Chapter 6. Troubleshoot Operations Console Connections; Troubleshoot Status Messages - IBM E Server i Series Manual

Chapter 6. Troubleshoot Operations Console connections

Problems can occur during an Operations Console configuration. Here are some
solutions to common problems that are encountered during your initial setup and
management of your configurations:

Troubleshoot status messages

If you encounter connection problems when connecting a console, Operations
Console provides status messages to assist you in troubleshooting the connections.
A status message indicates whether or not you have a connection problem. It is
displayed under Status in the Connection details area of the iSeries Operations
Console window.
Do the following before you start troubleshooting the connection:
v Make sure that you have the latest Service pack for iSeries Access for Windows.
v If your local console allows remote consoles to connect to it, make sure that you
Review the following status messages to diagnosis if you have a connection
problem.
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Troubleshoot status messages
This topic includes status messages to help you troubleshoot your connection.
Troubleshoot connection problems
This topic includes solutions to connection problems encountered during your
Operations Console connection.
Troubleshoot authentication problems
This topic includes solutions to authentication problems encountered during
your Operations Console connection.
Troubleshoot emulator problems
This topic includes solutions to emulator problems you may encounter during
your Operations Console connection.
Troubleshoot system reference code (SRC) data
This topic includes solutions to SRC data received on your server.
Troubleshoot remote control panel or virtual control panel problems
This topic includes solutions to control panel problems encountered during
your Operations Console connection.
Troubleshoot configuration wizard problems
This topic includes solutions to problems encountered while you are
completing the Operations Console configuration wizard.
Troubleshoot other Operations Console problems
This topic includes solutions to additional problems encountered during your
Operations Console connection.
have the same service packs at the local console and remote console.
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