Communication Error Codes; General Codes - Xerox WorkCentre 220 User Manual

• restarting the transmission using the transmission queue refer to paragraph Immediately perform
transmission from the waiting queue, page 6-10). In this case, for a document composed of sev-
eral pages, the transmission will take place from the page where the error occurred
• abandoning the transmission by deleting the corresponding command in the transmission line
(refer to paragraph Deleting a transmission on hold, page 6-11).
The terminal makes at most 5 automatic redials. The non-transmitted document is automatically deleted
from the memory and a transmission report is then printed together with an error code and the cause for
transmission failure (see the communication error codes).

Communication error codes

The communication error codes appear in the logs and transmission reports.

General codes

Code 01 - Busy or no fax answer
This code appears after 6 unsatisfactory attempts. Call later.
Code 03 - User break
A communication has been stopped by the user pressing the
Code 04 - Non programmed number
A number saved as a one-touch key or abbreviated number is not valid-check it. (Example: a delayed
transmission was programmed with a one-touch key and this key has been deleted in the meantime).
Code 05 - Scanning default
An incident occurred with the scanner, for example, the sheet is jammed.
Code 06 - Printer default
An incident occurred in the printer: no paper, paper jam, opened cover... In the reception mode, this
incident appears only if the reception parameter is switched to
Reception without paper, page 4-6).
Code 07 - Disconnected
The link has been cut (bad line). Check the number and try again.
Code 08 - Quality
The document you sent was not well received. Contact your subscriber to see if you need to send again.
Code 0A - No document to be polled
You tried to poll a document from a subscriber who had not prepared his document (no deposit) or the
password entered was incorrect.
Code 0B - Wrong number of pages
There is a difference between the number of pages indicated during preparation for the transmission
and the number of pages sent- check the number of pages in the document.
Code 0C - Received document error
Ask the subscriber who called you to check the length of his document (it may be too long to be
completely received).
Code 0D - Transmission failed
Ask the sender to resend the document.
7-18
Maintenance
key.
(refer to paragraph
WITHOUT PAPER