Problems With External Paging; Problems With Music On Hold And Background Music - Nortel Enterprise Edge 2.0 Programming Manual

5. Check that the auxiliary ringer pin contacts are programmed to operate in
conjunction with any or all of the features in the auxiliary ringer programming
chart.
The current capacity of the Enterprise Edge relay contacts is 5 0mA DC. They
are designed to operate with the auxiliary ringer generator, or equivalent.

Problems with external paging

1. Use the Button Inquiry feature (
programmable memory button.
2. Check the wiring between the 50-pin connector and the paging amplifier.
3. Test external paging
output signal from the Enterprise Edge is 100 mV ac r o s s 6 0 0

Problems with Music on Hold and Background Music

Although Music on Hold and Background Music are separate features, they share
the same wiring and customer-supplied music source.
1. Ensure that the proper feature access code (
Adjust the volume using the volume control bar.
2. Use the Button Inquiry feature (
programmable memory button.
3. If there is trouble with Music on Hold or Background Music, check the feature
settings in the Unified Manager by selecting Services, Telephony Services,
General settings and then Feature settings.
4. Check the wiring between the music source and the 50-pin connector.
5. Ensure that the music source is turned on, is operational, and the volume
control is set properly.
6. Any music source with a low-output impedance (for example, less than 3,300
ohms) can be connected. The output level must be less than one volt.
P0911588 Issue 01
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