Table of Contents
Advertisement
Note: You may be able to use the console service functions (65+21) to assist in a recovery or to gather
debug data.
System reference code A6005082
Possible reasons you received system reference code A6005082:
v If the system displays this SRC code, it usually means that a console was found, and then the server
lost the console connection.
v If the console is reassigned and the server can locate a console, the SRC code will go away.
v The console type does not affect this SRC code.
Failure to display D1008065 and D1008066 automatically after calling the function
When working with models that have a double row for the Function/Data display, after calling the
function 65 or 66, the control panel may not automatically display the resulting SRC code. In these cases,
you have to do a function 11 in order to determine whether the function 65 or 66 completed successfully.
If the function did not complete successfully:
1. Using the control panel or the remote control panel, press the Up or Down buttons until 11 is shown.
2. Press Enter.
IPL step C6004031 takes longer than expected
A change was made in V5R1 and later, that detects the hardware resource for a console. Depending on
what other console-capable resources might be found plus the time it takes to walk the bus, this activity
has increased the amount of time spent at this IPL step.
Troubleshoot remote control panel and virtual control panel problems
|
|
When setting up your initial connection you may encounter problems accessing your control panels.
Control panel problems that can occur:
|
|
Remote control panel fails to start
Solutions for remote control panel cables.
|
|
Unable to use the mode function
Solutions for when you are unable to use the mode function on remote control panel or virtual
|
|
control panel.
Authentication problems
|
|
Solutions for when there was an authentication problem.
Remote control panel fails to start
|
If your remote control panel fails to start, verify the following:
|
v Verify that the cables are properly connected. For more information, see Install Operations Console
|
|
cables.
v Verify that the resources of the PC are free of address or interrupt request (IRQ) conflicts. Operations
|
Console uses addresses in the range of 192.168.0.0 to 192.168.0.255. If you run any software that makes
|
|
your PC SOCKS-enabled, check your SOCKS configuration and make sure that the entry is:
Direct 192.168.0.0 255.255.255.0
|
A SOCKS-enabled PC accesses the Internet through a firewall, such as Microsoft Proxy Client,
|
Hummingbird SOCKS Client, or others.
|
|
v If you are connecting via a network, another reason the remote control panel fails to start may be that
either the user ID or service tools device ID being used does not have permission to use the remote
|
control panel.
|
105
Operations Console
Advertisement
Table of Contents
