Job Aid: Replacing The G700 Media Gateway; Assumptions - Avaya S8300 Series Replacement Manual

Job Aid: Replacing the G700 Media Gateway

!
Important:
Always check the Avaya Support Website for Product Support Notices at
Important:
support.avaya.com
Notices.
You or your service support center may determine that you must replace a G700 Media
Gateway. This determination may be based on a variety and/or combination of symptoms,
including, but not limited to, the following:
1. You cannot log in to the media gateway
2. The gateway does not register with its primary controller
3. The gateway is experiencing rolling reboots
4. The VoIP module on the media gateway's motherboard is not working.
This job aid describes the procedures to replace an installed G700 Media Gateway with a new
G700. The steps in the procedures vary, depending on the following two considerations:
The G700 Media Gateway may or may not contain an S8300 Media Server, which can be
●
configured as a primary controller or as a local survivable processor (LSP).
The G700 Media Gateway may be functional or not functional.
●

Assumptions

The following items are assumed for the successful completion of this replacement procedure. If
any of these assumptions do not apply to your scenario, some steps in the on-site replacement
procedure may need to be modified:
If the installed G700 contains an S8300, it may be configured as a primary controller or as
●
an LSP
An installed S8300, if any, and any installed media modules, will be reused in the new
●
G700.
The customer will provide a computer on the LAN for:
●
- Connection to the G700's primary controller if the primary controller is remote
- TFTP server support for backup of G700 configuration and .dat files (only if the G700
Media Gateway is functional) and for installation of new firmware
and select Communication Manager > Product Support
http://
03-300528 Issue 6 May 2009 39