3699/9980 Fax OPERATING INSTRUCTIONS Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
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Two kinds of size notation are employed in this manual. With this machine refer to the inch version. For good copy quality, Savin recommends that you use genuine toner. Savin shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts in your Savin office product.
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7. If you cannot correct the problem, please contact the SAVIN CORPORATION at 1-203-967- 5000 for repair and warranty information. If it is causing harm to the telephone network, the tele- phone company may request you to disconnect the equipment from the network until the prob- lem is resolved.
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Notice Note to users in the United States of America -Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer- ence in a residential installation.
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The Telephone Consumer Protection Act of 1991 among other things makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first...
Safety Information When using your equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
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R WARNING: • Connect the power cord directly into a wall outlet and never use an ex- tension cord. • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged. •...
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R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
Important Safety Instructions Grounding In order to prevent potentially hazardous electrical shock, provide means of connecting to the protective grounding conductor in the building, wiring those grounding conductors of power cable and 3 pins plug. Notice Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Energy Star Program The ENERGY STAR Guidelines intend to establish an international energy-saving sys- tem for developing and introducing energy-efficient office equipment to deal with en- vironmental issues, such as global warming. When a product meets the ENERGY STAR Guidelines for energy efficiency, the Part- ner shall place the ENERGY STAR logo onto the machine model.
How to Read this Manual How to Read this Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
Frequently Asked Questions How do I check whether a fax transmission was successful or not? Check the communication result on the display. P.136 “Checking the Transmission Result (TX Status)” How do I confirm exactly where my fax is being sent? With Immediate Transmission you can monitor the status of the transmission at the machine.
TABLE OF CONTENTS 1. Getting Started Guide to Components ... 1 Main Body ... 1 Internal View ... 4 Operation Panel ... 6 Display Layout ... 9 Display and key Operations ... 9 Example Displays ... 11 Standby Display ... 11 Communication Display ...
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Memory Transmission ... 46 File Reserve Report (Memory Transmission) ... 50 Communication Result Report (Memory Transmission) ... 50 Communication Failure Report ... 51 Canceling a Memory Transmission ... 52 Mission Before the Document is Scanned in ... 52 Canceling a Transmission while the Document is Being Scanned in ... 52 Canceling a Transmission while the Machine is Dialing ...
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3. Receiving a Fax Message Immediate Reception ... 87 Memory Reception ... 88 Substitute Reception... 89 Screening Messages From Anonymous Senders ... 89 Selecting the Reception Mode ... 91 Fax Mode (Auto Receive Mode) ... 91 Telephone Mode ... 91 How to Select the Reception Mode...
Clearing Document Jams in the Bypass Tray ... 167 Clearing Paper Jams ... 168 Clearing Paper Jams in the Fusing Unit... 168 Clearing Paper Jams in the Main Paper Tray ... 169 Clearing Paper Jams in the Optional Paper Supply Unit ... 170 Replacing the Toner Cartridge ...
9. Key Operator Tools Key Operator Tools ... 229 System Settings... 230 Counters... 230 Monitor Volume ... 231 Adjusting the Display Contrast ... 232 Date/Time... 233 Summer Time/DST ... 233 Registering the Economy Transmission Time ... 233 Night Timer... 234 Changing the User Parameters...
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Backup File Transmission Settings ... 284 (Specifying a Destination to Send Backups of Faxes) Program Scan Area... 286 (Setting the Scan Area) Box Settings... 289 Registering/Editing Personal Boxes ... 289 Deleting Personal Boxes... 292 Registering/Editing Information Boxes ... 294 Deleting Information Boxes ... 295 Registering/Editing Transfer Boxes...
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Advanced Transmission Features... 322 Communication Information ... 323 Fax Features ... 324 Key Operator Tools ... 326 Specifications ... 330 Certification Label ... 331 INDEX... 332 xvii...
Guide to Components Main Body Front view Auto Document Feeder (ADF) Set multi-page documents here to have them automatically scanned in one page at a time. Paper Supply Indicator Lights red when paper has run out. Main Paper Tray Load blank paper here. Operation Panel Optional Card Insertion Slots Left slot—insert the optional Function...
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Getting Started Rear view Optional Handset Manual Pocket Keep the Quick Guide here. Optional Handset/External Tele- phone Connector Telephone Line Connector Document Bypass Tray Load non-standard size blank paper here.
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When the optional Paper Supply Unit is installed Main Side Cover Open this cover when changing the toner cartridge or installing the fusing unit maintenance kit. P.172 “Replacing the Toner Cartridge” P.313 “Installing the Fusing Unit Main- tenance Kit” Bypass Tray Use when the optional Printer Interface is installed.
Getting Started Internal View View with Main Side Cover open Fusing Unit Fuses the toner to the paper. Replace this unit if a message asking you to do so ap- pears on the display. Installing the fusing unit maintenance kit. Pressure Release Levers Lower these transparent levers to remove jammed paper.
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Corona Roller This feeds the paper. Clean this roller if it gets dirty. View with the ADF cover open Feed Unit Feeds in documents. Replace when in- stalling the ADF unit maintenance kit. P.312 “Installing the ADF Unit Mainte- nance Kit” Separation Roller Pages are fed in between this roller and the feed unit.
Getting Started Operation Panel Power Indicator Lights when power is on. In Low Power Standby mode this indicator goes out. fOnline Indicator When the optional Printer Interface is installed, this indicator shows wheth- er the machine is online (lit) or offline (unlit).
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xPaper Jammed Indicator Lights if paper is jammed. Remove the jammed paper as instructed on the display. DAdd Toner Indicator Flashes when toner is low, lights when toner has completely run out. P.172 “Replacing the Toner Car- tridge” LCall Service Indicator Lights to indicate the machine has broken down.
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Getting Started Status Indicators These indicators allow you to view the machine status from a distance. hAlarm Lights when an error has occurred. Check the display for details. P.165 “Error Messages and Their Meanings” 0Communicating Lights during fax transmission or re- ception.
Display Layout The operation panel display shows information about the current operation, function menus and useful messages. Important Do not subject the display to a shock or force of more then about 30N (about 3kgf) or it could be damaged. Note Selected functions are shown white on black e.g.
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Getting Started Example 2: Menu display If you select a function, a ' mark will appear next to it. Note Functions that are displayed differ according to installed options. Operation status and messages Items or commands you can select. Press these buttons to select the item or command that appears on the display immediately above each button.
Example Displays The display tells you the machine sta- tus and guides you through opera- tions. Note Functions that have been selected are hilighted as shown ( that you can not select are shown with a dashed outline ( Standby Display While the machine is in the standby mode (immediately after it is turned on or after the {Clear Modes/Energy Sav-...
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Getting Started Instructions and requests Questions Selections Status...
Setup Introduction Thank you for buying this product. The Setup section describes how to choose a suitable location for the ma- chine and install various parts in preparation for turning on the power. In addition, it lists the basic settings that are necessary to get the machine up and running.
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Getting Started Squeeze in the release lever to un- lock the ADF. Then lift up the ADF cover. While holding up the ADF cover, insert the manual pocket into the slot provided. Push down on the left and right sides of the ADF cover to close it. Make sure it clicks firmly into place.
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If you regularly set large docu- ments, pull out both tray exten- sions. Installing the Toner Cartridge Important Be careful not to get toner on your hands or clothes. If you get toner on your hands, wash them thor- oughly. Open the main side cover in the direction of the arrow.
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Getting Started Grasp the two handles at either end and push the cartridge into the machine. Close the main side cover making sure it clicks firmly into place. Note The main side cover will not close properly if the toner car- tridge is set into the machine in- correctly.
Specifying the optional handset line type The switch on the handset should be appropriate position—TT (Tone Dialing) or DP (Pulse Dialing). Adjusting the handset bell volume Adjust the handset ringer volume us- ing the volume switch. Connecting the power and turning on Important Make sure that the wall outlet is near the machine and readily ac-...
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Getting Started Push down the base plate until it clicks into place. Adjust the dial to match the paper size. Important If the dial does not match the size and direction of loaded pa- per, parts of printed images may be missing and paper jams could occur.
Prepare the new paper, then in- sert it under the left and right metal brackets as shown. Important Do not load a stack of paper that exceeds the limit mark. Limitation You can set up to 500 sheets in the paper unit. Gently return the paper unit to its original position.
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Getting Started Press the 0 or 1 keys to select the language you require. Press [OK]. Press [Exit]. Date/Time Use this function to set your ma- chine's internal clock to the current time and date. This time is shown on the display, printed on pages and used for various features, such as Send Later.
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using the number keys. Then press [OK]. Note Enter the time in 12-hour for- mat. Press [AM PM] to select AM or PM. When you enter a date, the day is set automatically. Depending on your area, your machine will either except the date in 12 hours format or 24 hours format.
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Getting Started Enter the code for “System Set- tings” with the number keys. Enter the code for “RTI/TTI” us- ing the number keys. Press [RTI]. Enter an RTI and press [OK]. Reference P.303 “Entering and Modifying Text” Press [TTI]. Enter your TTI and press [OK]. Reference P.303 “Entering and Modifying Text”...
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The CSI (Called Station Identifica- tion) is passed to the other party when you send or receive a fax. When the CSI is received, it is shown on the display or printed on reports on the receiver's or send- er's machine. The CSI works even if the receiver or sender uses a dif- ferent make machine.
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Getting Started Select your line type using the 0 and 1 keys then press [OK]. Enter the code for “CSI” using the number keys. Enter your CSI then press [OK]. Registering a PSTN Access Number A Enter the code for “PSTN Ac- cess No.”...
Handy Functions Energy Saver Mode Energy Saver mode is a power saving feature. When not used for 5 minutes, the machine reduces its electricity consumption to the bare minimum. • There are two kinds of Energy Saver mode, and you can choose which takes priority: •...
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Getting Started • Remaining memory is 100% • No documents are awaiting transmission • Substitute Reception is turned on • The optional PC-FAX Expander are not installed • No error message is displayed • No document is set in the ADF •...
Adjusting the Printing Density You can economize on toner by ad- justing the image density used when generating all printed output (Output Density), or for just incoming faxes, reports and lists (Toner Saving). Output density This setting specifies the image densi- ty used for printing incoming faxes, reports, lists and copies.
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Getting Started spaces, pound signs (#), and a ster- isks (*). Personal Boxes This feature lets you set up the ma- chine so that incoming messages ad- dressed to certain users are stored in memory instead of being printed out immediately.
an Information Box, you need to inform them of the SEP code as- signed to that Information Box. When a SEP Code Polling Recep- tion request is made by another party, the SEP code they specify is compared with the SEP code regis- tered in that Information Box.
Getting Started Timer "on" time, and turned off at the Night Timer "off" time. When Restricted Access is turned on, incoming faxes are received and printed as normal. User names printed on all reports are those used by the Personal Box feature.
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tions on separate lines can take place simultaneously. Limitation Although a single ISDN line can handle two separate line commu- nications, if you connect to ISDN via a PABX, only one line commu- nication is possible. This machine does not support G4+G4 communication.
Getting Started Acceptable Types Of Documents Set documents after all ink and correcting fluid has completely dried. If the doc- ument is not completely dry, the scanner glass will be marked causing black lines to appear on copies and sent faxes. Acceptable Document Sizes Where document is Auto Document...
Note To avoid damage to important document or documents through mishaps, such as paper jams, we recommend that you set copies of such documents. Documents unsuitable for the Document Bypass Tray Setting any of the following types of document in the document bypass tray could cause a paper jam and/or damage to documents: •...
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Getting Started 9.06” will be sent as LT/LG size. You can scan in documents of up to 23.62” in length.
How to Set a Document In this manual a document can mean a single or multiple page document. You can set your documents either in the Auto Document Feeder (ADF) or document bypass tray. Direction in Which Original is The direction in which you should set the document in the Auto Document Feeder (ADF) depends on the docu- ment size:...
Getting Started Set documents with pencil writing on the back in the document by- pass tray. Do not set a stack of documents containing pages width in the Auto Document Feed- er (ADF). Do not open the Auto Document Feeder (ADF) while it is scanning the documents.
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How to Set a Document down. Note Slowly insert the document into the document bypass feeder while it is automatically fed in. You can only set one page at a time in the document bypass tray. If your fax document or copy document is longer than 16.54"...
Getting Started Recommended Paper We recommended you use this supplier's paper only. Acceptable Copy Paper Sizes and Types Location Main Paper Tray Optional Paper Supply Unit Important Take the following precautions when storing paper: • Keep paper away from direct sunlight •...
Changing the Paper Size This section explains how to change the size of paper set in the main paper tray and the optional paper supply unit. Reference For acceptable paper types, direc- tions, sizes and capacity, see P.38 “Recommended Paper”. Changing the Paper Size in the Main Paper Tray Pull the paper tray fully out until...
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Getting Started to match the new paper size. Note The front fence might be fixed by screw. Make sure that the front fence is aligned with the size line on the base of the paper tray. Remove the two green screws on the rear fence as shown.
the side fence, lift it out. Replace the side fence so that it matches the new paper size. Important Make sure the tags at the bot- tom of the side fence are proper- ly inserted. Prepare the new paper, then in- sert it under the left and right metal tabs as shown.
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Getting Started Adjust the dial to match the paper size. Important If the dial does not match the size of loaded paper, parts of printed images may be missing and paper jams could occur. While holding in the green re- lease lever, adjust the front fence to match the new paper size.
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Fan the paper stack and insert it with the side you wish to print onto face-up. Important Do not load a stack of paper that exceeds the limit mark. Limitation You can set up to 500 sheets in the paper unit. Gently return the paper supply unit to its original position.
2. Sending a Fax Message Overview Overview The basic procedure to send a fax message is: Set your document. Dial the number. Press the {Start} key. The rest of this section describes these steps and the various features that are available in more detail.
Sending a Fax Message Memory Transmission In Memory Transmission mode, after you press the {Start} key, the machine doesn't dial the destination until all pages of your fax message have scanned into memory (in contrast with Immediate Transmission, where the number is dialed first and pages are scanned and sent one by one).
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Make sure that the Memory Transmission indicator is lit. If it is not lit, press the {Transmis- sion Mode} key. Set your document. Note The document can be placed at any time up until you press the {Start} key. Reference P.35 “How to Set a Document”...
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Sending a Fax Message will return to standby mode. Checking the transmission result Turn on the Communication Re- sult Report if you want a report to be printed after every successful transmission. tion Result Report (Memory Trans- mission)” If you leave the Communication Result Report off, the report will not be printed after every trans- mission.
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“Printing a List of Files in Memory (Print TX File List)” If memory runs out while storing a document If you run out of memory while storing a document (free space reaches 0%), the following display will appear: When there is a document jam Check the message on the dis- play then press [OK].
Sending a Fax Message Transmission stores the document in memory, then dials the destina- tion. Parallel Memory Transmis- sion allows determine whether a connection was made. In addition, this func- tion scans the document faster than Immediate Transmission and is useful when you are in a hurry and need to use the document for another purpose.
can check the result of the transmis- sion. If two or more destinations are specified, this report is printed after the fax message has been sent to all the destinations. If the machine is set up not to print this report and the fax message could not be successfully transmitted, the Communication Fail- ure Report is printed.
Sending a Fax Message Canceling a Memory Transmission Mission Before the Document is Scanned in Perform this step if you have not pressed the {Start} key yet. Press the {Stop} key. Note When your document is set in the ADF, you can also cancel Memory Transmission by re- moving it.
Canceling a Transmission while the Machine is Dialing Perform these steps if scanning has finished and the machine is dialing the destination. Press the {Stop} key. Press [Yes]. Canceling a Transmission while the Message is Being Sent Perform these steps if scanning has finished and the machine is sending the message.
Sending a Fax Message Press [Yes]. The file is erased. Press [Exit]. Note To delete another file, repeat steps C and D. If no faxes are on transmission standby, the display in step F. Press [Exit]. Canceling a Fax that is Awaiting Transmission To cancel a message that is awaiting transmission, seeP.129 “Canceling a...
Immediate Transmission With Immediate Transmission, when you press the {Start} key, the fax number is dialed straight away (i.e. immediately). message scanned and transmitted page by page without being stored in memo- ry. This contrasts with Memory Transmission which scans in all pages into memory before dialing the desti- nation.
Sending a Fax Message If you are dialing with the num- ber keys or Chain Dial ( you can select the line to use (G3 or G4). Reference P.67 “Dialing” P.65 “Selecting the Line” Press the {Start} key. The machine calls the destination. While it is dialing, the number or name which is programmed as the RTI or CSI in the machine of the...
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Immediate Transmission Note You can switch this report on or off with the User Parameters. P.236 “Changing the User Parameters”...
Sending a Fax Message Canceling an Immediate Transmission Canceling a transmission before you have pressed the Start key Press the {Stop} key. Note When your document is set in the ADF, you can also cancel Immediate Transmission by re- moving it. Canceling a transmission after you have pressed the Start key Press the {Stop} key.
{Stop} key, {On Hook Dial} or {Clear Modes/Energy Saver} key and return to step B. When a connection is made to an- other fax machine (you will hear a high-pitched tone), press the {Start} key. • If you hear a voice, pick up the...
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Sending a Fax Message When only connecting to an ISDN line, the On Hook Dial feature be- comes available for ISDN. The following example describes how to use this feature to connect to a fax information service. Limitation You cannot use the optional hand- set or an external telephone with this function.
Manual Dial The optional handset or an external telephone is required to use this function. Pick up the handset or the external telephone and dial. When the line is connected and you hear a high- pitched tone, press the {Start} key to send your fax message.
Sending a Fax Message Scan Settings You may wish to send many different types of fax message. Some of these may be difficult to reproduce at the other end. However, your machine has three settings that you can adjust to help you transmit your document with the best possible image quality.
Image Density Normal This is the standard image density. Dark Use if documents contain faint characters or handwriting. Light Use if the image is dark and would otherwise be reproduced as black at the other end. Note When the machine is turned on or modes are cleared, the Image Den- sity setting is set to Normal.
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Sending a Fax Message Select the Image Density, Resolu- tion and Halftone before the next page is scanned. TKSS080N...
Selecting the Line This feature requires the optional G3 Unit or the optional G4 Unit. Installing all of these options expands the machine's line capacity to a maxi- mum of 2 lines. The optional G3 Unit connects to the PSTN, the optional G4 Unit to the IS- Limitation Up to two lines can be used simul- taneously.
Sending a Fax Message G3 Line Selection G4 communication always uses IS- DN, but G3 communication can use either PSTN or ISDN. There- fore, when connected to both PSTN and ISDN and selecting G3, you can choose which line to use. Note When using G3 with ISDN, you can use the sub-address and...
Dialing There are three main ways to dial a number: Number keys: Enter numbers directly using the keypad on the right side of the op- eration panel. Quick Dials: When you have stored a destina- tion's number in a Quick Dial key, you can dial the number by just pressing that key.
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Sending a Fax Message may be shown on the reached.” display and no additional fax numbers can be stored even if the number of destinations specified from the number keys is less than 100. That is because the fax num- bers have been dialed from the number keys for some of the wait- ing files.
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Tone This feature allows a machine con- nected to a pulse dialing line to send tonal signals (for example if you want to use a special service on a tone dial- ing line). When you press the User Function key assigned with the Tone feature, the machine dials the number using tonal signals.
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Sending a Fax Message Dial the destination fax number using the number keys. Press the User Function key as- signed with the Dial Options fea- ture. Enter the code for “SUB” with the number keys. Enter the SUB code with the num- ber keys, then press [OK].
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• Communication Result Report • Communication Failure Report • Transmission Result Report Make sure that the ID you enter conforms with the specification of the other party's fax machine. Press [Mode]. Note The Transmission Mode menu appears. Enter the code for “Polling RX”...
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Sending a Fax Message Dial the destination fax number using the number keys. Press the User Function key as- signed with the Dial Options fea- ture. Enter the code for “SEP” with the number keys. Enter the SEP code with the num- ber keys, then press [OK].
Limitation Sub-address can only be used with ISDN. Note You can program a sub-address number in a Quick Dial or Speed Dial. Select G4 or ISDN-G3. Set your document and make any changes to the scan settings if nec- essary. Dial the fax number with the number keys.
Sending a Fax Message Flip the Quick Dial plate over to access Quick Dial keys 01-32 or 33- You can have the label stored with a Quick Dial printed on the first page received at the other end. P.182 “Label Insertion” Set your document and select any scan settings you require.
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Enter the two-digit code (00 to 99) or three-digit code (000 to 999) of the Speed Dial with the number keys. If the destination's name has been programmed, it flashes up on the display. Otherwise, the fax num- ber appears. Note When the optional Function Upgrade Card is installed, enter...
Sending a Fax Message The names or fax numbers regis- tered in Speed Dials are shown in numerical order on the display. Enter the two-digit code (00 to 99) or three-digit code (000 to 999) of the Speed Dial with the number keys.
Press the User Function key with the Group Dial function stored in Enter the two-digit code (01 to 09) of the Group number with the number keys. The Group number is shown on the display. If the Group name is programmed, the name is also shown on the display.
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Sending a Fax Message Limitation The following kinds of destina- tions are not memorized: • Group Dials • Destinations dialed by a Key- stroke Program • Destinations dialed as End Re- ceivers for Transfer Request • Destination of Memory File Transfer •...
Sending a Fax Using a Program If you store a combination of settings by registering a series of key presses in a Program, you can have these set- tings applied to a transmission by just pressing a Quick Dial or entering a Speed Dial code.
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Sending a Fax Message Press [OK]. Press the {Start} key. The machine starts scanning the document.
Pressing the {Stamp} key again will turn it off. Auto Reduction If the other party's fax machine does not have paper loaded of the same width as your document , use this fea- ture to have your document image re-...
Sending a Fax Message duced to a suitable width during transmission. Transmitter (This machine) Important If you turn this feature off, the scale of the document is main- tained and some parts of the image may be lost when printed at the other end.
Note Set the document within 60 sec- onds. If time runs out, an error will occur and transmission will not take place. Press the {Start} key. Label Insertion With this feature you can have the re- ceiver's name printed on the message when it is received at the other end.
Sending a Fax Message Note If the CIL is added, the following information is printed on all pages: • The receiver's own number and • The sender's (i.e. this machine's) own number and ID • The communication time • Page number By default, TTI/CIL Print is turned on when the machine is shipped.
JBIG. Limitation P.286 This feature requires that the other party's fax machine has both the JBIG function and ECM function (G3 communication only). When connected to multiple lines and a JBIG transmission is in...