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Printer Does Not Print
Possible Cause
Is the power on?
Does the Online indicator
stay on?
Does the Error indicator
stay red?
Is paper loaded?
Can you print a configura-
tion page?
Is the interface cable con-
necting the printer to the
computer connected se-
curely?
Are you using the correct
interface cable?
Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power switch.
Press { { { { On Line} } } } so the indicator lights.
Check the error message on the panel display and take the re-
quired action.
Load paper into the paper tray or on the bypass tray.
See p.47 "Paper and Other Media Supported by This Printer".
If you cannot print a configuration page, it probably indicates a
printer malfunction. You should contact your sales or service rep-
resentative.
See "Printing a Configuration Page" in Administrator Reference 2.
Connect the interface cable properly. If there are any connectors or
screws, confirm that they are fastened securely.
The type of interface cable you should use depends on the compu-
ter. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
See "Appendix" in Administrator Reference 2.
Printer Does Not Print
Solutions
4
81
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