Reference Manual
00809-0100-4308
Table 6-7: Incorrect or missing interface level reading
Symptom
There is only oil in the tank but the transmitter reports
water.
There is only water in the tank but the transmitter reports
oil.
Table 6-8: Power module troubleshooting
Symptom
The Power Module seems to run out of battery very fast.
Table 6-9: Device display troubleshooting
Symptom
The device display is not functioning.
Reference Manual
(continued)
Possible cause and recommended actions
•
Check Thresholds, see
Adjust
•
Make sure the Typical Interface Condition is set to Layer
at the bottom (thin) if you typically have a thin layer at
the bottom, see
Typical interface
•
Check Thresholds, see
Adjust
•
Make sure the Typical Interface Condition is set to Layer
on Top (Thin) if you typically have a thin layer at the
top, see
Typical interface
Possible cause and recommended actions
•
Consider Update Rate, refer to
Selecting a fast update rate has an impact on Power
Module life.
•
Consider Performance Mode, refer to
mode. The Power Module life is reduced if Performance
Mode is set to High.
•
Check that Power Mode is set to Normal, see
mode.
•
Verify device is not installed in extreme temperatures.
•
Verify that device is not a network pinch point.
Possible cause and recommended actions
•
Display Mode is set to Disabled. Set Display Mode to On
Demand or Periodic, refer to
•
Reseat the device display according to
device
display.
Service and troubleshooting
February 2020
thresholds.
condition.
thresholds.
condition.
Configure update
rate.
Performance
Power
Device
display.
Utilize the
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