Enterasys Matrix E1 1G587-09 Installation Manual page 70

Troubleshooting Checklist
Table 4-2 Troubleshooting Checklist (Continued)
Problem
No local
management
startup screen.
Cannot navigate
beyond startup
screen.
Cannot contact
the device
through in-band
management.
4-4 Troubleshooting
Possible Cause
Incorrect terminal setup.
Improper console cable
pinouts.
Corrupt firmware image, or
hardware fault.
Improper Community
Names Table.
IP address not assigned.
Port is disabled.
No link to device.
Recommended Action
Refer to the Matrix E1 Series (1G58x-09 and
1H582-xx) Configuration Guide for proper
setup procedures.
Refer to Appendix A
pinouts.
If possible, attempt to download the image to
the device again. Refer to
instructions to clear NVRAM.
Refer to the Matrix E1 Series (1G58x-09 and
1H582-xx) Configuration Guide for the
Community Names Table setup.
If the Community Names have been
forgotten, refer to Section B.3
instructions on how to set the mode switch to
reset the Community Names to their default
values.
Refer to the Matrix E1 Series (1G58x-09 and
1H582-xx) Configuration Guide for the IP
address assignment procedure.
Enable port. Refer to the Matrix E1 Series
(1G58x-09 and 1H582-xx) Configuration
Guide for instructions to enable/disable ports.
Verify that all network connections between
the network management station and the
device are valid and operating.
If the problem continues, contact Enterasys
Networks for technical support.
for proper Console port
Section B.3 for
for