of counter information is approx. 285 KB.
""Steps to E-RDS settings" on page 188 - step 3.".
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2. Technology