Lennox iComfort E30 Installation And Setup Manual
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Lennox iComfort E30 Installation And Setup Manual

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iComfort
E30
®
Smart Thermostat
507686-06 6/2020
Installation and Setup Guide
Copyright 2020
Lennox Industries Inc.
©
Dallas, Texas, USA
Disponible en español en www.lennoxPros.com.

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Summary of Contents for Lennox iComfort E30

  • Page 1 ® Smart Thermostat 507686-06 6/2020 Installation and Setup Guide Copyright 2020 Lennox Industries Inc. © Dallas, Texas, USA Disponible en español en www.lennoxPros.com.

  • Page 2: Table Of Contents

    Table of Contents Diagnostics......................28 Shipping and Packing List ................3 Installation Report ....................28 Operating and Storage Environment, Electrical and Dimensions ....3 Information ......................28 Smart Hub External Components, Button, LEDs, Jumpers, Terminals Dehumidification Settings ................28 and Wiring Specifications ................3 Dehumidification Setting Options ................

  • Page 3: Shipping And Packing List

    Hinged Cover COMMBUS ACC1 ACC2 (Removable) The iComfort E30 smart thermostat CAN NOT be connected as a communicating device to indoor or outdoor units. Only conventional 24VAC 24VAC Control Wiring Connections Power wiring to indoor and outdoor units is supported.
  • Page 4 Alert codes which require manual clearing can only be done under the dealer Table 1. System and Commissioning LED Indicators control center > notification screen. Status Description Color Table 1. System and Commissioning LED Indicators If multiple errors are present, the system status LED will display each active Status Description condition for one second on and one second off.

  • Page 5: Unit Type Jumpers

    Heat Stage Jumper Positions 0 1 2 3 The heat staging Jumper must be set for the number of stages of electric heat UNIT HEAT TYPE STAGES (air handler) or the number of stage of gas heat (furnace) and stages of heat System Status LED pump.

  • Page 6: Terminals And Wiring Specifications

    When power off/ or control reset, 24VAC power shall not valve (24 VAC = heat) to IAQ devices such as humidifier, Lennox Ventilation Control System and Heat or be present on the O terminal. Energy Recovery Ventilators to turn the indoor blower on and off.

  • Page 7: Sensor Wiring

    Outdoor Air Temperature Sensor (OATS) The optional outdoor air (temperature) sensor (OATS) (X2658) wiring distance to the iComfort E30 should not exceed 150 feet (45 meters) when wired with minimum 22 #AWG (recommend 18 #AWG) dedicated 2-conductor thermostat Subbase attached cable.

  • Page 8: Application Wiring

    Application Wiring E30 Smart Hub Diagrams are typical low voltage conventional wiring connections. 0 1 2 3 UNIT HEAT TYPE STAGES HD Display Subbase Set “Unit Type” to IFC for furnace (Front View) and AHC for air handler. Set “Heat Stages” to number of either gas or E30 Smart Hub electric heat stages.
  • Page 9 NOTE: Terminals O, DS, Y1 and Y2 used only on some air handlers. NOTE: Cut on-board links R-DS and R-O on Lennox communicating air handler control. Figure 11. Hot Water Coil Heat with Aquastat Blower Control with Con- Figure 9. Dual-Fuel - Conventional Furnace with Conventional Heat...
  • Page 10 Wiring connections between E30 and non- communicating indoor unit will be application specific. iComfort E30 Figure 15. iComfort E30 to either ERV or HRV Figure 13. HCWHD3 Series Dehumidifiers with Conventional Indoor Unit Set “Unit Type” to IFC for furnace and AHC for air handler.

  • Page 11: Installation Recommendations

    • DO NOT install the smart hub on the indoor unit, duct work, or other Installation Recommendations equipment that could induce vibration in the smart hub. DO NOT install the smart hub on or near large metal objects. This • WARNING could adversely affect the range and directional coverage of the smart hub Wi-Fi signal.

  • Page 12: Hd Display Installation

    HD Display Installation 1/4” Installation Use the following procedure for installation of the HD Display where existing 7. Use a level to align the subbase on wall horizontally. thermostat wiring does not exist: 1. Unpack the HD Display and subbase. 2.

  • Page 13: Mounting Display To Subbase

    Application) 10. Secure subbase to wall with provided #6 x 1.25” pan head screws (4). This application tool is used by dealers to commission a iComfort E30 smart 11. Connect thermostat wiring to subbase screw terminals. thermostat using a Wi-Fi enabled mobile device.

  • Page 14: Service

    NOTE: Once commissioning is completed you may reattach the HD Display 3. The LED will start blinking green for two minutes. During this time the to the subbase. smart hub will broadcast its Wi-Fi identifier (SSID). 4. If this is the first time connecting to the target smart hub then go to your 3.

  • Page 15: Multiple Smart Hub(S) - Group Id

    If problem persists, please contact your iComfort dealer at 1-800-555-8888 Default Group ID 1. Range is 1 to 9. For additional support, contact Lennox at NOTE: If a smart hub is set to Group 0, then there is no connectivity with 1-800-9-LENNOX or visit www.lennox.com/support another smart hub.

  • Page 16: Dealer Info

    Internet, the remaining information will be populated we check for dependencies. automatically by the Lennox server based on the dealer name or phone number entered. All information can be entered manually if desired however. NOTE: This is where an outdoor unit type only is selected. Selections are one Information that can be manually entered is name, email website, dealer or two-stage heat pumps or air conditioners.

  • Page 17: Commissioning Completion

    This menu provides access to the dealer for performing various functions as listed below: To navigate back to the dealer control center, < Use to run test on Use to run touch on the Dave Lennox icon when available system components diagnostics on on the top left-hand side of the screen. system components <...

  • Page 18: Equipment Parameters

    Equipment Parameters Selections listed in this section are dependent on system hardware configuration. Not all options will be available. NOTE: When changing the default settings for any parameter, there is a possibility that it will affect the settings for another parameter. If this happens, a pop-up message will be displayed listing the other affected parameters and their new automatically set values.
  • Page 19 Table 7. Smart Hub Parameters Parameter Description (In alphabetical order) Electric Heat Stages Can increase or decrease the number of electric elements to come on during a call for defrost. Thermostat will have a demand for heat.) During Defrost Range is 0 to 5 electric heat stages. Default is 2. Adjustments are in increments of 1. A unique name can be assigned to this component.
  • Page 20 Table 7. Smart Hub Parameters Parameter Description (In alphabetical order) Heating - Heat Pump with Electric - 3 Stage (2 compressor / 1 backup OR 1 compressor / 2 backup) 1st stage Stages Stg1 Differential Locked = 2nd stage stage Stg2 Differential 3rd stage 3rd stage...
  • Page 21 Temp Options are off, 40°F, 45°F, 50°F and 55°F (4°C, 7°C, 10°C and 13°C). Default is off. (Lennox Two-Stage Heat Pumps Only) The highest temperature setting that the heat set point can be set on the thermostat. Default is 90.0F (32.33°C). Range is 60.0 to 90.0°F (15.56 to 32.22°C). Adjustable Max Heat Setpoint in increments of 1°F (0.56°C).
  • Page 22 Conservative - The system will wait longer to display any Smart Alert Enable alarms. This options allow for a minimum chance for false alarms being shown. Medium (default) - Extensive testing by the Lennox development team to minimize the number of false alarms.
  • Page 23 Table 7. Smart Hub Parameters Parameter Description (In alphabetical order) When enabled, smooth set back begins recovery up to two hours before the programmed time so that the programmed temperature is reached at the corresponding programmed event time. Assume 12°F (6.6°C) per hour for first-stage gas/electric heating and 6°F (3.3°C) per hour for first-stage compressor based heating or cooling. With Smooth Set Back disabled, the system will start a recovery at the programmed time.
  • Page 24 Table 7. Smart Hub Parameters Parameter Description (In alphabetical order) Ventilation Control Mode - timed (default) Parameter range is 0.0 - 60.0 minutes. Default is 20.0 minutes. Can be adjusted in increments of 1.0 minutes. • The system first tries to satisfy the ventilation time by only ventilating while conditioning is occurring. Continuous fan is not considered conditioning. •...
  • Page 25 Table 7. Smart Hub Parameters Parameter Description (In alphabetical order) Ventilation Control Mode - ASHRAE • In this mode the thermostat can assist the installer by validating the ventilation CFMs are capable of meeting the ASHRAE required ventilation volumes, but the thermostat has no ability to control CFM from the HRV/ERV.
  • Page 26 Table 7. Smart Hub Parameters Parameter Description (In alphabetical order) Parameter range is -20 to 55ºF. Default is 0ºF. Can be adjusted in increments of 5ºF. Ventilation Low While the outdoor temperature is lower than the setting for the Ventilation Low Outdoor Temperature Limit, ventilation does not run. When locked out due to low Outdoor Temperature outdoor temperature, it will become unlocked when the outdoor temperature is missing, or when the temperature reported is 1°F higher than the Ventilation Low Limit...

  • Page 27: Tests

    A updated installation report is generated and available in the next set of test items. Once all tests are completed press done to return Lennox Pros under the Homeowners account. to the touch tests to run screen. Touch the left arrow at the top left side of...

  • Page 28: Diagnostics

    Adding dealer information will ensure the thermostat is associated with your units without a Discharge Air Temperature Sensor (DATS) LennoxPros.com account when connecting to the Lennox server. Installed. Recommend when outdoor air is excessively humid. Information Pop-Up Screen: If the dealer ID or phone number is not provided, May cool your home below the set temperature.

  • Page 29: Overcooling

    Lennox models are all non-communicating equipment and can be added during If at the time the cooling call terminates, the humidity the commissioning procedure (see “Commissioning (Using the HD Display)”...

  • Page 30: Zoning Application

    (20 to 500 cfm, default is 130 cfm) ASHRAE Compliance Check Wiring connections are listed in “Figure 15. iComfort E30 to either ERV or HRV” on page 10 and “Figure 16. iComfort E30 to Fresh Air Damper” on ASHRAE Infiltration Credit page 10.

  • Page 31: Wi-Fi Connection

    4. The “enter new network information” screen will appear. Enter the name of Table 13. Ventilation Control Modes the hidden network. Fresh Air Ventilation Control Mode Speed Speed Speed Speed NOTE: The thermostat can connect to a home wireless outer that uses up to Damper 32 characters in the access point name (visible or hidden).

  • Page 32: Performance Reports

    • Microwave ovens Performance Reports • Wireless cameras Performance reports are only available through either the consumer or dealer • Portable phones and bases web portals. • Baby monitors • Homeowner access is available at www.myiComfort.com. • Wireless speakers • Dealer access is available through the Dealer Dashboard at www. •...

  • Page 33: Notifications

    The Lennox communicating thermostat will not show any code for a soft disabled control. When soft disabling occurs only the control that has been disabled will display the blinking LED status.

  • Page 34: Alert Codes

    Alert Codes Table 16. Alert Codes and Troubleshooting Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu. Moderate alerts are not emailed to Homeowners. Dealers will get an email and code can be seen on thermostat under the installer notification section. Applicable Actual Alert...
  • Page 35 Table 16. Alert Codes and Troubleshooting Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu. Moderate alerts are not emailed to Homeowners. Dealers will get an email and code can be seen on thermostat under the installer notification section. Applicable Actual Alert...
  • Page 36 Table 16. Alert Codes and Troubleshooting Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu. Moderate alerts are not emailed to Homeowners. Dealers will get an email and code can be seen on thermostat under the installer notification section. Applicable Actual Alert...
  • Page 37 Table 16. Alert Codes and Troubleshooting Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu. Moderate alerts are not emailed to Homeowners. Dealers will get an email and code can be seen on thermostat under the installer notification section. Applicable Actual Alert...
  • Page 38 Table 16. Alert Codes and Troubleshooting Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu. Moderate alerts are not emailed to Homeowners. Dealers will get an email and code can be seen on thermostat under the installer notification section. Applicable Actual Alert...
  • Page 39 Table 16. Alert Codes and Troubleshooting Initial notification of critical alerts will pop up on the home screen and will be listed under notification menu. Minor and moderate alerts are found only under the notification menu. Moderate alerts are not emailed to Homeowners. Dealers will get an email and code can be seen on thermostat under the installer notification section. Applicable Actual Alert...

  • Page 40: Installation Checklist

    Can the homeowner access the consumer portal (www.myicomfort.com) from either a PC or tablet? Has the homeowner downloaded the Lennox Thermostat application from either Google Play or IOS App Store to their mobile devices? Is the Lennox Dealer account number or your main shop phone number been added to the dealer information screen? Has a complete system test been run? If not, from the HD Display home screen go to settings >...

  • Page 41: Lennoxpros Dealer Dashboard

    NOTE: Clicking on a card with an alert expands to display the Remote In • Name control (if enabled by the homeowner) and Troubleshoot (access to the Lennox Troubleshooting Center which includes error code lookups • Address and any available documentation).

  • Page 44: Index

    Index Electric Heat Stages During Defrost 19 Rebooting 15 Energy Recovery Ventilator (ERV) 29 Restart 27 Operating Environment 3 Equipment Found Screen 16 Smooth Setback Recovery (SSR) 23 Outdoor Air Sensor 7 Soft Disable 34 Outdoor Temperature Reading Calibration Advanced Dehumidification Descriptions Stage Delay Timers 23 18, 21 Stage Differentials 23...

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