SMC Networks Elite16 Manual page 71

Using DIAGNOSE f o r
Troubleshooting
This section explains what to do if
your Ethemet adapter is not function-
ing.
Ihe diagnostic program provided on
the software diskette can be used in
conjunction with this infonnation to
assist you in locating the source of a
problem if the installed adapter does
not mn properly Ihe Main Menu op-
tion that will pinpoint a specific prob-
lem has also been listed here for your
convenience. If you are not familiar
with running DIAGNOSE, please see
the "Diagnostic" section in this
manual.
Before mnning DIAGNOSE, make sure
that the adapter is completely seated
in the computer's expansion slot, and
no cables inside the computer are
loose.
DIAGNOSE: Basic
Adapter Test
If allthe other workstations con-
nected to the server are working
properiy and your workstation is the
only one affected, the problem is
probably in the hardware or software
of the adapter you just installed. This
utility verifies if the network card and
PC are operational.
If the diagnostic Basic Adapter Test
passes, the hardware is probably
operating properly If the test fails,
the most common hardware problem
is that another device is conflicting
with the Ethernet adapter
DIAGNOSE: Set Configuration
If you are having a problem with the
hardware configuration, you can
check this option to see what con-
figuration information is being
received from the board.
Before attempting to resolve a con-
figuration conflict, review the section
in this manual on avoiding configura-
tion conflicts. Also review the
sysmap.doc file on the software
driver diskette for up-to-date informa-
tion on the normal configuration set-
tings of all boards. Once you have
done this, choose another configura-
tion for your Ethemet adapter
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