Lexmark XC8163 User Manual page 240

Troubleshooting
Action
Step 6
a
Make sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.
b
Print the document.
Is the printer printing slow?
Step 7
Remove held jobs.
Is the printer printing slow?
Step 8
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
for the printer" on page
b
Print the document.
Is the printer printing slow?
Print jobs do not print
Action
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Print the document.
Is the document printed?
"Selecting a location
11.
Yes No
Go to step 7. The problem is
solved.
Go to step 8. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
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