Packing A Ja2500 Junos Space Appliance Or Component For Shipping; Packing A Ja2500 Appliance For Shipping - Juniper Junos Space JA2500 Hardware Manual

Packing a JA2500 Junos Space Appliance or Component for Shipping

Packing a JA2500 Appliance for Shipping

Copyright © 2014, Juniper Networks, Inc.
If you are returning a JA2500 Junos Space Appliance or component (field-replaceable
unit [FRU]) to Juniper Networks for repair or replacement, pack the item as described in
this topic.
Before you begin packing the appliance or component, do the following:
Obtain a Return Materials Authorization (RMA) number for the appliance or the
component. For more information, see
Materials Authorization for Junos Space Appliances" on page
Retrieve the original shipping carton and packing materials. Contact your JTAC
representative if you do not have these materials, to learn about approved packing
materials.
Ensure that you understand how to prevent electrostatic discharge (ESD) damage.
See "Preventing Electrostatic Discharge Damage" on page
Packing a JA2500 Appliance for Shipping on page 109
Packing Components of the JA2500 Appliance for Shipping on page 110
If you need to transport the JA2500 appliance to another location or return the appliance
to Juniper Networks, you need to pack the appliance securely in its original packaging to
prevent damage during transportation.
Before you pack the JA2500 appliance, do the following:
Power off the appliance. Refer to the
1.
page 69 topic for details.
Disconnect power from the appliance.
2.
Remove the cables that connect the appliance to all external devices.
3.
Ensure that you have the following parts and tools available to pack the appliance:
Phillips (+) screwdriver, number 2
ESD grounding strap
Antistatic bag
To pack the JA2500 appliance, do the following:
If the appliance is installed in a rack, have one person support the weight of the
1.
appliance while another person unscrews and removes the mounting screws.
Remove the appliance from the rack and place the appliance on a flat, stable surface.
2.
Use the screwdriver to remove the rack-mounting brackets from the appliance chassis.
3.
Place the appliance in an antistatic bag.
4.
Chapter 12: Returning the Appliance or Appliance Components
"Contacting Customer Support to Obtain Return
140.
"Powering Off the Junos Space Appliance" on
108.
109