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9. Troubleshooting
Does the fabric (garment) type setting match?
Make sure that the fabric (garment) type setting of the Design Software or the printer driver
matches the type of fabric (garment) loaded.
See page 84 "Printing".
Positions Do Not Match the Displayed Image
If the position of printed items differs from the position of displayed items, refer to the following
questions:
Have the settings for page layout been made?
Check whether page layout settings have been made with the application.
Does the tray size setting match?
Make sure that the tray size selected in the [Print On:] list of the [Printing Preferences] dialog box
matches the size of the tray loaded.
Have the print heads been aligned?
When bidirectional printing is performed, select [Head Position] to align the print heads. If the
problem persists, print the nozzle check test pattern and clean the print heads as necessary.
See page 104 "Head Position", page 99 "Nozzle Check" and page 101 "Head‐cleaning".
Is the fabric correctly loaded?
Put marks for positioning using the supplied protection cover, and then load the fabric so that the
marks match the corners of the table.
See page 58 "Loading Fabrics".
Have you changed print quality?
When printing on fabrics of varied thicknesses or you are concerned with position aberration or
image blurring, try unidirectional printing to improve print quality.
In [Print Quality] on the [Detailed Settings] tab, select the [Uni‐directional print only] check box.
Note, however, that this will slow printing down.
Other Problems
You may eliminate certain problems by changing the printer driver settings as described below:
Cannot print certain data properly when using a certain application, or cannot print image
data properly.
•
In the [Select Print Quality:], select [Vivid]. If [Vivid] cannot be selected, select [Fine].
• On the [Detailed Settings] tab, select [Driver Options], and then select the [Spool Data in EMF
Format] check box.
• On the [Detailed Settings] tab, select [Print Quality], and then clear the [Adjust Photographs]
and [Smooth Low Resolution Images] check boxes.
• On the [Detailed Settings] tab, select [Print Quality], and then select the [Change Data
Processing] check box.
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