Upgrade Error Codes And Recommended Actions - IBM Storwize V7000 Unified Series Problem Determination Manual

Table 45. Upgrade error codes from using the applysoftware command and recommended
actions (continued)
Error Code
EFSSG4158
EFSSG4159
EFSSG4160
General upgrade error codes and recommended actions
If any errors are posted during the upgrade process, see Table 46 and take the
described course of action. If the error you see is not listed in this table, call the
IBM Support Center. Follow these guidelines:
1. Follow the actions in the order presented.
2. After each recommended fix, restart the upgrade by issuing the applysoftware
command again. If the action fails, try the next recommended action.
3. If the recommended actions fail to resolve the issue, call the IBM Support
Center.
Table 46. Upgrade error codes and recommended actions
Error
Code Explanation
019A Yum update failed.
019B Unable to remove StartBackupTSM
task.
019C Unable to determine active
management node.
The applysoftware
command explanation
The specific upgrade cannot
be installed over the current
version.
The system is in an
unhealthy state and the
upgrade cannot start.
The system has insufficient
file system space.
Action
Contact your next level of support.
Enter the lscluster command to verify
that the management service is running
on the active node. (The command fails if
the management service is not running
on the active node.) If the command fails,
type startmgtsrv to start it.
Enter the lscluster command to verify
that the management service is running
on the active node. (The command fails if
the management service is not running
on the active node.) If the command fails,
type startmgtsrv to start it.
Action
Check the upgrade
documentation and verify
that the level you are coming
from is compatible with the
level you are going to. If the
upgrade level is not
compatible, download the
correct level and try again. If
the upgrade level is
compatible and the error
persists, call the IBM Support
Center.
See Chapter 3, "Getting
started troubleshooting," on
page 9. Determine if the
system has issues.
At least 3 GB of space is
required. Remove unneeded
files from the /var file
system.
Chapter 7. Recovery procedures
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