Lexmark XC8163 User Manual page 254

Troubleshooting
Action
1
Depending on your operating system, specify the
paper type from the Printing Preferences or Print
dialog.
Notes:
•
Make sure that the setting matches the paper
loaded.
•
You can also change the setting on the printer
control panel. From the home screen, touch
Settings > Paper > Tray Configuration > Paper
Size/Type.
2
Print the document.
Does the toner rub off?
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Replace the imaging unit, and then print the document.
Is the print density uneven?
Horizontal dark lines
Notes:
•
Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
•
If horizontal dark lines keep appearing on the prints, then see the "Repeating defects" topic.
Yes
Contact customer
support.
Yes
Contact customer
support.
254
No
The problem is solved.
No
The problem is
solved.