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Administrator's Guide for Polycom CX7000 Systems
26
You can connect remotely if the CX7000 system has been inactive for three
minutes and is not in a call.
To create an invitation to connect remotely:
Click
Options >
1
Click Advanced Settings.
2
Sign in using the administrator account appropriate to your sign-in
3
mode:
— Domain Member: local administrator or domain administrator
— Standalone: local administrator
Attach a USB drive.
4
When the system detects the USB drive, click Create Remote Assistance
5
Package.
The system creates a connection invitation in the RemoteAssistance
6
folder on the USB drive.
Provide the RemoteAssistance folder to the person you want to connect
7
to the system. Note that the invitation is valid for eight hours.
To connect to the system remotely using an invitation:
On the far system, attach the USB drive that contains the Remote
1
Assistance Package.
Open the RemoteAssistance folder and double-click the invitation file.
2
In the RemoteAssistance window on the far system, enter the password
3
contained in the remote assistance folder.
At the local CX7000 System, you are prompted to accept the connection.
4
You can now connect remotely.
5
Instant messaging and file transfer are not supported for remote connections.
To start a Remote Desktop connection:
On the far system, open a Remote Desktop Connection by clicking Start >
1
All Programs > Accessories, and then click Remote Desktop
Connection.
Configuration.
Polycom, Inc.
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