Scanning Problems - Lexmark XC8163 User Manual

Troubleshooting
Poor fax print quality
Action
Step 1
Make sure that there are no print quality defects.
a
From the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages.
b
Correct any print quality defects. For more information, see
"Print quality is poor" on page
Is the fax print quality satisfactory?
Step 2
Decrease the incoming fax transmission speed.
a
From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
b
In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?

Scanning problems

Cannot scan from a computer
Action
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
Step 2
a
Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b
Resend the scan job.
Can you send the scan job?
243.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
266
customer
customer