Toro Greensmaster eFlex 2120 Series Operator's Manual page 47

The rechargeable Lithium-Ion battery (Model 04232) is warranted to be free from defects in materials and workmanship for a period of 5 years or 1,925
Kilowatt Hours (kWh) of use, whichever occurs first. Over time, battery consumption reduces the amount of energy capacity (Watt-hours) available per full
charge. Energy consumption varies due to operating characteristics, accessories, turf, terrain, adjustments, and temperature.
The warranty program includes two warranty coverage levels:
Warranty coverage - Tier #1: Full warranty coverage applies to the first two years (730 days) from product purchase invoice date or 820 kWh of battery
output, whichever occurs first. If a warrantable failure occurs during Tier 1, Toro will replace the battery with a new or remanufactured battery at no charge
to you. This includes diagnostics, labor, parts, and transportation. The replacement battery retains the remainder of the original battery warranty.
Warranty Coverage - Tier #2-7: During the remaining 3 years or 1925 kWh, whichever occurs first, a prorated "Part Only" warranty applies. This
coverage excludes diagnostics, labor, and transportation. Warranty coverage is based on the table below using days in service and kWh, whichever is
greater, to determine the correct Tier. If a warrantable failure occurs during tier 2-7, the prorated warranty allows replacement of a defective battery with a
new battery where the customer pays only for the portion of battery energy consumed. A new replacement battery purchased with a customer contribution
receives full Tier #1 warranty coverage. The new battery requires registration.
Tier selection examples:
1. A battery fails at 1400 days and 1150 kWh. Days in service = Tier #5 because 1400 days is less than 1460 days. kWh = Tier #3 because 1150
kWh is less than 1200 kWh. Select Tier #5 because 5 is greater than 3 (whichever is greater).
2. A battery fails at 900 days and 1300 kWh. Days in service = Tier #2 because 900 days is less than 910 days. kWh = Tier #4 because 1300 kWh is
less than 1390 kWh. Select Tier #4 because 4 is greater than 2 (whichever is greater).
Your Toro Distributor establishes the retail cost of the battery and this cost includes the current battery cost, freight, tax, duty, and handling.
Tier Years
1 ≤2
2 ≤2.5
3 ≤3
4 ≤3.5
5 ≤4
6 ≤4.5
7 ≤5
Battery Limited Warranty
Days
0-730
731-910
911-1095
1096-1275
1276-1460
1461-1645
1656-1825
Total kWh Consumed
0-820
821-1010
1011-1200
1201-1390
1391-1570
1571-1750
1751-1925
Customer Pay % Retail
Full Coverage
16%
28%
36%
44%
60%
68%
374-0285 Rev A