Remote Control Panel Fails To Start; Unable To Use The Mode Function; Troubleshoot Configuration Wizard Problems - IBM E Server i Series Manual

Remote control panel fails to start

If your remote control panel fails to start, verify the following:
v Verify that the cables are properly connected. For more information, see Install
v Verify that the resources of the PC are free of address or interrupt request (IRQ)

Unable to use the mode function

If you are unable to use the mode function on a remote control panel or virtual
control panel, check that the user that authenticated the connection (Service Device
Sign-on) does not have the Partition remote panel key privilege for the partition
connected to.
1. Access Dedicated Service Tools (DST).
2. Select Work with DST environment.
3. Select Service tools user profiles.
4. Select Change privileges (option 7).
That user must be granted this privilege, by partition, in order to use the mode
function. Also, if the system supports the keystick, the keystick must be inserted
before the mode function is active.

Troubleshoot configuration wizard problems

When setting up your initial connection you may encounter problems during the
configuration wizard. Wizard problems that can occur:
112
iSeries: iSeries Access for Windows Operations Console
Remote control panel fails to start
Solutions for remote control panel cables.
Unable to use the mode function
Solutions for when you are unable to use the mode function on remote
control panel or virtual control panel.
Operations Console cables.
conflicts. Operations Console uses addresses in the range of 192.168.0.0 to
192.168.0.255. If you run any software that makes your PC SOCKS-enabled,
check your SOCKS configuration and make sure that the entry is:
Direct 192.168.0.0 255.255.255.0
A SOCKS-enabled PC accesses the Internet through a firewall, such as Microsoft
Proxy Client, Hummingbird SOCKS Client, or others.
Local console does not detect cables
Solutions for when the local console does not detect the presence of the
Operations Console cable or remote control panel cable.
Old network data interfering with reconfiguration of network connectivity
Solutions for when old network data interferes with reconfiguration of
network connectivity.
Console options not available in configuration wizard
Solutions for when console options are not available in the configuration
wizard.
Unable to find correct modem at Add RAS Device selection
Solutions for when your unable to find the correct modem at Add RAS
Device for Windows NT configurations.