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Resynchronize the PC and service tools device ID password
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When a mismatch occurs in the service tools device ID password between the server and the Operations
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Console PC, you need to resynchronize the password by performing recovery steps on both the PC and
the server.
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Note: You need to access Dedicated Service Tools (DST) or System Service Tools (SST), to perform the
reset using the service tool device. If there is already a console device present, you may use it.
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Otherwise, you may need to temporarily attach another console such as:
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v Using a different local console on a network (LAN), if available.
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v Reconfigure the same local console on a network (LAN) using an unused emergency service
tools device ID.
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v Using an Operations Console local console directly attached to the server (if an Operations
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Console cable is available).
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v Using a twinaxial-attached console.
v Use the control panel or remote control panel to reset QCONSOLE.
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Reset the service tools device ID password on the server
To complete the resynchronize task you need to reset the service tools device ID password on the
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server.
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Reset the service tools device ID password on the PC
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To complete the resynchronize task you need to reset the service tools device ID password on the
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PC.
Reset the service tools device ID password on the server: To reset the service tools device ID password
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on the server, do one of the following:
Note: To perform the following procedure using SST, select the option Work with service tools user IDs
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and Devices everywhere it says select Work with DST environment and skip the step Select
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System devices. You must unlock the SST option before the option is usable. See Using Service
Tools Device IDs in System Service Tools (SST).
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v If you can obtain a console session using another device, do one of the following:
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– Reset the service tools device ID password. By doing this, the service tools device ID password
becomes the service tools device ID name, in uppercase. To reset the service tools device ID, perform
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these steps:
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1. Access Dedicated Service Tools (DST) or System Service Tools (SST).
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2. From the DST main menu, do the following:
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a. Select Work with DST environment.
b. Select Service tools device IDs.
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3. Type 2 in front of the service tools device ID to be reset, and then press Enter.
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4. Press Enter again to confirm the reset.
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Note: When you reset the password in DST, the service tools device ID password becomes the
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service tools device ID name in uppercase. If you will be using a password other than the
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device name, you will have to delete the current service tools device ID and create a new
ID with your desired password. If you delete and create a device ID, you will also have to
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delete and create the connection on the PC.
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– To reset the service tools device ID to something other than the name in uppercase, perform these
steps from the DST main menu:
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1. Select Work with DST environment.
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2. Select Service tools device IDs.
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3. Type 3 in front of the old service tools device ID you want to delete, and then press Enter.
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Operations Console
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