Chapter 15 Simple Troubleshooting - Denso GT20Q-SB User Manual

Chapter 15 Simple Troubleshooting
Problem 1: Cannot correctly scan code
Things to check
Is the position of the scanner correctly aligned with
the code?
Is the code obscured by dirt, etc.?
Is the code blurred?
Problem 2: Cannot scan code
Things to check
Has the type of code to be scanned been enabled for
scanning?
Is the code to be scanned set as with check digit even
though the barcode has no check digit?
Is the check digit of the barcode you have scanned
incorrect?
Problem 3: The code data is not correctly displayed on the computer
Things to check
Is the connecting Bluetooth
communicate?
Is the connecting Bluetooth
Is there a connection to the connecting Bluetooth
device?
®
Is "Bluetooth -disconnect scanning" selected?
Problem 4: The scanner can only be used for a short time, even after charging
Things to check
Is the scanner set on the battery charger correctly?
Problem 5: Bluetooth
Things to check
Is the scanner set to "Auto-power off"?
®
device able to
®
device too far away?
®
®
wireless communication is disconnected
Measures
Align the scanner correctly with the code.
Wipe away anything obscuring the code.
Use a code that is not blurred.
Measures
Enable the type of code to be scanned as a scannable code.
Enable scanning without check digit.
Use the correct barcode.
Measures
See the manual for the connecting Bluetooth
Bring the scanner and the Bluetooth
Connect the connecting Bluetooth
®
Cancel Bluetooth -disconnect scanning. (Refer to
Measures
Set the scanner on the battery charger correctly. (Refer to
10.1)
Measures
Pull the trigger switch to reconnect. (Refer to
Change the auto-power off time. (Refer to
116
®
device.
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device closer together.
®
device.
Section 2.3)
Section
Section 2.4)
Section 2.3)