Ricoh SP 330SN User Manual page 440

10. Troubleshooting
Error Code
2XXX14
2XXX32 to 2XXX84
438
The machine was not able to print the received fax, or the
machine's memory reached its capacity while receiving a fax
because the document was too large.
• The paper tray was empty. Load paper in the paper tray.
See page 56 "Loading Paper".
• The tray selected in [Select Paper Tray] under [Fax
Features] did not contain A4, Letter, or Legal size paper.
Load valid size paper in the tray, and configure the
paper size settings under [Paper Settings] accordingly.
• A cover or tray was open. Close the cover or tray.
• There was a paper jam. Remove the jammed paper. See
page 404 "Removing Paper Jams".
• A print cartridge was empty. Replace the print cartridge.
See page 375 "Replacing the Print Cartridge".
• The received fax was too large. Ask the sender to re-send
the document in parts as several smaller faxes, or to send
the fax at a lower resolution.
An error occurred while receiving a fax.
• Check if the telephone line is properly connected to the
machine.
• Disconnect the telephone line cord from the machine,
and connect the cord to a telephone. Check if you can
make calls using the telephone. If you cannot make calls
this way, contact your telephone company.
• If the problem persists, contact your sales or service
representative.
Solution