Troubleshooting; Chapter 45 Troubleshooting; Power, Hardware Connections, And Leds - ZyXEL Communications ZyWALL 2 Plus User Manual

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Table of Contents

This chapter offers some suggestions to solve problems you might encounter. The potential

problems are divided into the following categories.

ZyWALL Access and Login

Internet Access

Wireless Router/AP Troubleshooting

45.1 Power, Hardware Connections, and LEDs

The ZyWALL does not turn on. None of the LEDs turn on when you turn on the

7 Make sure you are using the power adaptor or cord included with the ZyWALL.

8 Make sure the power adaptor or cord is connected to the ZyWALL and plugged in to an

appropriate power source. Make sure the power source is turned on.

9 Disconnect and re-connect the power adaptor or cord to the ZyWALL.

10 If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

2 Check the hardware connections. See the Quick Start Guide.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.

4 Disconnect and re-connect the power adaptor to the ZyWALL.

5 If the problem continues, contact the vendor.

ZyWALL 2 Plus User's Guide

Troubleshooting

Section 1.5 on page

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