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Crestron TPS-12 Operation Manual

Wall mount touchpanels
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Crestron Isys
TPS-12G/15G-QM-L
®
Wall Mount Touchpanels
Operations Guide

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Summary of Contents for Crestron TPS-12

  • Page 1 Crestron Isys TPS-12G/15G-QM-L ® Wall Mount Touchpanels Operations Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc...

  • Page 3: Table Of Contents

    Touchpanel Removal ... 34 Recommended Cleaning... 34 Programming Software...35 Earliest Version Software Requirements for the PC... 36 Programming with Crestron System Builder ... 36 Programming with SIMPL Windows ... 37 Programming with VisionTools Pro-e ... 39 Hard Button Programming ... 42 MultiByte International Characters...

  • Page 5: Crestron Isys ® Wall Mount Touchpanels: Tps-12G/15G-Qm-L

    GUIs. They also incorporate support for HDTV signals up to 720p and 1080i, and high-resolution computer graphics up to 1600 x 1200. The touchpanel’s screens feature a dual-Window display to view full motion video and high-resolution RGB. The TPS-G Series also includes built-in 10/100BaseT Ethernet, two QuickMedia (QM) input ports and one QM output.
  • Page 6 Wall Mount Touchpanels Functional Summary (continued) TPS-12G/15G-L Block Diagram ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys • Full screen video capability. • Built-in annotation allowing presenters to write or draw over computer and video images on the touchscreen using a finger or stylus.

  • Page 7: Specifications

    Connectivity The TPS-12G/15G-L touchpanels feature a Cresnet for seamless communication with Crestron control systems, and computers. In addition, two USB ports are provided for future applications. The bidirectional RS- 232 port transmits touch coordinates to external devices “Touch-The-PC” and other functions.
  • Page 8 10BaseT/100BaseTX high-speed Ethernet, TCP/IP, UDP/IP, CIP, DHCP, 802.3U compliant, full duplex, auto switching Five illuminated pushbuttons, the leftmost button (SW1) is recessed Buttons and is a hardware reset used to reboot the touchpanel, the four other buttons are user programmable Display Type TFT Active Matrix Color LCD TPS-12G-QM-L 4.3 SVGA...

  • Page 9: Physical Description

    QM-TX QuickMedia Transmitter QM-RX QuickMedia Receiver ST-PK Programming Cable Kit The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
  • Page 10 Wall Mount Touchpanels TPS-12G-QM-L TPS-15G-QM-L ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys TPS-12G/15G-QM-L Operations Guide – DOC. 6356...
  • Page 11 Crestron Isys TPS-12G/15G-QM-L TPS-12G-QM-L Physical View – Bottom, Front, and Top 13.60 in (34.54 cm) 12.70 in (32.26 cm) Operations Guide – DOC. 6356 Wall Mount Touchpanels TPS-12G-QM-L Physical View – Side 11.79 in (29.95 cm) 0.61 in (1.55 cm) 2.09 in...
  • Page 12 ® Wall Mount Touchpanels Crestron Isys TPS-12G/15G-QM-L TPS-12G-QM-L Physical View – Rear 11.01 in (28.0 cm) 0.71 in 2.99 in 0.36 in (1.80 cm) (7.59 cm) (0.91 cm) 9.20 in (23.37 cm) 12.19 in (30.96 cm) ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L...
  • Page 13 ® Crestron Isys TPS-12G/15G-QM-L Wall Mount Touchpanels TPS-15G-QM-L Physical View – Top, Front, Bottom TPS-15G-QM-L Physical View – Side 13.59 in 13.26 in (34.52 cm) (33.68 cm) 14.17 in (35.99 cm) 0.58 in (1.47 cm) 2.09 in (5.31 cm) 3.80 in (9.65 cm)
  • Page 14 ® Wall Mount Touchpanels Crestron Isys TPS-12G/15G-QM-L TPS-15G-QM-L Physical View – Rear 12.95 in (32.89 cm) 0.32 in 3.28 in (0.81cm) (8.33 cm) 9.48 in 0.71 in (24.08 cm) (1.80 cm) 12.76 in (32.41 cm) ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L...
  • Page 15 All connections to the TPS-12G/15G-L are made through the ports on the rear panel. Refer to the illustrations and descriptions that follow. NOTE: Rear ports are not accessible after the touchpanel is mounted in the wall or in a lectern.
  • Page 16 The four-pin 5 mm detachable terminal block provides communication with and power from a Cresnet control network. For additional details, refer to “Network Wiring” on page 15. A cable for this connection is provided with the touchpanel. Pins 24 and G provide 24 VDC and ground respectively. Power supply CNWPS-75 or C2N-SPWS300 can also be used to power the TPS-15G-QM touchpanel.
  • Page 17 QM Input #2 does not have adjustable delay skew compensation. QM Input #2 is capable of the following: QM Input # 2 Maximum Cable Length * With CresCAT-QM cable, available from Crestron. Using other may adversely affect performance and is not recommended. Operations Guide – DOC. 6356...

  • Page 18: Industry Compliance

    Five pushbuttons are located on front, below the touchscreen, as shown in the following diagram. The leftmost button is recessed and is a hard reset used to reboot the touchpanel. The other four buttons are programmable. Refer to page 42 for hard button programming information.

  • Page 19: Setup

    Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.

  • Page 20: Quickmedia Network Wiring

    This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems. To ensure sufficient bandwidth, the maximum aggregate cable length should not exceed 328 feet.

  • Page 21: Identity Code

    ID code specified in the SIMPL Windows program. The Net ID is set using the internal setup menu (refer to “Interface Menu” on page 20). The Net ID may also be set using Crestron Toolbox (refer to “Establishing Communications” on page 44). Configuring the Touchpanel NOTE: The only connection required to configure the touchpanel is power (supplied via Cresnet).
  • Page 22 Wall Mount Touchpanels MAIN MENU Calibration Menu CALIBRATION MENU ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys TPS-12G/15G-QM-L Operations Guide – DOC. 6356...

  • Page 23: Setup Menu

    After setup parameters have been selected, select the Return button to return to the MAIN MENU. NOTE: For convenience, the current CRESNET ID setting is displayed in the upper left corner. NOTE: All touchpanel settings are automatically saved in non-volatile memory. SETUP MENU Operations Guide – DOC. 6356 Wall Mount Touchpanels...
  • Page 24 (allows a mouse to control the touchpanel) and an External Touch Input. The touchpanel usually communicates with a Cresnet system. Occasionally the touchpanel can be used in a demo mode where it merely displays various menus, but does not communicate with a Cresnet system. In demo mode, the directory buttons change pages, but buttons requiring feedback do not work.
  • Page 25 IP Address, Subnet Mask, Default Router, IP Table, etc. The settings can only be viewed from this screen. The enable/disable Ethernet feature is provided on the INTERFACE MENU. Ethernet settings are made through Crestron Toolbox. Refer to page 48 for additional Ethernet setup details.
  • Page 26 QM MENU Refer to the following table for additional QM SETUP MENU setup details. QM Setup Details Continued on the following page ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys QM SETUP SCREEN CONTROLS QM Audio 1 Detects the presence of QM Audio on channel 1.
  • Page 27 Crestron Isys TPS-12G/15G-QM-L QM Setup Details (continued) To open the QM 1 SETUP MENU, press the Setup QM 1 button from the QM 1 SETUP MENU. The QM 1 SETUP MENU offers controls for Peak, Boost, Skew Red, Skew Green and Skew Blue in Video, S-Video, Component and RGB modes.
  • Page 28 Wall Mount Touchpanels QM 1 Setup Details ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys QM 1 SETUP SCREEN CONTROLS Auto Compensation Turns off auto compensation. Disable Auto Compensation Turns on auto compensation. When auto compensation is on, the Enable QM receiving device uses the auto compensation data received from the QM transmitter.
  • Page 29 The Play Test WAV File button plays a short audio file. The QM Link Status indicates if the touchpanel is receiving a QM signal. After audio parameters have been set, select the Return button to return to the SETUP MENU.
  • Page 30 100%, the volume for any type of audio is at maximum. If the Master Volume is set to 0%, the value of all audio types is overridden and the touchpanel is silent. If Master Volume is a percentage (say 50%), then all audio types can only achieve half their value.
  • Page 31 Crestron Isys TPS-12G/15G-QM-L Video Menu These touchpanels can display two fully-scalable and movable, full motion video windows, each supporting standard video, HDTV and high-resolution RGB signals from external AV and computer sources. These units use auto-detect for composite, S-video or component RGBHV. They support SDTV (NTSC and PAL), EDTV, HDTV and RGB (VGA) up to UXGA (1600 x 1200).
  • Page 32 Wall Mount Touchpanels Video Setup Details The following screen is displayed when Video, S-Video or Component are selected. VIDEO 1 SETUP – VIDEO, S-VIDEO AND COMPONENT ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys VIDEO SETUP SCREEN CONTROLS Setup Video 1 Displays the VIDEO 1 SETUP MENU.
  • Page 33 Crestron Isys TPS-12G/15G-QM-L The video menu for RGB controls consists of size and position (shown) and color controls for Brightness, Contrast, Saturation and Hue when the RGB Color button is touched. VIDEO 1 SETUP RGB (Size and position shown) Refer to the following table for additional video menu setup details.

  • Page 34: Video Setup

    Position This control allows you to set the position of the video screen on the touchpanel. The arrow buttons move the screen along the X and Y axis. Restore Default Returns the video screen to its original position on the touchpanel.

  • Page 35: Hardware Hookup

    Diagnostics Menu The Diagnostics button from the MAIN MENU contains controls for diagnostic tools. The diagnostic tools should only be used under supervision from a Crestron customer service representative during telephone support. The options available from the DIAGNOSTICS MENU are numeric in nature and their interpretation is beyond the scope of this manual.
  • Page 36 Wall Mount Touchpanels NOTE: Audio, video and QuickMedia connections must use Crestron Certified Wire (CresCAT-QM, CresCAT-IM) to ensure optimum performance. NOTE: Crestron recommends an independent power supply for the touchpanel. TPS-12G/15G-L Hookup 24 VDC POWER HEADPHONES RS-232: TO COMPUTER OR...

  • Page 37: Mounting Options

    NOTE: Rack mounting kits (RMK-12L and RMK-15L) are also available for these touchpanels. Refer to the latest versions of the RMK-12L and RMK-15L Installation Guides (Docs. 6361 and 6366, respectively) which are available on the Crestron website (http://www.crestron.com/manuals). Touchpanel Mounting Tools Required: #2 Phillips tip screwdriver Operations Guide –...

  • Page 38: Touchpanel Removal

    Exploded view of Mounting the TPS-12G-L in the Optional BB-12L Back Box Touchpanel Removal If it is necessary to remove the touchpanel after it has been installed into a mounting surface, complete the following steps in the order provided to remove the touchpanel.

  • Page 39: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://www.crestron.com/support.

  • Page 40: Earliest Version Software Requirements For The Pc

    Wall Mount Touchpanels Earliest Version Software Requirements for the PC NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website. The following are recommended software version requirements for the PC:...

  • Page 41: Programming With Simpl Windows

    It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system. SIMPL Windows offers drag and drop functionality in a familiar Windows This section describes a sample SIMPL Windows program that includes a TPS-12G-QM-L touchpanel.
  • Page 42 Touchpanels (Cresnet) folder of the Device Library and drop it on the C2Net-Device Slot. The PRO2 system tree displays the touchpanel in Slot 9, with a default Net ID of 03, as shown in the following illustration. Additional touchpanels will be added with the next available Net ID number.

  • Page 43: Programming With Visiontools Pro-E

    For additional software information, refer to the help file provided with the software. The latest version of VT Pro-e can be obtained from the Crestron website. Operations Guide – DOC. 6356 The Poll Manager takes the touchpanel on and off line during polling by the •...

  • Page 44: Wav File Audio Messages

    Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
  • Page 45 Crestron Isys TPS-12G/15G-QM-L create the truecolor picture. The reason this is called truecolor is that this is around the maximum number of colors the human eye is able to detect. Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do not enhance the precision of the color representation, but act as an alpha channel that represents pixel translucency.

  • Page 46: Hard Button Programming

    A description for each button signal is described in the SIMPL Windows help file (F1). Pushbutton Layout and Join Number Assignment ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys TPS-12G/15G-QM-L VT Pro-e “Image Properties” Window – Bit Depth Selection Operations Guide – DOC. 6356...

  • Page 47: Multibyte International Characters

    SIMPL Windows. In other words, you cannot enter Chinese character interspersed with numbers. You can enter Chinese characters or numbers in separate strings. Crestron is working to incorporate mixed single and multibyte string capability in the near future.

  • Page 48: Establishing Communications

    1. Ensure that all devices are connected to the control processor and the control processor is connected via serial cable to the PC. 2. Open Crestron Toolbox and click Tools | Manage Address Book to display a list of available devices. Select Serial on COM1 as the connection type.
  • Page 49 Operations Guide – DOC. 6356 “Address Book” Window – Serial Setup 3. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 4. Click Tools | Network Device Tree, or click the network device tree icon to display the devices in the system.
  • Page 50 Direct Serial Communication Crestron devices that have an RS-232 port can be connected directly to a PC. To prepare the touchpanel for direct communication from a PC, refer to the following figure. Connect the RS-232 port of the computer directly to the RS-232 port of the touchpanel using Crestron Cable Number STCP-502PC.
  • Page 51 Crestron Toolbox Address Book Setup 6. Select Tools | System Info or click the System Info icon Touchpanel Direct from the drop down list if it is not already selected. If communication is successful, the “System Info” window displays the operating system, Cresnet ID, connection parameters, memory usage, and hardware information.
  • Page 52 TCP/IP Communication This section explains how to configure a TPS-12G/15G-L to communicate over Ethernet using TCP/IP. These procedures assume that the touchpanel has been powered up and connected properly. PC-to-touchpanel communications can be implemented over TCP/IP as shown in the following diagram.
  • Page 53 CAT5 straight through cables with 8-pin RJ-45 connectors to connect the LAN port on the touchpanel and the LAN port on the PC to the Ethernet hub. Alternatively, you can use a CAT5 crossover cable to connect the two LAN ports directly, without using a hub.
  • Page 54 White/Green Green 5. Once the cable connections are made, open Crestron Toolbox and click Tools | Manage Address book to display the “Address Book” window. 6. Select the touchpanel from the address book or click Add Entry and type a new name for the new device, such as TPS.
  • Page 55 Operations Guide – DOC. 6356 “IP Table” Window 2. If the touchpanel already has an IP table, it is displayed at the top of the window. 3. Click Add Entry to add a new IP table entry or select an existing IP entry from the list and click Modify Entry.
  • Page 56 Wall Mount Touchpanels NOTE: When an IP table is sent to the touchpanel, the previously loaded IP table is overwritten. ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys “IP Table Entry” Window NOTE: All IP table entries are set as Master and cannot be changed.

  • Page 57: Troubleshooting Communications

    (e.g., for a modem). Consult the manufacturer’s documentation for further information about the COM ports on your PC. 3. Remove and reapply power to the control system. 4. If communication still cannot be established, contact Crestron customer service. 1. Start SIMPL Windows.
  • Page 58 Wall Mount Touchpanels ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys Crestron Toolbox – Tools | System Info 4. When the “System Info” window appears, and you are connected to the control system, the Functions option becomes available from the menu bar.

  • Page 59: Uploading A Vt Pro-E Project

    TPS-12G/15G-QM-L Uploading a VT Pro-e Project The VT Pro-e file can be uploaded to the touchpanel using VT Pro-e or via the Crestron Toolbox. The TPS-12G/15G-L touchpanel source file has the extension .vtp. A compiled VT Pro-e file has the extension .vtz.
  • Page 60 Wall Mount Touchpanels ¥ Wall Mount Touchpanels: TPS-12G/15G-QM-L Crestron Isys Crestron Toolbox – Tools | System Info 4. When the “System Info” window appears, and you are connected to the control system, the Functions option becomes available from the menu bar.

  • Page 61: Firmware Upgrade

    To take advantage of all the touchpanel features, it is important that the unit contains the latest firmware. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted.
  • Page 62 Crestron Isys 1. Make sure that “Establishing Communications” that begins on page 44 has been performed. 2. Open Crestron Toolbox. 3. Open the “Network Device Tree” window (the firmware upgrade function is also available in the SMW Program Tree window).
  • Page 63 Crestron Isys TPS-12G/15G-QM-L Operations Guide – DOC. 6356 Locate Firmware in the “Open” Window 7. Click Open and the file transfers to the unit. “File Transfer” Window 8. The “Firmware” window reopens indicating the new firmware version. Click Close after the touchpanel automatically reboots.

  • Page 64: Problem Solving

    Wall Mount Touchpanels Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-12G/15G-L Troubleshooting not respond to ping command. does not work. Continued on the following page ¥...

  • Page 65: Further Inquiries

    For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 66: Software License Agreement

    Software or Host Application is done entirely at your own risk. The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing.
  • Page 67 “applets” incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

  • Page 68: Return And Warranty Policies

    CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures.
  • Page 69 ® Crestron Isys TPS-12G/15G-QM-L Wall Mount Touchpanels This page intentionally left blank. Wall Mount Touchpanels: TPS-12G/15G-QM-L ¥ 65 Operations Guide – DOC. 6356...
  • Page 70 Crestron Electronics, Inc. Operations Guide – DOC. 6356 15 Volvo Drive Rockleigh, NJ 07647 (2013095) Tel: 888.CRESTRON 11.05 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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