Troubleshooting The Ja2500 Appliance; Troubleshooting Junos Space Ethernet Interface Eth3 Connectivity - Juniper Junos Space JA2500 Hardware Manual

CHAPTER 9

Troubleshooting the JA2500 Appliance

Troubleshooting Junos Space Ethernet Interface eth3 Connectivity

Problem
Solution
Copyright © 2014, Juniper Networks, Inc.
Troubleshooting Junos Space Ethernet Interface eth3 Connectivity on page 83
If you have connectivity issues with the Junos Space Ethernet interface eth3, you can use
this procedure to troubleshoot the connectivity issues.
NOTE: This topic applies to the following Junos Space Appliances: JA1500
and JA2500.
Before you begin, do the following:
Connect a management device (PC or laptop) to the appliance using the management
console and power on both the appliance and the management device. Alternatively,
you can connect to the appliance via telnet or SSH if the appliance is accessible via
the network.
Log in to the appliance using the administrator username (admin) and password.
Ensure that you have accessed the shell. Refer to the Accessing the Shell section in the
"Changing Network and System Settings for a Junos Space Appliance" on page 58
topic for details.
To troubleshoot connectivity issues from the eth3 interface, do the following:
Force traffic to use the Ethernet interface eth3 interface by executing one of the
1.
following commands from the shell:
ping -I eth3 destination ip address
ping -I eth3 interface ip address destination ip address
If no packets are received, do the following:
2.
Verify the gateway IP address in the devint routing table by executing the following
command from the shell:
ip route show table devint
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