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ZyXEL Communications MAX-207HW2 User Manual

Wimax mimo indoor simple cpe 2.5 ghz
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MAX-207HW2
WiMAX MIMO Indoor Simple CPE (2.5 GHz)
中文名稱：WiMAX 802.16e 2.5GHz 無線寬頻路由器
Default Login Details
IP Address
http://192.168.1.1
Admin
Name and
Password
User Name
and
Password
www.zyxel.com
Firmware Version 1.0
Edition 1, 6/2009
www.zyxel.com
@dmin
284wj/6
User
user
Copyright © 2009
ZyXEL Communications Corporation

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  • Page 1 WiMAX MIMO Indoor Simple CPE (2.5 GHz) 中文名稱：WiMAX 802.16e 2.5GHz 無線寬頻路由器 Default Login Details IP Address http://192.168.1.1 Admin @dmin Name and 284wj/6 Password User Name User user Password www.zyxel.com Firmware Version 1.0 Edition 1, 6/2009 www.zyxel.com Copyright © 2009 ZyXEL Communications Corporation...

  • Page 2: About This User's Guide

    Please refer to www.zyxel.com for additional support documentation and product certifications. Documentation Feedback Send your comments, questions or suggestions to: techwriters@zyxel.com.tw Thank you! The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan. User’s Guide...
  • Page 3 About This User's Guide Need More Help? More help is available at www.zyxel.com. • Download Library Search for the latest product updates and documentation from this link. Read the Tech Doc Overview to find out how to efficiently use the User Guide, Quick Start Guide and Command Line Interface Reference Guide in order to better understand how to use your product.

  • Page 4: Document Conventions

    Syntax Conventions • The MAX-207HW2 may be referred to as the “WiMAX Modem”, the “device”, the “system” or the “product” in this User’s Guide. • Product labels, screen names, field labels and field choices are all in bold font.
  • Page 5 Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The WiMAX Modem icon is not an exact representation of your WiMAX Modem.\ Table 1 Common Icons WiMAX Device WiMAX Access Point Computer Notebook Server WiMAX Base Station...

  • Page 6: Safety Warnings

    Safety Warnings Safety Warnings • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. • Do NOT store things on the device. •...
  • Page 7 Safety Warnings User’s Guide...

  • Page 8: Table Of Contents

    Contents Overview Contents Overview Introduction and Wizards ...................... 17 Getting Started ........................... 19 Introducing the Web Configurator ....................23 Basic Screens ........................29 The Setup Screens ........................31 Advanced Screens ......................... 39 The Status Screen ........................41 The LAN Configuration Screens ....................45 The WIFI Configuration Screen ....................
  • Page 9 Contents Overview User’s Guide...

  • Page 10: Table Of Contents

    Table of Contents Table of Contents About This User's Guide ......................3 Document Conventions......................5 Safety Warnings........................7 Contents Overview ........................9 Table of Contents........................11 Part I: Introduction and Wizards............17 Chapter 1 Getting Started ........................19 1.1 About Your WiMAX Modem ....................19 1.1.1 WiMAX Internet Access .....................
  • Page 11 Table of Contents 3.3 DHCP Client (DHCP 用戶端 ) ....................33 3.4 Time Setting ( 時間設定 ) ..................... 35 3.4.1 Pre-Defined NTP Time Servers List ................36 3.4.2 Resetting the Time ..................... 37 Part III: Advanced Screens..............39 Chapter 4 The Status Screen........................
  • Page 12 Table of Contents 6.2.4 Wireless LAN Advanced Setup ................. 68 6.3 MAC Filter ........................69 6.4 Wireless LAN Technical Reference ..................70 6.4.1 Additional Wireless Terms ..................71 6.4.2 Wireless Security Overview ..................71 6.4.3 MBSSID ........................73 6.4.4 Wireless Distribution System (WDS) ................74 6.4.5 WiFi Protected Setup ....................
  • Page 13 Table of Contents Part IV: Voice Screens ................. 107 Chapter 10 The Service Configuration Screens ..................109 10.1 Overview .......................... 109 10.1.1 What You Can Do in This Chapter ................. 109 10.1.2 What You Need to Know ..................109 10.1.3 Before you Begin .....................111 10.2 SIP Settings ........................111 10.2.1 Advanced SIP Settings ...................112 10.3 QoS ..........................119...
  • Page 14 Table of Contents Part V: Tools & Status Screens............143 Chapter 13 The Certificates Screens ...................... 145 13.1 Overview .......................... 145 13.1.1 What You Can Do in This Chapter ................. 145 13.1.2 What You Need to Know ..................145 13.2 My Certificates ......................... 146 13.3 Trusted CAs ........................
  • Page 15 Table of Contents 17.4 Phone Calls and VoIP ...................... 174 17.5 Reset the WiMAX Modem to Its Factory Defaults ............175 17.5.1 Pop-up Windows, JavaScripts and Java Permissions ........... 175 Chapter 18 Product Specifications ......................177 Part VII: Appendices and Index ............185 Appendix A WiMAX Security ....................

  • Page 16: Introduction And Wizards

    Introduction and Wizards Getting Started (19) Introducing the Web Configurator (23)

  • Page 18: Getting Started

    H A P T E R Getting Started 1.1 About Your WiMAX Modem The WiMAX Modem has a built-in switch and one phone port. It allows you to access the Internet by connecting to a WiMAX wireless network. You can use a traditional analog telephone to make Internet calls using the WiMAX Modem’s Voice over IP (VoIP) communication capabilities.

  • Page 19: Make Calls Via Internet Telephony Service Provider

    Chapter 1 Getting Started Use content filtering to block access to web sites with URLs containing keywords that you specify. You can define time periods and days during which content filtering is enabled and include or exclude particular computers on your network from content filtering.

  • Page 20: Wimax Modem Hardware

    Chapter 1 Getting Started 1.2 WiMAX Modem Hardware Follow the instructions in the Quick Start Guide to make hardware connections. 1.2.1 LEDs The following figure shows the LEDs (lights) on the WiMAX Modem. Figure 4 The WiMAX Modem’s LEDs POWER WIMAX LINK SIGNAL...

  • Page 21: Good Habits For Managing The Wimax Modem

    Chapter 1 Getting Started Table 2 The WiMAX Modem STATE DESCRIPTION Signal The Strength Indicator LEDs display the Interference-plus-Noise Ratio Strength (CINR) of the wireless (WiMAX) connection. Indicator Signal 1 On The signal strength is in the range between 5 and Signal 2 On The signal strength is in the range between 16 and Signal 3 On...

  • Page 22: Introducing The Web Configurator

    H A P T E R Introducing the Web Configurator 2.1 Overview The web configurator is an HTML-based management interface that allows easy device set up and management via any web browser that supports: HTML 4.0, CSS 2.0, and JavaScript 1.5, and higher. The recommended screen resolution for using the web configurator is 1024 by 768 pixels and 16-bit color, or higher.

  • Page 23: The Reset Button

    Chapter 2 Introducing the Web Configurator A login screen displays. Enter the default User Name ( 使用者名稱 ) (@dmin) and Password ( 密碼 ) (284wj/6), and then click Login ( 登入 ). Figure 5 Password Screen The following screen displays if you have not yet changed your password. It is highly recommended you change the default password.

  • Page 24: The Main Screen

    Chapter 2 Introducing the Web Configurator 2.2 The Main Screen When you first log into the web configurator and by-pass the wizard, the Main screen appears. Here you can view a concise summary of your WiMAX Modem connection status. This is also the default “home” page for the ZyXEL web configurator and it contains conveniently-placed shortcuts to all of the other screens.
  • Page 25 Chapter 2 Introducing the Web Configurator Table 3 Main ( 首頁 ) > Icons (continued) ICON DESCRIPTION VOICE Click to go to the Voice screen, where you can configure your voice service and phone settings. TOOLS ( 工具 ) Click to go the Tools screen, where you can configure your firewall, QoS, and content filter, among other things.
  • Page 26 Chapter 2 Introducing the Web Configurator Table 4 Main (continued) LABEL DESCRIPTION WiMAX Firmware This field displays the version number of the chip firmware used Version (WiMAX 韌體版 in this WiMAX Modem. 本 ) Version Date ( 版本日期 This field indicates the exact date and time the current firmware was compiled.
  • Page 27 Chapter 2 Introducing the Web Configurator User’s Guide...

  • Page 28: Basic Screens

    Basic Screens The Main Screen (25) The Setup Screens (31)

  • Page 30: The Setup Screens

    H A P T E R The Setup Screens 3.1 Overview Use these screens to configure or view LAN, DHCP Client and WAN settings. 3.1.1 What You Can Do in This Chapter • The Set IP Address (LAN 設定 ) screen (Section 3.2 on page 32) lets you configure the WiMAX Modem’s IP address and subnet mask.

  • Page 31: Before You Begin

    Chapter 3 The Setup Screens you entered. You do not need to change the computer subnet mask unless you are instructed to do so. DHCP Your WiMAX Modem can act as a DHCP (Dynamic Host Configuration Protocol) server that can assign your LAN computers an IP address, subnet mask, DNS and other routing information when its LAN DHCP feature is turned on.

  • Page 32: Dhcp Client (Dhcp 用戶端 )

    Chapter 3 The Setup Screens any other sub-screen you can simply choose Set IP Address (LAN設定) from the navigation menu on the left to open it again. Figure 8 SETUP( 設定 ) > Set IP Address (LAN 設定 ) The following table describes the labels in this screen. Table 5 SETUP ( 設定...
  • Page 33 Chapter 3 The Setup Screens Modem. These settings can be configured in the ADVANCED ( 進階 ) > LAN Configuration (LAN 設定 ) > DHCP Setup screen. Figure 9 SETUP ( 設定 ) > DHCP Client (DHCP 用戶端 ) The following table describes the labels in this screen. Table 6 SETUP( 設定...

  • Page 34: Time Setting ( 時間設定 )

    Chapter 3 The Setup Screens 3.4 Time Setting ( 時間設定 ) Click SETUP ( 設定 ) > Time Setting ( 時間設定 ) to set the date, time, and time zone for the WiMAX Modem. Figure 10 SETUP ( 設定 ) > Time Setting ( 時間設定 ) The following table describes the labels in this screen.

  • Page 35: Pre-Defined Ntp Time Servers List

    Chapter 3 The Setup Screens Table 7 SETUP ( 設定 ) > Time Setting ( 時間設定 ) LABEL DESCRIPTION Get from Time Server ( Select this if you want to use a time server to update the current 從時間伺服器取得 ) date and time in the WiMAX Modem.

  • Page 36: Resetting The Time

    Chapter 3 The Setup Screens Table 8 Pre-defined NTP Time Servers (continued) ntp.cs.strath.ac.uk ntp1.sp.se time1.stupi.se tick.stdtime.gov.tw tock.stdtime.gov.tw time.stdtime.gov.tw 3.4.2 Resetting the Time The WiMAX Modem automatically resets the time in the following circumstances: • When the device starts up, such as when you press the Power button. •...
  • Page 37 Chapter 3 The Setup Screens User’s Guide...

  • Page 38: Advanced Screens

    Advanced Screens The Status Screen (41) The LAN Configuration Screens (45) The WIFI Configuration Screen (59) The WAN Configuration Screens (77) The NAT Configuration Screens (89) The System Configuration Screens (99)

  • Page 40: The Status Screen

    H A P T E R The Status Screen 4.1 Overview Use this screen to view a complete summary of your WiMAX Modem connection status. 4.2 Status ( 狀態 ) Screen Click Advanced ( 進階 ) > STATUS ( 狀態 ) in the navigation bar to go to this screen, where you can view the current status of the device, system resources, interfaces (LAN and WAN), and SIP accounts.
  • Page 41 Chapter 4 The Status Screen Table 9 Advanced ( 進階 ) > Status ( 狀態 ) (continued) LABEL DESCRIPTION Device Information System Name This field displays the WiMAX Modem system name. It is used for identification. Firmware This field displays the current version of the firmware inside the device. Version It also shows the date the firmware version was created.
  • Page 42 Chapter 4 The Status Screen Table 9 Advanced ( 進階 ) > Status ( 狀態 ) (continued) LABEL DESCRIPTION Interface This column displays each interface of the WiMAX Modem. Status This field indicates whether or not the WiMAX Modem is using the interface.
  • Page 43 Chapter 4 The Status Screen User’s Guide...

  • Page 44: The Lan Configuration Screens

    H A P T E R The LAN Configuration Screens 5.1 Overview Use the ADVANCED > LAN Configuration screens to set up the WiMAX Modem on the LAN. You can configure its IP address and subnet mask, DHCP services, and other subnets.

  • Page 45: Dhcp Setup

    Chapter 5 The LAN Configuration Screens communicate across the network. These networking devices are also known as hosts. Subnet Masks Subnet masks determine the maximum number of possible hosts on a network. You can also use subnet masks to divide one network into multiple sub-networks. DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa.

  • Page 46: Static Dhcp

    Chapter 5 The LAN Configuration Screens The following table describes the labels in this screen. Table 10 ADVANCED > LAN Configuration > DHCP Setup LABEL DESCRIPTION DHCP Setup Enable DHCP Select this if you want the WiMAX Modem to be the DHCP server on the Server LAN.
  • Page 47 Chapter 5 The LAN Configuration Screens Note: This screen has no effect if the DHCP server is not enabled. You can enable it in ADVANCED > LAN Configuration > DHCP Setup. Figure 13 ADVANCED > LAN Configuration > Static DHCP The following table describes the labels in this screen.

  • Page 48: Ip Alias

    Chapter 5 The LAN Configuration Screens 5.4 IP Alias Click ADVANCED > LAN Configuration > IP Alias to add subnets on the LAN port. You can also control what routing information is sent and received by each subnet. Figure 14 ADVANCED > LAN Configuration> IP Alias The following table describes the labels in this screen.
  • Page 49 Chapter 5 The LAN Configuration Screens Table 12 ADVANCED > LAN Configuration> IP Alias (continued) LABEL DESCRIPTION RIP Version Select which version of RIP the WiMAX Modem uses when it sends or receives information on the subnet. • RIP-1 - The WiMAX Modem uses RIPv1 to exchange routing information.

  • Page 50: Ip Static Route

    Chapter 5 The LAN Configuration Screens 5.5 IP Static Route Click ADVANCED > LAN Configuration > IP Static Route to look at the static routes configured in the WiMAX Modem. Note: The first static route is the default route and cannot be modified or deleted. Figure 15 Advanced>...

  • Page 51: Ip Static Route Setup

    Chapter 5 The LAN Configuration Screens 5.5.1 IP Static Route Setup Click an Edit icon in ADVANCED > LAN Configuration > IP Static Route to edit a static route in the WiMAX Modem. Figure 16 Advanced> LAN Configuration > IP Static Route Setup The following table describes the labels in this screen.

  • Page 52: Other Settings

    Chapter 5 The LAN Configuration Screens Table 15 Management > Static Route > IP Static Route > Edit (continued) LABEL DESCRIPTION Apply Click to save your changes. Cancel Click to return to the previous screen without saving your changes. 5.6 Other Settings Click ADVANCED >...

  • Page 53: Technical Reference

    Chapter 5 The LAN Configuration Screens Table 16 ADVANCED > LAN Configuration > Other Settings (continued) LABEL DESCRIPTION Multicast You do not have to enable multicasting to use RIP-2M. (See RIP Version.) Select which version of IGMP the WiMAX Modem uses to support multicasting on the LAN.

  • Page 54: Dhcp Setup

    Chapter 5 The LAN Configuration Screens Once you have decided on the network number, pick an IP address that is easy to remember, for instance, 192.168.100.1, for your WiMAX Modem, but make sure that no other device on your network is using that IP address. The subnet mask specifies the network number portion of an IP address.

  • Page 55: Rip Setup

    Chapter 5 The LAN Configuration Screens The DNS server addresses that you enter in the DHCP setup are passed to the client machines along with the assigned IP address and subnet mask. There are two ways that an ISP disseminates the DNS server addresses. The first is for an ISP to tell a customer the DNS server addresses, usually in the form of an information sheet, when s/he signs up.

  • Page 56: Multicast

    Chapter 5 The LAN Configuration Screens RIP-1 is probably adequate for most networks, unless you have an unusual network topology. Both RIP-2B and RIP-2M sends the routing data in RIP-2 format; the difference being that RIP-2B uses subnet broadcasting while RIP-2M uses multicasting. 5.7.6 Multicast Traditionally, IP packets are transmitted in one of either two ways - Unicast (1 sender - 1 recipient) or Broadcast (1 sender - everybody on the network).
  • Page 57 Chapter 5 The LAN Configuration Screens User’s Guide...

  • Page 58: The Wifi Configuration Screen

    H A P T E R The WIFI Configuration Screen 6.1 Overview Wi-Fi is a wireless networking technology and it is a synonym for wireless LAN. The blue circle marks a wireless LAN in the following figure. Wireless clients (A and B) connect to an access point (AP) to access other devices (such as the printer) or the Internet.

  • Page 59: What You Need To Know About Wifi

    Chapter 6 The WIFI Configuration Screen • Use the General screen (see Section 6.2 on page 63) to turn the wireless connection on or off, set up wireless security, configure the MAC filter, set up Quality of Service and make other basic configuration changes. •...
  • Page 60 Chapter 6 The WIFI Configuration Screen The IEEE 802.11b/g standard describes a simple authentication method between the wireless stations and AP. Three authentication types are defined: Auto, Open and Shared. The WiMAX Modem supports the WEP (Open) and WEP (Shared) authentication types.
  • Page 61 Chapter 6 The WIFI Configuration Screen Security Security stops unauthorized devices from using the wireless network. It can also protect the information that is sent in the wireless network.Use the strongest security that every wireless client in the wireless network supports. Table 17 Wireless Security Levels SECURITY SECURITY TYPE...

  • Page 62: Before You Start

    Chapter 6 The WIFI Configuration Screen The MAC address filter controls access to the wireless network. You can use the MAC address of each wireless client to allow or deny access to the wireless network. Finding Out More • See Chapter 3 on page 31 for a tutorial showing how to set up your wireless connection in an example scenario.
  • Page 63 Chapter 6 The WIFI Configuration Screen Click Advanced (進階) > WIFI Configuration (WIFI設定) to open the General screen. Figure 19 Advanced ( 進階 ) > WIFI Configuration (WIFI 設定 ) > General The following table describes the labels in this screen. Table 18 Advanced ( 進階...

  • Page 64: No Security

    Chapter 6 The WIFI Configuration Screen Table 18 Advanced ( 進階 ) > WIFI Configuration (WIFI 設定 ) > General (continued) LABEL DESCRIPTION Cancel ( 取消 ) Click Cancel ( 取消 ) to reload the previous configuration for this screen. Advanced Click Advanced Setup ( 進階模式...

  • Page 65: Wep Encryption

    Chapter 6 The WIFI Configuration Screen 6.2.2 WEP Encryption In order to configure and enable WEP encryption; click Advanced ( 進階 ) > WIFI Configuration (WIFI 設定 ) > General to display the General screen. Select WEP (OPEN) or WEP (SHARED) from the Security Mode ( 安全模式 ) list. Figure 21 Advanced ( 進階...
  • Page 66 Chapter 6 The WIFI Configuration Screen WPA-PSK (AES), WPA2-PSK (AES), WPA-PSK (TKIP), or WPA2-PSK (TKIP) from the Security Mode ( 安全模式 ) list. Figure 22 Advanced ( 進階 ) > WIFI Configuration (WIFI 設定 ) > General: WPA(2)- PSK (AES/TKIP) The following table describes the wireless LAN security labels in this screen.

  • Page 67: Wireless Lan Advanced Setup

    Chapter 6 The WIFI Configuration Screen 6.2.4 Wireless LAN Advanced Setup To configure advanced wireless settings, click the Advanced Setup ( 進階模式 ) button in the General screen. The screen appears as shown. Figure 23 Advanced( 進階 ) > WIFI Configuration(WIFI 設定 ) > General > Advanced Setup ( 進階模式...

  • Page 68: Mac Filter

    Chapter 6 The WIFI Configuration Screen 6.3 MAC Filter Use this screen to change your WiMAX Modem’s MAC filter settings. Click Advanced ( 進階 ) > WIFI Configuration (WIFI 設定 ) > MAC Filter. The screen appears as shown. Figure 24 Advanced ( 進階 ) > WIFI Configuration (WIFI 設定 ) > MAC Filter User’s Guide...

  • Page 69: Wireless Lan Technical Reference

    Chapter 6 The WIFI Configuration Screen The following table describes the labels in this screen. Table 22 Advanced( 進階 ) > WIFI Configuration(WIFI 設定 ) > MAC Filter LABEL DESCRIPTION Active MAC Select the check box to enable MAC address filtering. Filter ( 啟用...

  • Page 70: Additional Wireless Terms

    Chapter 6 The WIFI Configuration Screen 6.4.1 Additional Wireless Terms The following table describes some wireless network terms and acronyms used in the WiMAX Modem’s Web Configurator. Table 23 Additional Wireless Terms TERM DESCRIPTION RTS/CTS Threshold In a wireless network which covers a large area, wireless devices are sometimes not aware of each other’s presence.
  • Page 71 Chapter 6 The WIFI Configuration Screen characters ; for example, 00A0C5000002 or 00:A0:C5:00:00:02. To get the MAC address for each device in the wireless network, see the device’s User’s Guide or other documentation. You can use the MAC address filter to tell the WiMAX Modem which devices are allowed or not allowed to use the wireless network.

  • Page 72: Mbssid

    Chapter 6 The WIFI Configuration Screen The types of encryption you can choose depend on the type of authentication. (See Section 6.4.2.3 on page 72 for information about this.) Table 24 Types of Encryption for Each Type of Authentication NO AUTHENTICATION RADIUS SERVER Weakest No Security Static WEP...

  • Page 73: Wireless Distribution System (Wds)

    Chapter 6 The WIFI Configuration Screen Wireless devices can use different BSSIDs to associate with the same AP. 6.4.3.1 Notes on Multiple BSSs • A maximum of eight BSSs are allowed on one AP simultaneously. • You must use different keys for different BSSs. If two wireless devices have different BSSIDs (they are in different BSSs), but have the same keys, they may hear each other’s communications (but not communicate with each other).
  • Page 74 Chapter 6 The WIFI Configuration Screen Depending on the devices you have, you can either press a button (on the device itself, or in its configuration utility) or enter a PIN (a unique Personal Identification Number that allows one device to authenticate the other) in each of the two devices.
  • Page 75 Chapter 6 The WIFI Configuration Screen User’s Guide...

  • Page 76: The Wan Configuration Screens

    H A P T E R The WAN Configuration Screens 7.1 Overview Use the ADVANCED > WAN Configuration screens to set up your WiMAX Modem’s Wide Area Network (WAN) or Internet features. A Wide Area Network (or WAN) links geographically dispersed locations to other networks or the Internet.
  • Page 77 Chapter 7 The WAN Configuration Screens example). The following figure shows an MS-equipped notebook computer MS1 moving from base station BS1’s coverage area and connecting to BS2. Figure 27 WiMax: Mobile Station WiMAX technology uses radio signals (around 2 to 10 GHz) to connect subscriber stations and mobile stations to local base stations.

  • Page 78: Internet Connection

    Chapter 7 The WAN Configuration Screens The following figure shows a base station using an AAA server to authenticate mobile station MS, allowing it to access the Internet. Figure 29 Using an AAA Server In this figure, the dashed arrow shows the PKM (Privacy Key Management) secured connection between the mobile station and the base station, and the solid arrow shows the EAP secured connection between the mobile station, the base station and the AAA server.
  • Page 79 Chapter 7 The WAN Configuration Screens Note: Not all WiMAX Modem models have all the fields shown here. Figure 30 ADVANCED ( 進階 ) > WAN Configuration (WAN 設定 ) > Internet Connection The following table describes the labels in this screen. Table 25 ADVANCED ( 進階...
  • Page 80 Chapter 7 The WAN Configuration Screens Table 25 ADVANCED ( 進階 ) > WAN Configuration (WAN 設定 ) > Internet Connection > ISP Parameters for Internet Access () (continued) LABEL DESCRIPTION Authentication ( This field displays the user authentication method. Authentication is 認證...

  • Page 81: Wimax Configuration

    Chapter 7 The WAN Configuration Screens Table 25 ADVANCED ( 進階 ) > WAN Configuration (WAN 設定 ) > Internet Connection > ISP Parameters for Internet Access () (continued) LABEL DESCRIPTION Use Fixed IP A static IP address is a fixed IP that your ISP gives you. Type your Address ( 使用固...
  • Page 82 Chapter 7 The WAN Configuration Screens Radio frequency is measured in Hertz (Hz). Table 26 Radio Frequency Conversion 1 kHz = 1000 Hz 1 MHz = 1000 kHz (1000000 Hz) 1 GHz = 1000 MHz (1000000 kHz) Figure 31 ADVANCED ( 進階 ) > WAN Configuration (WAN 設定 ) > WiMAX Configuration (WiMAX 設定...
  • Page 83 Chapter 7 The WAN Configuration Screens The following table describes the labels in this screen. Table 27 ADVANCED ( 進階 ) > WAN Configuration (WAN 設定 ) > WiMAX Configuration (WiMAX 設定 ) LABEL DESCRIPTION Bandwidth & These fields show the downlink frequency settings in kilohertz (kHz). Frequency ( 頻寬...

  • Page 84: Frequency Ranges

    Chapter 7 The WAN Configuration Screens 7.3.1 Frequency Ranges The following figure shows the WiMAX Modem searching a range of frequencies to find a connection to a base station. Figure 32 Frequency Ranges In this figure, A is the WiMAX frequency range. “WiMAX frequency range” refers to the entire range of frequencies the WiMAX Modem is capable of using to transmit and receive (see the Product Specifications appendix for details).

  • Page 85: Using The Wimax Frequency Screen

    Chapter 7 The WAN Configuration Screens Note: It may take several minutes for the WiMAX Modem to find a connection. • The WiMAX Modem searches the DL Frequency ( 頻率 ) settings in ascending numerical order, from [1] to [9]. •...
  • Page 86 Chapter 7 The WAN Configuration Screens Enter the ID of your service provider you were given in the Service Provider ID [1] ( 提供者 ID[1]) field. Configure the Base Station ( 基地台 ) (ALU in this example) and Function Enabling ( 功能啟動 ) (All of the four options are selected in this example) fields. The screen appears as follows.
  • Page 87 Chapter 7 The WAN Configuration Screens User’s Guide...

  • Page 88: The Nat Configuration Screens

    H A P T E R The NAT Configuration Screens 8.1 Overview Use these screens to configure port forwarding and trigger ports for the WiMAX Modem. You can also enable and disable SIP, FTP, and H.323 ALG. Network Address Translation (NAT) maps a host’s IP address within one network to a different IP address in another network.

  • Page 89: General

    Chapter 8 The NAT Configuration Screens 8.2 General Click ADVANCED (進階) > NAT Configuration (NAT設定) > General to enable or disable NAT and to allocate memory for NAT and firewall rules. Figure 34 ADVANCED ( 進階 ) > NAT Configuration (NAT 設定 ) > General The following table describes the labels in this screen.

  • Page 90: Port Forwarding

    Chapter 8 The NAT Configuration Screens 8.3 Port Forwarding A NAT server set is a list of inside (behind NAT on the LAN) servers, for example, web or FTP, that you can make accessible to the outside world even though NAT makes your whole inside network appear as a single machine to the outside world.
  • Page 91 Chapter 8 The NAT Configuration Screens disable, activate, and deactivate each one. You can also set up a default server to handle ports not covered by rules. Figure 36 ADVANCED ( 進階 ) > NAT Configuration (NAT 設定 ) > Port Forwarding The following table describes the icons in this screen.

  • Page 92: Port Forwarding Rule Setup

    Chapter 8 The NAT Configuration Screens Table 31 ADVANCED ( 進階 ) > NAT Configuration (NAT 設定 ) > Port Forwarding LABEL DESCRIPTION End Port ( 結束埠 This field displays the end of the range of port numbers forwarded by this rule.

  • Page 93: Trigger Port

    Chapter 8 The NAT Configuration Screens Table 32 ADVANCED ( 進階 ) > NAT Configuration (NAT 設定 ) > Port Forwarding > Rule Setup (continued) LABEL DESCRIPTION Start Port Enter the port number or range of port numbers you want to forward to the specified server.
  • Page 94 Chapter 8 The NAT Configuration Screens Click ADVANCED ( 進階 ) > NAT Configuration (NAT 設定 ) > Trigger Port to maintain trigger port forwarding rules for the WiMAX Modem. Figure 38 ADVANCED ( 進階 ) > NAT Configuration (NAT 設定 ) > Trigger Port The following table describes the labels in this screen.

  • Page 95: Trigger Port Forwarding Example

    Chapter 8 The NAT Configuration Screens Table 33 ADVANCED ( 進階 ) > NAT Configuration (NAT 設定 ) > Trigger Port LABEL DESCRIPTION Start Port ( Enter the outgoing port number or range of port numbers that makes 起始埠 ) the WiMAX Modem record the source IP address and assign it to the End Port ( 結...
  • Page 96 Chapter 8 The NAT Configuration Screens Only Jane can connect to the Real Audio server until the connection is closed or times out. The WiMAX Modem times out in three minutes with UDP (User Datagram Protocol), or two hours with TCP/IP (Transfer Control Protocol/Internet Protocol).
  • Page 97 Chapter 8 The NAT Configuration Screens User’s Guide...

  • Page 98: The System Configuration Screens

    H A P T E R The System Configuration Screens 9.1 Overview Click ADVANCED ( 進階 ) > System Configuration ( 系統組態 ) to set up general system settings, change the system mode, change the password, configure the DDNS server settings, and set the current date and time. 9.1.1 What You Can Do in This Chapter •...

  • Page 99: Dynamic Dns

    Chapter 9 The System Configuration Screens Domain Name The Domain Name entry is what is propagated to the DHCP clients on the LAN. If you leave this blank, the domain name obtained by DHCP from the ISP is used. While you must enter the host name (System Name) on each individual computer, the domain name can be assigned from the WiMAX Modem via DHCP.
  • Page 100 Chapter 9 The System Configuration Screens Note: If you have a private WAN IP address, then you cannot use Dynamic DNS. Click ADVANCED ( 進階 ) > System Configuration ( 系統組態 ) > Dynamic DNS to set up the WiMAX Modem as a dynamic DNS client. Figure 40 ADVANCED ( 進階...

  • Page 101: Firmware

    Chapter 9 The System Configuration Screens Table 34 ADVANCED ( 進階 ) > System Configuration ( 系統組態 ) > Dynamic DNS LABEL DESCRIPTION IP Address Update Policy (IP 位址更新原則 ) Use WAN IP Select this if you want the WiMAX Modem to update the domain name Address ( 使用...

  • Page 102: The Firmware Upload Process

    Chapter 9 The System Configuration Screens The following table describes the labels in this screen. Table 35 ADVANCED ( 進階 ) > System Configuration ( 系統組態 ) > Firmware LABEL DESCRIPTION File Path (檔案路 Enter the location of the *.bin file you want to upload, or click 徑...

  • Page 103: Configuration

    Chapter 9 The System Configuration Screens 9.4 Configuration Click ADVANCED ( 進階 ) > System Configuration ( 系統組態 ) > Configuration to back up or restore the configuration of the WiMAX Modem. You can also use this screen to reset the WiMAX Modem to the factory default settings. Figure 42 ADVANCED ( 進階...

  • Page 104: The Restore Configuration Process

    Chapter 9 The System Configuration Screens 9.4.1 The Restore Configuration Process When the WiMAX Modem restores a configuration file, the device automatically restarts. This causes a temporary network disconnect. Note: Do not turn off the device while configuration file upload is in progress. If the WiMAX Modem’s IP address is different in the configuration file you selected, you may need to change the IP address of your computer to be in the same subnet as that of the default management IP address (192.168.5.1).

  • Page 105: The Restart Process

    Chapter 9 The System Configuration Screens 9.5.1 The Restart Process When you click Restart, the the process usually takes about two minutes. Once the restart is complete you can log in again. User’s Guide...

  • Page 106: Voice Screens

    Voice Screens The Service Configuration Screens (109) The Phone Screens (127) The Phone Book Screens (137)

  • Page 108: The Service Configuration Screens

    H A P T E R The Service Configuration Screens 10.1 Overview The VOICE > Service Configuration screens allow you to set up your voice accounts and configure your QoS settings. VoIP (Voice over IP) is the sending of voice signals over the Internet Protocol. This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit-switched telephone network.
  • Page 109 Chapter 10 The Service Configuration Screens multimedia sessions over the Internet. SIP signaling is separate from the media for which it handles sessions. The media that is exchanged during the session can use a different path from that of the signaling. SIP handles telephone calls and can interface with traditional circuit-switched telephone networks.

  • Page 110: Before You Begin

    Chapter 10 The Service Configuration Screens 10.1.3 Before you Begin • Ensure that you have all of your voice account information on hand. If not, contact your voice account service provider to find out which settings in this chapter you should configure in order to use your telephone with the WiMAX Modem.

  • Page 111: Advanced Sip Settings

    Chapter 10 The Service Configuration Screens Table 38 VOICE > Service Configuration > SIP Setting (continued) LABEL DESCRIPTION Active SIP Select this if you want the WiMAX Modem to use this account. Clear it if Account you do not want the WiMAX Modem to use this account. Number Enter your SIP number.
  • Page 112 Chapter 10 The Service Configuration Screens Modem can embed it in the SIP data stream. STUN does not work with symmetric NAT routers or firewalls. See RFC 3489 for details on STUN. The following figure shows how STUN works. The WiMAX Modem (A) sends SIP packets to the STUN server (B). The STUN server (B) finds the public IP address and port number that the NAT router used on the WiMAX Modem’s SIP packets and sends them to the WiMAX Modem.
  • Page 113 Chapter 10 The Service Configuration Screens • G.723 is an Adaptive Differential Pulse Code Modulation (ADPCM) waveform codec. Differential (or Delta) PCM is similar to PCM, but encodes the audio signal based on the difference between one sample and a prediction based on previous samples, rather than encoding the sample’s actual quantized value.
  • Page 114 Chapter 10 The Service Configuration Screens 10.2.1.5 Advanced SIP Settings Options Click Show Advanced Setup in VOICE > Service Configuration > SIP Settings to set up and maintain advanced settings for each SIP account. Figure 46 VOICE > Service Configuration > SIP Settings > Show Advanced Setup The following table describes the labels in this screen.
  • Page 115 Chapter 10 The Service Configuration Screens Table 39 VOICE > Service Configuration > SIP Settings > Show Advanced Setup LABEL DESCRIPTION Expiration Enter the number of seconds your SIP account is registered with the Duration SIP register server before it is deleted. The WiMAX Modem automatically tries to re-register your SIP account when one-half of this time has passed.
  • Page 116 Chapter 10 The Service Configuration Screens Table 39 VOICE > Service Configuration > SIP Settings > Show Advanced Setup LABEL DESCRIPTION STUN Active Select this if all of the following conditions are satisfied. • There is a NAT router between the WiMAX Modem and the SIP server.
  • Page 117 Chapter 10 The Service Configuration Screens Table 39 VOICE > Service Configuration > SIP Settings > Show Advanced Setup LABEL DESCRIPTION Expiration Time Keep the default value, unless your VoIP service provider tells you to change it. Enter the number of seconds the SIP server should provide the message waiting service each time the WiMAX Modem subscribes to the service.

  • Page 118: Qos

    Chapter 10 The Service Configuration Screens Use the following steps if you would like to create new tones or change your tones: Pick up the phone and press **** on your phone’s keypad and wait for the message that says you are in the configuration menu. Press a number from 1101~1108 on your phone followed by the # key.
  • Page 119 Chapter 10 The Service Configuration Screens Your WiMAX Modem can add IEEE 802.1Q VLAN ID tags to voice frames that it sends to the network. This allows the WiMAX Modem to communicate with a SIP server that is a member of the same VLAN group. Some ISPs use the VLAN tag to identify voice traffic and give it priority over other traffic.

  • Page 120: Technical Reference

    Chapter 10 The Service Configuration Screens 10.4 Technical Reference The following section contains additional technical information about the WiMAX Modem features described in this chapter. 10.4.1 SIP Call Progression The following figure displays the basic steps in the setup and tear down of a SIP call.

  • Page 121: Sip Client Server

    Chapter 10 The Service Configuration Screens 10.4.2 SIP Client Server SIP is a client-server protocol. A SIP client is an application program or device that sends SIP requests. A SIP server responds to the SIP requests. When you use SIP to make a VoIP call, it originates at a client and terminates at a server.

  • Page 122: Sip Redirect Server

    Chapter 10 The Service Configuration Screens The SIP proxy server forwards the call invitation to C. Figure 49 SIP Proxy Server 10.4.5 SIP Redirect Server A SIP redirect server accepts SIP requests, translates the destination address to an IP address and sends the translated IP address back to the device that sent the request.

  • Page 123: Nat And Sip

    Chapter 10 The Service Configuration Screens Client device A then sends the call invitation to client device C. Figure 50 SIP Redirect Server 10.4.6 NAT and SIP The WiMAX Modem must register its public IP address with a SIP register server. If there is a NAT router between the WiMAX Modem and the SIP register server, the WiMAX Modem probably has a private IP address.

  • Page 124: Dscp And Per-Hop Behavior

    Chapter 10 The Service Configuration Screens 10.4.8 DSCP and Per-Hop Behavior DiffServ defines a new DS (Differentiated Services) field to replace the Type of Service (TOS) field in the IP header. The DS field contains a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels.
  • Page 125 Chapter 10 The Service Configuration Screens User’s Guide...

  • Page 126: The Phone Screens

    H A P T E R The Phone Screens 11.1 Overview Use the VOICE > Phone screens to configure the volume, echo cancellation, VAD settings and custom tones for the phone port on the WiMAX Modem. You can also select which SIP account to use for making outgoing calls. 11.1.1 What You Can Do in This Chapter •...

  • Page 127: Analog Phone

    Chapter 11 The Phone Screens Supplementary Phone Services Overview Supplementary services such as call hold, call waiting, call transfer, etc. are generally available from your VoIP service provider. The WiMAX Modem supports the following services: • Call Hold • Call Waiting •...

  • Page 128: Advanced Analog Phone Setup

    Chapter 11 The Phone Screens The following table describes the labels in this screen. Table 43 VOICE > Phone > Analog Phone LABEL DESCRIPTION Phone Port Select the number of a phone port for the configuration in this screen. Settings Outgoing Call Use SIP1 Select this if you want this phone port to use the SIP1 account when it...

  • Page 129: Common

    Chapter 11 The Phone Screens The following table describes the labels in this screen. Table 44 VOICE > Phone > Analog Phone > Show Advanced Setup LABEL DESCRIPTION Voice Volume Control Speaking Enter the loudness that the WiMAX Modem uses for speech that it sends Volume to the peer device.

  • Page 130: Region

    Chapter 11 The Phone Screens The following table describes the labels in this screen. Table 45 VOICE > Phone > Common LABEL DESCRIPTION Active Select this if you want to use the pound key (#) to tell the WiMAX Immediate Dial Modem to make the phone call immediately, instead of waiting the number of seconds you selected in the Dialing Interval Select in VOICE >...

  • Page 131: Technical Reference

    Chapter 11 The Phone Screens The following table describes the labels in this screen. Table 46 VOICE > Phone > Region LABEL DESCRIPTION Region Settings Select the place in which the WiMAX Modem is located. Do not select Default. Call Service Select the mode for supplementary phone services (call hold, call Mode waiting, call transfer and three-way conference calls) that your VoIP...

  • Page 132: Europe Type Supplementary Phone Services

    Chapter 11 The Phone Screens 11.5.2 Europe Type Supplementary Phone Services This section describes how to use supplementary phone services with the Europe Type Call Service Mode. Commands for supplementary services are listed in the table below. After pressing the flash key, if you do not issue the sub-command before the default sub-command timeout (2 seconds) expires or issue an invalid sub- command, the current operation will be aborted.

  • Page 133: Usa Type Supplementary Services

    Chapter 11 The Phone Screens • Reject the second call. Press the flash key and then press “0”. • Disconnect the first call and answer the second call. Either press the flash key and press “1”, or just hang up the phone and then answer the phone after it rings.
  • Page 134 Chapter 11 The Phone Screens After pressing the flash key, if you do not issue the sub-command before the default sub-command timeout (2 seconds) expires or issue an invalid sub- command, the current operation will be aborted. Table 48 USA Type Flash Key Commands SUB- COMMAND DESCRIPTION...
  • Page 135 Chapter 11 The Phone Screens When the second call is answered, press the flash key to create a three-way conversation. If you want to separate the three-way conference into two individual calls (one call is online, the other is on hold), press the flash key. The first call is online and the second call is on hold.

  • Page 136: The Phone Book Screens

    H A P T E R The Phone Book Screens 12.1 Overview The VOICE > Phone Book screens allow you to configure the WiMAX Modem’s phone book for making VoIP calls. 12.1.1 What You Can Do in This Chapter • The Incoming Call Policy screen (Section 12.2 on page 138) lets you maintain rules for handling incoming calls.

  • Page 137: Incoming Call Policy

    Chapter 12 The Phone Book Screens 12.2 Incoming Call Policy Click VOICE > Phone Book > Incoming Call Policy to maintain rules for handling incoming calls. You can block, redirect, or accept them. Figure 56 VOICE > Phone Book > Incoming Call Policy The following table describes the labels in this screen.
  • Page 138 Chapter 12 The Phone Book Screens Table 49 VOICE > Phone Book > Incoming Call Policy LABEL DESCRIPTION The number of the item in this list. Activate Select this to enable this rule. Clear this to disable this rule. Incoming Call Enter the phone number to which this rule applies.

  • Page 139: Speed Dial

    Chapter 12 The Phone Book Screens 12.3 Speed Dial Click VOICE > Phone Book > Speed Dial to add, edit, or remove speed-dial entries. You must create speed-dial entries if you want to make peer-to-peer calls or call SIP numbers that use letters. You can also create speed-dial entries for frequently-used SIP phone numbers.

  • Page 140: Speed Dial Setup

    Chapter 12 The Phone Book Screens Table 51 VOICE > Phone Book > Speed Dial LABEL DESCRIPTION Clear ( 清除 ) Click to clear all fields on the screen and begin anew. Reset ( 重設 ) Click to restore your previously saved settings. 12.3.1 Speed Dial Setup Click the Edit icon of an entry in the VOICE >...
  • Page 141 Chapter 12 The Phone Book Screens User’s Guide...

  • Page 142: Tools & Status Screens

    Tools & Status Screens The Certificates Screens (145) The Remote Management Screens (149) The Password Setup Screen (161) The Status Screen (163)

  • Page 144: The Certificates Screens

    H A P T E R The Certificates Screens 13.1 Overview Use the TOOLS ( 工具 ) > Certificates ( 憑證 ) screens to import public key certificates on the WiMAX Modem. The WiMAX Modem can use public key certificates (also sometimes called “digital IDs”) to authenticate users.

  • Page 145: My Certificates

    Chapter 13 The Certificates Screens 13.2 My Certificates Click TOOLS ( 工具 ) > Certificates ( 憑證 ) > My Certificates to import a certificate that matches a corresponding certification request that was generated by the WiMAX Modem. You must remove any spaces from the certificate’s filename before you can import it.
  • Page 146 Chapter 13 The Certificates Screens Note: You must remove any spaces from the certificate’s filename before you can import the certificate. Figure 60 TOOLS ( 工具 ) > Certificates ( 憑證 ) > Trusted CAs The following table describes the labels in this screen. Table 54 TOOLS ( 工具...
  • Page 147 Chapter 13 The Certificates Screens User’s Guide...

  • Page 148: The Remote Management Screens

    H A P T E R The Remote Management Screens 14.1 Overview Use the TOOLS ( 工具 ) > Remote MGMT screens to control which computers can use which services to access the WiMAX Modem on each interface. Remote management allows you to determine which services/protocols can access which WiMAX Modem interface (if any) from which computers.

  • Page 149: What You Need To Know

    Chapter 14 The Remote Management Screens • The SNMP screen (Section 14.5 on page 154) lets you control SNMP access to your WiMAX Modem. • The DNS screen (Section 14.6 on page 157) lets you control DNS access to your WiMAX Modem.

  • Page 150: Www

    Chapter 14 The Remote Management Screens TCP/IP protocol suite. Your WiMAX Modem supports SNMP agent functionality, which allows a manager station to manage and monitor the WiMAX Modem through the network. The WiMAX Modem supports SNMP version one (SNMPv1) and version two (SNMPv2). The next figure illustrates an SNMP management operation.

  • Page 151: Telnet

    Chapter 14 The Remote Management Screens Table 56 TOOLS ( 工具 ) > Remote MGMT > WWW (continued) LABEL DESCRIPTION Apply ( 套用 ) Click to save your changes. Reset ( 重設 ) Click to restore your previously saved settings. 14.3 Telnet Click TOOLS ( 工具...

  • Page 152: Ftp

    Chapter 14 The Remote Management Screens 14.4 FTP Click TOOLS (工具) > Remote MGMT > FTP to control FTP access to your WiMAX Modem. Figure 63 TOOLS ( 工具 ) > Remote MGMT > FTP The following table describes the labels in this screen. Table 58 TOOLS ( 工具...

  • Page 153: Snmp

    Chapter 14 The Remote Management Screens 14.5 SNMP An SNMP managed network consists of two main types of component: agents and a manager. Figure 64 SNMP Management Model An agent is a management software module that resides in a managed device (the WiMAX Modem).

  • Page 154: Snmp Traps

    Chapter 14 The Remote Management Screens • GetNext - Allows the manager to retrieve the next object variable from a table or list within an agent. In SNMPv1, when a manager wants to retrieve all elements of a table from an agent, it initiates a Get operation, followed by a series of GetNext operations.

  • Page 155: Snmp Options

    Chapter 14 The Remote Management Screens 14.5.2 SNMP Options Click TOOLS ( 工具 ) > Remote MGMT > SNMP to control SNMP access to your WiMAX Modem. Figure 65 TOOLS ( 工具 ) > Remote MGMT > SNMP The following table describes the labels in this screen. Table 60 TOOLS ( 工具...

  • Page 156: Dns

    Chapter 14 The Remote Management Screens Table 60 TOOLS ( 工具 ) > Remote MGMT > SNMP (continued) LABEL DESCRIPTION Secured Client IP A secured client is a “trusted” computer that is allowed to communicate with the WiMAX Modem using this service. Select All to allow any computer to access the WiMAX Modem using this service.

  • Page 157: Security

    Chapter 14 The Remote Management Screens Table 61 TOOLS ( 工具 ) > Remote MGMT > DNS (continued) LABEL DESCRIPTION Secured Client Select All to allow any computer to access the WiMAX Modem using this IP Address service. Select Selected to only allow the computer with the IP address that you specify to access the WiMAX Modem using this service.
  • Page 158 Chapter 14 The Remote Management Screens The following table describes the labels in this screen. Table 62 TOOLS ( 工具 ) > Remote MGMT > Security LABEL DESCRIPTION Respond to Ping Select the interface(s) on which the WiMAX Modem should respond to incoming ping requests.
  • Page 159 Chapter 14 The Remote Management Screens User’s Guide...

  • Page 160: The Password Setup Screen

    H A P T E R The Password Setup Screen 15.1 Overview The default administrator password is 284wj/6. Use this screen to change it. 15.2 Password Setup Click TOOLS ( 工具 ) > Password Setup to change the administrator password. Figure 68 TOOLS ( 工具...
  • Page 161 Chapter 15 The Password Setup Screen The following table describes the labels in this screen. Table 63 TOOLS ( 工具 ) > Password Setup LABEL DESCRIPTION Old Password ( Enter the current password you use to access the WiMAX Modem. 舊密碼...

  • Page 162: The Status Screen

    H A P T E R The Status Screen 16.1 Overview Use this screen to view a complete summary of your WiMAX Modem connection status. 16.2 Status Screen Click the STATUS (狀態) icon in the navigation bar to go to this screen, where you can view the current status of the device, system resources, and interfaces (LAN and WAN).
  • Page 163 Chapter 16 The Status Screen The following tables describe the labels in this screen. Table 64 Status ( 狀態 ) LABEL DESCRIPTION Device Information () System Name This field displays the WiMAX Modem system name. It is used for identification. You can change this in the ADVANCED ( 進階...
  • Page 164 Chapter 16 The Status Screen Table 64 Status ( 狀態 ) (continued) LABEL DESCRIPTION IP Address This field displays the current IP address of the WiMAX Modem in the (IP 位址 ) LAN. IP Subnet This field displays the current subnet mask in the LAN. Mask (IP 子網...
  • Page 165 Chapter 16 The Status Screen User’s Guide...

  • Page 166: Troubleshooting And Specifications

    Troubleshooting and Specifications Troubleshooting (169) Product Specifications (177)

  • Page 168: Troubleshooting

    H A P T E R Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories: • Power, Hardware Connections, and LEDs • WiMAX Modem Access and Login • Internet Access •...

  • Page 169: Wimax Modem Access And Login

    Chapter 17 Troubleshooting Check the hardware connections. See the Quick Start Guide. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Disconnect and re-connect the power adapter to the WiMAX Modem. If the problem continues, contact the vendor. 17.2 WiMAX Modem Access and Login I forgot the IP address for the WiMAX Modem.
  • Page 170 Chapter 17 Troubleshooting • If you changed the IP address (Section 3.2 on page 32), use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the WiMAX Modem. Check the hardware connections, and make sure the LEDs are behaving as expected.

  • Page 171: Internet Access

    Chapter 17 Troubleshooting I cannot Telnet to the WiMAX Modem. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. 17.3 Internet Access I cannot access the Internet. Check the hardware connections, and make sure the LEDs are behaving as expected.
  • Page 172 Chapter 17 Troubleshooting Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.2.1 on page Disconnect and re-connect the power adapter to the WiMAX Modem. If the problem continues, contact your ISP. The Internet connection is slow or intermittent.
  • Page 173 Chapter 17 Troubleshooting 17.4 Phone Calls and VoIP The telephone port won’t work or the telephone lacks a dial tone. Check the telephone connections and telephone wire. Make sure you have the VOICE > Service Configuration > SIP Settings screen properly configured (Chapter 10 on page 109).
  • Page 174 Chapter 17 Troubleshooting 17.5 Reset the WiMAX Modem to Its Factory Defaults If you reset the WiMAX Modem, you lose all of the changes you have made. The WiMAX Modem re-loads its default settings, and the password resets to 1234. You have to make all of your changes again.
  • Page 175 Chapter 17 Troubleshooting User’s Guide...

  • Page 176: Product Specifications

    H A P T E R Product Specifications This chapter gives details about your WiMAX Modem’s hardware and firmware features. Table 65 Environmental and Hardware Specifications FEATURE DESCRIPTION Operating Temperature 0°C to 45°C Storage Temperature -25°C to 55°C Operating Humidity 10% ~ 90% (non-condensing) Storage Humidity 10% to 95% (non-condensing)
  • Page 177 Chapter 18 Product Specifications Table 66 Radio Specifications (continued) Data Rate Download: Maximum 20 Mbps Average 6 Mbps Upload: Maximum 4 Mbps Average 3 Mbps Modulation QPSK (uplink and downlink) 16-QAM (uplink and downlink) 64-QAM (downlink only) Output Power Typically 26 dBm with internal antennas Duplex mode Time Division Duplex (TDD) Security...
  • Page 178 Chapter 18 Product Specifications Table 67 Firmware Specifications (continued) FEATURE DESCRIPTION Dynamic DNS Support With Dynamic DNS support, you can have a static hostname alias for a dynamic IP address, allowing the host to be more easily accessible from various locations on the Internet. You must register for this service with a Dynamic DNS service provider.
  • Page 179 Chapter 18 Product Specifications Table 67 Firmware Specifications (continued) FEATURE DESCRIPTION Ring Tones Supports different distinctive ring tones on each line. Call Prioritization Prioritize VoIP traffic originating from the RJ-11 ports over any other traffic. Table 68 Standards Supported STANDARD DESCRIPTION RFC 768 User Datagram Protocol...
  • Page 180 Chapter 18 Product Specifications Table 68 Standards Supported (continued) STANDARD DESCRIPTION RFC 3611 RTP Control Protocol Extended Reports (RTCP XR)-XR RFC 3715 IP Sec/NAT Compatibility RFC 3842 A Message Summary and Message Waiting Indication Event Package for the Session Initiation Protocol (SIP) IEEE 802.3 10BASE5 10 Mbit/s (1.25 MB/s) IEEE 802.3u...

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