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326m Type 7969
Installation Guide
Welcome.
This server
Installation Guide
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about your
server at http://www.ibm.com/support/.
Start the server.
No
Did the server
start correctly?
Yes
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
No
Did the server
start correctly?
Yes
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Yes
Use
ServerGuide to
install the operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/pc/register/
to register the server.
Go to the Server Support
flow chart on the reverse
side of this page.
Go to the Server Support
flow chart on the reverse
side of this page.
No
No
Go to the Web for instructions:
http://www.ibm.com/support/
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Table of Contents
Related Manuals for IBM 326m - eServer - 7969
Summary of Contents for IBM 326m - eServer - 7969
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Page 1: Installation Guide
ServerGuide to Go to the Web for instructions: install the operating http://www.ibm.com/support/ system? Install applications, such as IBM systems management software and IBM ServeRAID programs The server is ready to use. Go to http://www.ibm.com/pc/register/ to register the server. -
Page 2: Server Support
Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/. - Page 3 eServer 326m Type 7969 Installation Guide...
- Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 55., and the Warranty and Support Information document on the IBM Eserver Documentation CD. Second Edition (November 2005) © Copyright International Business Machines Corporation 2005. All rights reserved.
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Page 5: Table Of Contents
Chapter 1. Introduction ..... . 1 The IBM Eserver Documentation CD ....2 Hardware and software requirements . - Page 6 General problems ..... . . 47 Hard disk drive problems ....48 Intermittent problems .
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Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2005... - Page 8 Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. eServer 326m Type 7969: Installation Guide...
- Page 9 IBM Safety Information book. For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information book under statement 1. Be sure to read all caution and danger statements in this documentation before performing the instructions.
- Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
- Page 11 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
- Page 12 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
- Page 13 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
- Page 14 eServer 326m Type 7969: Installation Guide...
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Page 15: Chapter 1. Introduction
These updates are available from the IBM Web site. To check for updated documentation and technical updates, complete the following steps. -
Page 16: The Ibm Eserver Documentation Cd
See the Rack Installation Instructions document for complete rack installation and removal instructions. The IBM Eserver Documentation CD The IBM Eserver Documentation CD contains documentation for your server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. -
Page 17: Notices And Statements Used In This Document
Notices and statements used in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM Eserver Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document. -
Page 18: Features And Specifications
v Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. Features and specifications The following information is a summary of the features and specifications of the server. - Page 19 Table 1. Features and specifications Microprocessor: Video controller: Heat output: ™ v AMD Opteron processor v ATI RN50b video controller on Approximate heat output in British v 1 MB Level-2 cache system board thermal units (Btu) per hour for dual v Compatible with SVGA Note: Use the Configuration/Setup multiprocessor configurations:...
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Page 20: Major Components Of The Eserver 326M Type 7969 Server
Major components of the Eserver 326m Type 7969 server Blue on a component indicates touch points, where you can grip the component to remove it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. - Page 21 The following illustration shows the locations of major components in a SCSI hot-swap hard disk drive model server. A SATA non-hot-swap hard disk drive model is also available. Note: The illustrations in this document might differ slightly from your hardware. Power-cord module Hard disk drive fan/air baffle...
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Page 23: Chapter 2. Installing Options
Chapter 2. Installing options This chapter provides basic instructions for installing hardware options in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the Option Installation Guide on the IBM Eserver Documentation CD. -
Page 24: System Reliability Guidelines
For a list of supported options for the server, go to http://www.ibm.com/servers/eserver/serverproven/compat/us/ System reliability guidelines To help ensure proper system cooling and system reliability, make sure that: v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it. -
Page 25: Installing An Adapter
To remove the cover and bezel (with the server out of the rack), complete the following steps: 1. Read the safety information that begins on page v, and “Installation guidelines” on page 9. 2. Turn off the server and all attached peripheral devices. Disconnect all power cords;... - Page 26 For more information, see “Using the Configuration/Setup Utility program” on page 36 and the User’s Guide on the IBM Eserver Documentation CD. v You can install either an optional SCSI adapter or an optional redundant array of independent disks (RAID) adapter only in PCI-X slot 1.
- Page 27 v If you plan to use a RAID adapter to control internal hot-swap hard disk drives, disconnect the SCSI cable from the SCSI backplane signal connector (SCSI1) on the system board and connect it to the RAID adapter. The following illustration shows the cable routing if you are installing the RAID adapter in PCI-X slot 1.
- Page 28 The optional IBM Remote Supervisor Adapter II can be installed only in PCI-X slot 1. Use the 20-pin planar cable with USB signals that comes with the Remote Supervisor Adapter II to connect the 20-pin connector on the rear edge of the adapter to the Remote Supervisor Adapter II connector (JMGT1) on the system board.
- Page 29 To install an adapter, complete the following steps: 1. Read the safety information that begins on page v, and “Installation guidelines” on page 9. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3.
- Page 30 5. On the rear panel, squeeze the expansion-slot clip to unlock the clip; then, pull the clip out from the server until it stops and rotate the clip as shown in the following illustration. It remains loosely attached to the server. Adapter retention bracket...
- Page 31 8. To gain access to PCI Express slot 2, remove the power-cord module: a. Press down on the retention clip at the front of the power-cord module and slide the module toward the front of the server until the alignment tab is free of the slot on the side of the server.
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Page 32: Installing A Hard Disk Drive
Installing a hard disk drive The following notes describe the types of hard disk drives that the server supports and other information that you must consider when installing a hard disk drive: v The server supports two 25.4-mm (1-inch), slim, 3.5-inch hard disk drives. SCSI server models come with a hot-swap SCSI backplane. - Page 33 To install a hot-swap SCSI hard disk drive, complete the following steps. Drive bay 2 Filler panel Hard disk drive Drive tray Drive bay 1 Drive tray handle (in open position) 1. Read the safety information that begins on page v, and “Installation guidelines” on page 9.
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Page 34: Installing A Non-Hot-Swap Hard Disk Drive
Installing a non-hot-swap hard disk drive Before you install a non-hot-swap hard disk drive, read the following information: v See the documentation that comes with the drive for cabling instructions. v Route the cable before you install the drive. Do not block the airflow from the fans. -
Page 35: Installing A Memory Module
® ServerProven list at http://www.ibm.com/servers/eserver/serverproven/compat/us/ for a list of memory modules that the server supports. Important: The amount of memory installed must be the same for each microprocessor. For example, if you want to install four 1 GB DIMMs and four... - Page 36 The following illustration shows the memory slots on the system board. DIMM 4 (DDR4) DIMM 3 (DDR3) DIMM 2 (DDR2) DIMM 1 (DDR1) DIMM 8 (DDR8) DIMM 7 (DDR7) DIMM 6 (DDR6) DIMM 5 (DDR5) To install a DIMM, complete the following steps: 1.
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Page 37: Installing An Additional Microprocessor
For a list of microprocessors that the server supports, see http://www.ibm.com/servers/eserver/serverproven/compat/us/. v The server comes with one microprocessor installed. The following illustration shows the two microprocessor sockets on the system board. The voltage regulator modules (VRMs) for microprocessors 1 and 2 are on the system board. - Page 38 Read the documentation that comes with the microprocessor to determine whether you need to update the BIOS code in the server. To download the most current level of BIOS code for your server go to http://www.ibm.com/support/ and click Downloads and drivers.
- Page 39 5. Install the microprocessor: a. Touch the static-protective package containing the new microprocessor to any unpainted metal surface on the outside of the server; then, remove the microprocessor from the package. b. Position the microprocessor over the microprocessor socket as shown in the following illustration.
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Page 40: Completing The Installation
Captive screws Microprocessor 2 Heat sink Heat-sink retention module Microprocessor socket 8. If you have other options to install, install them now. Otherwise, continue with “Completing the installation.” Completing the installation To complete the installation, complete the following steps: 1. Position the internal cables so they do not interfere with the cover installation. Attention: Before sliding the cover forward, make sure that all the tabs on both the front and rear of the cover engage the chassis correctly. -
Page 41: Connecting The Cables
Configuration/Setup Utility program to update the server configuration. For more information, see “Updating the server configuration” on page 28 and the User’s Guide on the IBM Eserver Documentation CD. To attach non-USB devices to the server, use the cables that come with the devices and connect the cables to the appropriate ports on the server. -
Page 42: Updating The Server Configuration
For information about updating the baseboard management controller firmware, see “Using the baseboard management controller firmware update program” on page 37. For information about updating the BIOS code, see the User’s Guide on the IBM Eserver Documentation CD. Updating the server configuration... -
Page 43: Chapter 3. Server Controls, Leds, And Power
Power-control button: Press this button to turn the server on and off manually. Reset button: Press this button to reset the server and run the power-on self-test (POST). You might have to use a pen or the end of a straightened paper clip to press the button. © Copyright IBM Corp. 2005... - Page 44 System-locator LED: Use this blue LED to visually locate the server if it is in a location with numerous other servers. If your server supports IBM Director, you can use IBM Director to light this LED remotely.
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Page 45: Rear View
Rear view The following illustration shows the connectors and LEDs on the rear of the server. Link LEDs Activity LEDs System-error LED Power-on LED Power-cord Gigabit Ethernet 1 connector Serial connector (LAN1) connector Video USB connectors Gigabit Ethernet 2 connector connector (LAN2) Power-cord connector: Connect the power cord to this connector. -
Page 46: Server Power Features
If an optional Remote Supervisor Adapter II (system-management adapter) is installed in PCI-X slot 1, the server has additional connectors and LEDs. See the documentation that comes with the adapter for more information about these connectors and LEDs. Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor (also called the baseboard management controller) is shut down;... - Page 47 Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
- Page 48 eServer 326m Type 7969: Installation Guide...
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Page 49: Chapter 4. Configuring The Server
Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify your operating-system installation. -
Page 50: Installing Your Operating System Without Using Serverguide
If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Web site. Note: If you are installing a 32-bit Windows operating system on your server, you can install your operating system using the ServerGuide Setup and Installation CD that comes with your server (see “Using the ServerGuide... -
Page 51: Using The Baseboard Management Controller Firmware Update Program
Important: For correct server operation, be sure to update the baseboard management controller firmware before updating the BIOS code. To download the program, go to http://www.ibm.com/support/, and click Downloads and drivers; then, copy the EXE file to a firmware update diskette or copy the ISO file to a firmware update CD. -
Page 52: Using The Lsi Logic Configuration Utility Program
To update the firmware and BIOS codes for an optional ServeRAID controller, you must use the IBM ServeRAID Support CD that comes with the controller. v If you install a different type of RAID controller, see the documentation that comes with the controller for information about viewing and changing SCSI settings for attached devices. -
Page 53: Configuring The Controller
SCSI settings for attached devices. See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information about RAID technology and instructions for using ServeRAID Manager to configure the integrated SCSI controller with RAID capabilities. -
Page 54: Viewing The Configuration
ServeRAID controller. For information about these programs, see the documentation that comes with the ServeRAID adapter and the User’s Guide on the IBM Eserver Documentation CD. If your server comes with an operating system installed, such as Microsoft Windows 2000 Datacenter Server, see the software documentation that comes with the server for configuration information. -
Page 55: Chapter 5. Solving Problems
“Troubleshooting charts” on page 47 for more information. v Diagnostic programs and error messages The server-diagnostic programs are provided on the IBM Enhanced Diagnostics CD that comes with your server. These programs test the major components of your server. See the Hardware Maintenance Manual and Troubleshooting Guide for more information. - Page 56 Other beep codes Additional beep codes are listed in the following table. Table 2. POST beep code descriptions Beep code Description Action None Undetermined error. Call for service. 1 beep POST was completed successfully. One None required. beep also occurs after POST if you type an incorrect password.
- Page 57 Table 2. POST beep code descriptions (continued) Beep code Description Action 1-4-3 Interrupt vector loading test has failed. Call for service. 2-1-1 Secondary DMA register test has failed. 2-1-2 Primary DMA register test has failed. 2-1-3 Primary interrupt mask register test has failed.
- Page 58 Table 2. POST beep code descriptions (continued) Beep code Description Action 3-3-3 No memory has been detected in the Reseat the memory modules or server. install a memory module. If the problem remains, call for service. Note: In some memory configurations, the 3-3-3 beep code might sound during POST followed by a blank monitor...
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Page 59: Post Error Messages
POST error messages The following table provides an abbreviated list of the error messages that might appear during POST. See the Hardware Maintenance Manual and Troubleshooting Guide for more information about the POST error messages. Table 3. Abbreviated list of POST error messages POST message Failing device or problem found... -
Page 60: Serverguide Problems
ServerGuide problems The following table lists problem symptoms and suggested solutions. Table 4. ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Setup and v Make sure that the server supports the ServerGuide program and has a Installation CD will not start. startable (bootable) CD (or DVD) drive. -
Page 61: Troubleshooting Charts
Troubleshooting charts The following tables list problem symptoms and suggested solutions. See the Hardware Maintenance Manual and Troubleshooting Guide for more detailed troubleshooting charts. If you cannot find the problem in the troubleshooting charts, run the diagnostic programs. If you have run the diagnostic test programs, or if running the tests does not reveal the problem, call for service. -
Page 62: Hard Disk Drive Problems
Hard disk drive problems Symptom Suggested action Not all drives are recognized by 1. Remove the first drive that is not recognized and try the hard disk drive the hard disk drive diagnostic diagnostic test again. test (the Fixed Disk test). 2. -
Page 63: Memory Problems
If the problem remains, call for service. Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service. -
Page 64: Option Problems
1. To prevent diskette drive read/write errors, make sure that the distance between the monitor and diskette drives is at least 75 mm (3 in.). 2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. -
Page 65: Power Problems
If the problem remains or if you are using an ACPI operating system, call for service. Serial port problems For more information about the serial port, see the Option Installation Guide on the IBM Eserver Documentation CD. Symptom Suggested action The number of serial ports... -
Page 66: Universal Serial Bus Device Problems
Universal Serial Bus device problems Symptom Suggested action A USB device does not work. Make sure that: v The correct USB device driver is installed. v Your operating system supports USB devices. If the problem remains, call for service. eServer 326m Type 7969: Installation Guide... -
Page 67: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional... -
Page 68: Getting Help And Information From The World Wide Web
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM Eserver and IntelliStation systems, optional devices, services, and support. The ® ® address for IBM xSeries and BladeCenter information is http://www.ibm.com/eserver/xseries/. -
Page 69: Appendix B. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. -
Page 70: Trademarks
Tivoli Chipkill Tivoli Enterprise e-business logo Update Connector Eserver Wake on LAN FlashCopy XA-32 XA-64 IBM (logo) X-Architecture IntelliStation XceL4 NetBAY XpandOnDemand Netfinity xSeries NetView Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. -
Page 71: Product Recycling And Disposal
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. -
Page 72: Battery Return Program
In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. -
Page 73: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. -
Page 74: Taiwanese Class A Warning Statement
Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. - Page 75 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
- Page 76 IBM power cord part number Used in these countries and regions 14F0087 Israel 1838574 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman Islands, Costa Rica, Colombia, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,...
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Page 77: Index
31 SCSI IDs 18 serial 31 non-hot-swap, installing 20 USB 30, 31 problems 48 video 31 status LED 18, 30 controls types supported 18 front 29 heat output specifications 5 operator information panel 30 © Copyright IBM Corp. 2005... - Page 78 notices (continued) FCC, Class A 59 important notices 3 notices and statements 3 information LED 30 input/output connectors 27, 29 installing adapter 15 online publications 1 cover 26 operating-system installation 36 hot-swap hard disk drive 19 operator information panel 30 memory 22 option problems 50 microprocessor 23...
- Page 79 United States FCC Class A notice 59 Universal Serial Bus (USB) problems 52 updating the firmware 37 connectors 30, 31 requirements 27 utility program baseboard management controller firmware update 37 video connector 31 controller specifications 5 Web site IBM server products 1 IBM support 24 Index...
- Page 80 eServer 326m Type 7969: Installation Guide...
- Page 82 Part Number: 40K0994 Printed in USA (1P) P/N: 40K0994...