Troubleshoot Connection Problems - IBM eServer iSeries Manual

Access for windows operations console
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Connecting remote control panel
This appears when the connection fails during the initial connection or stops working after the
initial connection. Possibly, the remote control panel cable is disconnected. To find a possible
solution, see Troubleshoot connection problems. This status disappears when you solve the problem.
Connecting console
This is the normal status while the console is making the initial connection to an iSeries server. If it
shows for more than a couple of minutes, the connection failed. It also shows when the connection
stops working after the initial connection, possibly because the cable is disconnected. To find a
possible solution, see Troubleshoot connection problems.
Connecting console or Connecting remote control panel
This appears when the console and remote control panel connections fail or stop working, possibly
because the Operations Console cable and remote control panel cable are disconnected. To find a
possible solution, see Troubleshoot connection problems. This status disappears when you solve the
problem.
Console unavailable
This appears when there is a problem during an initial connection to an iSeries server, and you
choose not to retry the connection. It usually shows when the AS400 Operations Console connection
modem is not available, but the Operations Console cable is attached. AS400 Operations Console
connection modem is not a physical modem but a logical device driver that comes with Operations
Console and allows an local console to connect to a server. To find a possible solution, see

Troubleshoot connection problems.

Console unavailable or Remote control panel unavailable
This appears when there is a problem during an initial connection to an iSeries server, and you
choose not to retry the connection for the console and remote control panel. It indicates that there is
a problem with the console connection, possibly because the AS400 Operations Console Connection
Modem is not available or the console cable is disconnected. AS400 Operations Console Connection
Modem is not a physical modem but a logical device driver that comes with Operations Console
and allows a local console to connect to a server. It also indicates that there is a problem with the
remote control panel connection, possibly because the remote control panel cable is disconnected. To
find a possible solution, see Local console does not detect cables and Remote control panel fails to
start. In each case the user selected No to a previous message allowing the user to retry the failing
function.
Note: If the local console is configured to start in unattended mode, the local console will not be in
control and will not be able to disconnect normally.
If the status message you received is not listed here, see Status messages when configuration is running
normally.
Troubleshoot connection problems
When setting up your initial connection you may encounter problems connecting your Operations
Console configuration. Connection problems that can occur:
Local console connection problems
Troubleshooting solutions for connection problems encountered during a local console configuration.
Remote console connection problems
Troubleshooting solutions for connection problems encountered during a remote console
configuration.
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Operations Console

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