Hex Dum P Mode - Datamax M-Class Mark II Operator's Manual

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The Hex Dum p Mode is a useful t ool for diagnosing problem s, including com m unicat ion and DPL

synt ax errors, allowing a com parison of input st rings ( sent by host ) t o out put dat a ( received by

print er) . To decode t his inform at ion, t he Class Series 2 Program m er's Manual is an essent ial

reference. This out put can be used for debugging t he label form at . I n addit ion, by repeat edly

sending a form at , t his m ode can uncover handshaking problem s ( if t hey exist ) . Handshaking

problem s are ident ified by sect ions of m issing dat a in t he charact er st ring.

To pr in t t h e H e x D u m p La be l:

N on - displa y pr in t e r s: Wit h t he print er loaded wit h m edia ( at least 4 inches wide) and ribbon ( if

print ing wit h t herm al t ransfer m edia) . Turn on t he print er, when all t hree light s t urn on press and

hold t he

but t on. Cont inue holding t he

FEED

Now, all dat a received by t he print er will be out put in hexadecim al code, along wit h t he print able

ASCI I equivalent s, as shown below. To exit Hex Dum p Mode, sim ply t urn t he print er off and t hen

back on.

D ispla y- e quippe d pr in t e r s: To begin, go t o t he Diagnost ics m enu and enable Hex Dum p Mode;

see Sect ion 4.5. Exit t he m enu and save t he changes. Now, 'HEX DUMP MODE' will be indicat ed by

t he display and all dat a sent t o t he print er will now be out put in hexadecim al code, along wit h t he

print able ASCI I equivalent s, as shown below. To exit Hex Dum p Mode, re- ent er t he Diagnost ics

Menu and disable t he Hex Dum p Mode, exit t he m enu, t hen save t he changes.

The figure below is a sam ple Hex Dum p Label. Aft er sending a label form at t o t he print er, t he hex

code out put will be im m ediat e. As a final not e, m any soft ware program s use bit m apping t o

const ruct t he label, m aking diagnosis difficult . Cont act Dat am ax- O'Neil Technical Support wit h any

quest ions.

Ch a pt e r 6 – Tr ou ble sh oot in g

but t on unt il t he

FEED

light t urns off.

STOP

6 8

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